PenguBot icon indicating copy to clipboard operation
PenguBot copied to clipboard

More explanatory error messages.

Open pauleks opened this issue 5 years ago • 9 comments

Many of us have received an error from PenguBot. Maybe the song you try to play is blocked for PenguBot, maybe your text for p!achievement is too long and so on.

When there's an error, Pengu always says I am very sorry but was an error, please try again or contact us at .

I think that instead of always redirecting users to our server, error messages could be shorter and more explanatory.

For ex.

  • When a song is blocked, Pengu could just say :penguCross: This track is blocked for me. Try playing something else!
  • When the text for p!achievement is too long, Pengu could just say Your sentence cannot be longer than [number] characters
  • etc.

pauleks avatar Apr 23 '19 14:04 pauleks

Also while I understand that you get a lot of members in that way, it would be easier for everyone if the error messages would be edited.

pauleks avatar Apr 23 '19 14:04 pauleks

Thanks for the suggestion, we definitely should work on this so it sends things like error codes which users can provide us and we can easily provide them support for it or have a bot which replies in the support channel if an error code is matched. Could be very useful when the staff team is not available.

adiologydev avatar Apr 23 '19 14:04 adiologydev

Music errors at the moment are restricted to what Lavalink returns, meaning its hard for us to properly manage them.

We plan to implement some kind of internal error tracking so users can provide a code that the bot would output and we can search up the error with the full error trace and stuff.

MrJacz avatar Apr 23 '19 15:04 MrJacz

Should I leave this issue open?

pauleks avatar Jan 19 '20 01:01 pauleks

yeah

MrJacz avatar Jan 19 '20 03:01 MrJacz

Can anyone tell me how I can host this bot on glitch.com please help me I am having so many errors

thewolf87 avatar Mar 21 '20 06:03 thewolf87

We do not provide self-hosting support. Sorry. @thewolf87

adiologydev avatar Mar 21 '20 08:03 adiologydev

bro I don't need self hosting I am just saying that I am having errors on glitch

thewolf87 avatar Mar 23 '20 13:03 thewolf87

@thewolf87 Any attempt to launch the bot on your machine/your end is considered self-hosting

pauleks avatar Mar 23 '20 13:03 pauleks