agdsn
Implement email notifications
Adding email notifications that remind members to pay at the end of a month if not enough money is left, would help with user satisfaction and lower the support demand. The notification should also mention that if a member wants to stop his membership an email is sufficient for resigning. Email notifications for the following situations would help too:
- welcome message to detect typos in mailforwardings
- confirmation that the membership was canceled
- Notification if the network access gets blocked (including the reason). An opt-out should be possible
- confirmation that a transaction has been matched automatically (good) or manually (bad, remind to use the correct payment description)
This is a partial duplicate of #23 and blocked by #258. From past experience, I don't think manually handling bounces due to typos in the addresses is feasible.
@Paktosan since I doubt you're currently working on this due to your amount of other, more important projects, I'm going to remove you as an assignee.
@ibot3 @paktosan Which of these notifications are we missing? I found the following usages of relevant methods:
task.mail_negative_memberswhich does what it saystask.execute_scheduled_taskswhich sends a mail if the task failed.
These notifications are currently missing:
- [ ] confirmation that the membership was canceled
- [ ] Notification if the network access gets blocked (including the reason).
- [ ] confirmation that a transaction has been matched automatically (good) or manually (bad, remind to use the correct payment description)
- [ ] confirmation that a task has been scheduled
Also the mail that notified about a negative balance should also include the current payment details and the personalized payment description.
@ibot3 @gehinz I would propose another notification to remind members when their rental contract with Studentenwerk is running out that their AG DSN membership is not ending automatically.
