airbytehq
CI Sandbox for Talkdesk Explore
Tell us about the problem you're trying to solve
Need credentials to test community contribution adding new connector Talkdesk Explore: https://github.com/airbytehq/airbyte/pull/10164
Subscribed to the Partner program, asked for the sandbox - no answer. Case to support: https://support.talkdesk.com/hc/en-us/requests/386773
Hey, is there any update on this? I've submitted some changes for the Talkdesk source connector in https://github.com/airbytehq/airbyte/pull/17587 and it would be great if we could test it.
@sh4sh No answer. We requested the sandbox in the case: https://support.talkdesk.com/hc/en-us/requests/386773 Still reminding them, but no reaction.
@sh4sh, Got an answer finally! We have to fill several forms for partnership program. I'm starting it today and will keep you in the loop.
Hey @igrankova, @YowanR , any update? Hoping to merge some changes to this connector https://github.com/airbytehq/airbyte/pull/17587 🙂
WIP. I believe @igrankova had a call with TalkDesk but we don't have the account yet, unfortunately.
hey @sh4sh, we are still in progress. We are now applying to the partner program and there's a possibility to have a sandbox account. Hope to have some news next week. cc @YowanR
@sh4sh, hi! We are stuck with the sandbox, no answer again. If you are a Talkdesk customer, could you help us and contact your Talkdesk sales manager and ask them about possibility to provide us a sandbox? Maybe they could agree to contact me ([email protected]). Usually it works very good if we have a recommendation from the mutual customer.
Hey @igrankova, thanks so much for your persistence here! Unfortunately I am not a talkdesk customer but I asked two users in the PR if they were able to help. Hopefully someone can get you in touch with a sales manager.
We are still blocked here. Waiting for reply from the Talkdesk team to the mutual customers' sandbox request for Airbyte.
We are passing the partner onboarding steps:
- Partner Application
- NDA
- Questionnaire the next one should be the sandbox receiving. Waiting for the reply from the partner team.
Hi, @alejobs, no answer for my last email a month ago. I'll send one more.
Hi @igrankova ,
Happy new year! Any news about this? Can I help anyway?
Thanks
@alejobs hi! Happy new year to you too I was on vacation. I'm writing a new email and put the Director - Sales Operations in cc. Hope it works.
@alejobs I'm wondering how you can help.. We received a contact - [email protected] for a partnership program and filled the forms they provided, but the next step 4. Joint Technical Scoping Session is on their side and they do not answer for our emails. This time I put the Director to cc, maybe he'll help to move this further.
@alejobs hi! the contact from Talkdesk side ignores me. Can't reach her out.
@alejobs can you contact them and ask to set up the Joint Technical Scoping Session for Airbyte?
@alejobs LastPass name: Primary Talkdesk Developer Account The OAuth app screen: https://airbyte-dev.mytalkdesk.com/atlas/apps/oauth-clients/65115b8232524c859cf1d7dd64ad5dd2/edit
Talkdesk Developer Account has been created with the following credentials: TD account ID: 63d9fcdc9ec89663084cbc0c TD Account Name: airbyte-dev TD URL: airbyte-dev.mytalkdesk.com TD Account Admin: [email protected] We'd like to remind you that it is essential to follow our documentation to guide your app development: • Talkdesk Developer Docs: https://docs.talkdesk.com • Building a Partner App: https://docs.talkdesk.com/docs/partner-app-overview • Builder Guide: https://docs.talkdesk.com/docs/builder • Adding Additional Sandbox Admins: Inviting your Team https://support.talkdesk.com/hc/en-us/articles/204370899-Inviting-your-Team If you have any questions in the meantime - please reach out to dev support at [email protected].
After the OAuth integration is implemented, we should send the Project for review to obtain a public access: https://airbyte-dev.mytalkdesk.com/atlas/apps/developer/projects
How long should it take this to get it done? Do you need any further help on my side?
@alejobs, I see the PR is merged already. So it's done. https://airbyte.com/connectors/talkdesk-explore
hi @igrankova,
What we were requesting is still not merged: https://github.com/airbytehq/airbyte/pull/17587
What is blocking this?