operational-excellence
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Collection of templates related to operational excellence. Currently available Operational Readiness Review template and a Correction-of-Error (postmortem) template.
Operational Excellence - Templates
Two operational excellence focused templates are available in this repository:
- Operational Readiness Review Template - ORR template
- Postmortem Template - COE template
1. Operational Readiness Review Template
Compagnion blog post - Operational Readiness Review Template
An ORR is a rigorous, evidence-based assessment that evaluates a particular service's operational state and is often very specific to a specific company, its culture, and its tools. Yet, ORRs all have the same goal: help you find blind spots in your operations.
2. Postmortem Template
Compagnion blog post - Incident Postmortem Template
A postmortem is a process where a team reflects on a problem — for example, an unexpected loss of redundancy, or perhaps a failed software deployment — and documents what the problem was and how to avoid it in the future.