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cant play video

Open BlazeVertex opened this issue 1 year ago • 19 comments

Describe the bug Video unable to play chek log error

To Reproduce Steps to reproduce the behavior:

  1. choose a video to play it
  2. then error comes up even though it worked this week

Expected behavior A clear and concise description of what you expected to happen. : to play the video as usaul

Screenshots If applicable, add screenshots to help explain your problem. Schermafbeelding 2023-02-14 184846

Logs kodibug.txt

Add debug logs to help troubleshoot the issue. See https://kodi.wiki/view/Log_file/Easy for more info.

System

  • Addon version: 0.4.10
  • Kodi version: 20.0 nexus
  • Inputstream adaptive version: geen idee wat dit of waar ik dit kan vinden
  • Operating System (Windows / Mac OS / Android / LibreElec / OSMC / ...): windows 11
  • Special Hardware (RPI / Vero4K+ / ...): ryzen 7 5800 rtx3070

Additional context Add any other context about the problem here.

BlazeVertex avatar Feb 14 '23 17:02 BlazeVertex

Looking at the log, it seems that it is trying to play a file that is on an server that is blocked, maybe due to a pihole or a firewall on your network. Is that possible?

michaelarnauts avatar Feb 14 '23 19:02 michaelarnauts

Looking at the log, it seems that it is trying to play a file that is on an server that is blocked, maybe due to a pihole or a firewall on your network. Is that possible?

but i can play the things i already watched back months agoo and plays without issue?

BlazeVertex avatar Feb 14 '23 19:02 BlazeVertex

Goplay uses a new streaming format for new episodes, the MPEG-DASH manifest is loaded from pubads.g.doubleclick.net. Make sure your adblocker isn't blocking this domain.

mediaminister avatar Feb 14 '23 20:02 mediaminister

Thanks, this solved it for me too!

wardwygaerts avatar Feb 14 '23 20:02 wardwygaerts

Same problem here, even without adblocker it does not play this streams.

DriesBru avatar Feb 14 '23 20:02 DriesBru

Did you complete turned off the adblocker for the Kodi device? I use AdGuard and added this rule @@||pubads.g.doubleclick.net^$client='192.168.0.133' in Custom filtering rules.

wardwygaerts avatar Feb 14 '23 20:02 wardwygaerts

Did you complete turned off the adblocker for the Kodi device? I use AdGuard and added this rule @@||pubads.g.doubleclick.net^$client='192.168.0.133' in Custom filtering rules.

Did so indeed and also changed possible blocking dns services in adguard home (running on raspberry). Even turned adguard off. But still does not play the streams.

Only seems to solve playing streams in firefox/chrome.

DriesBru avatar Feb 14 '23 21:02 DriesBru

You can't play the stream because InputStream Adaptive add-on is not installed on your system.

I made a fix for the Goplay add-on to automatically install this add-on for all MPEG-DASH streams: Kodi 19/20: plugin.video.viervijfzes-0.4.10+matrix.1.zip Kodi 18: plugin.video.viervijfzes-0.4.10.zip

mediaminister avatar Feb 15 '23 08:02 mediaminister

You can't play the stream because InputStream Adaptive add-on is not installed on your system.

I made a fix for the Goplay add-on to automatically install this add-on for all MPEG-DASH streams: Kodi 19/20: plugin.video.viervijfzes-0.4.10+matrix.1.zip Kodi 18: plugin.video.viervijfzes-0.4.10.zip

Isnt correct cuz i already have it

BlazeVertex avatar Feb 15 '23 11:02 BlazeVertex

Looking at the log you provided, InputStream Adaptive add-on was not installed at that time. It should definitely work when this is installed. Maybe a reboot is needed.

Otherwise I need a new log with InputStream Adaptive add-on installed to investigate any other bugs.

mediaminister avatar Feb 15 '23 14:02 mediaminister

Looking at the log you provided, InputStream Adaptive add-on was not installed at that time. It should definitely work when this is installed. Maybe a reboot is needed.

Otherwise I need a new log with InputStream Adaptive add-on installed to investigate any other bugs.

and yes i did what you said

kodiproblem.txt

BlazeVertex avatar Feb 15 '23 16:02 BlazeVertex

kodiproblem.txt

HTTPSConnectionPool fails for host pubads.g.doubleclick.net because getaddrinfo failed. So nslookup for pubads.g.doubleclick.net still fails.

Can you test it by doing a manual DNS lookup on your system? Try nslookup pubads.g.doubleclick.net in a command window on your Windows system.

As an example, this is what I get on my Raspberry Pi running LibreELEC:

odi:~ # nslookup pubads.g.doubleclick.net
Server:    1.1.1.1
Address 1: 1.1.1.1 one.one.one.one

Name:      pubads.g.doubleclick.net
Address 1: 74.125.133.156 wo-in-f156.1e100.net
Address 2: 74.125.133.157 wo-in-f157.1e100.net
Address 3: 74.125.133.155 wo-in-f155.1e100.net
Address 4: 74.125.133.154 wo-in-f154.1e100.net

lebeno avatar Feb 15 '23 17:02 lebeno

Answer here is (dns running on raspberry pi within Adguard) Server: UnKnown Address: 192.168.0.xx

Non-authoritative answer: Name: pubads46.g.doubleclick.net Addresses: 2a00:1450:400e:80f::2002 142.251.36.2 Aliases: pubads.g.doubleclick.net

UPDATE - tested stream in chrome: Stream runs in chrome but stops when I want to cast it and I also get an 'pubads.g.doubleclick.net' error.

DriesBru avatar Feb 15 '23 17:02 DriesBru

kodiproblem.txt

HTTPSConnectionPool fails for host pubads.g.doubleclick.net because getaddrinfo failed. So nslookup for pubads.g.doubleclick.net still fails.

Can you test it by doing a manual DNS lookup on your system? Try nslookup pubads.g.doubleclick.net in a command window on your Windows system.

As an example, this is what I get on my Raspberry Pi running LibreELEC:

odi:~ # nslookup pubads.g.doubleclick.net
Server:    1.1.1.1
Address 1: 1.1.1.1 one.one.one.one

Name:      pubads.g.doubleclick.net
Address 1: 74.125.133.156 wo-in-f156.1e100.net
Address 2: 74.125.133.157 wo-in-f157.1e100.net
Address 3: 74.125.133.155 wo-in-f155.1e100.net
Address 4: 74.125.133.154 wo-in-f154.1e100.net

The person who is looking into the firewall said they dint change anything only 2 weeks ago and monday it worked i think its on the back end off goplay it self

Non-authoritative answer: Name: pubads46.g.doubleclick.net Addresses: 2a00:1450:400e:810::2002 142.251.36.34 Aliases: pubads.g.doubleclick.net

BlazeVertex avatar Feb 15 '23 17:02 BlazeVertex

Did not change anything anymore myself but the stream did work again yesterday.

DriesBru avatar Feb 17 '23 09:02 DriesBru

Did not change anything anymore myself but the stream did work again yesterday.

I tried on my mobile phone yesterday with the GoPlay app, and I also got issues there.

They probably had some issues :)

michaelarnauts avatar Feb 17 '23 17:02 michaelarnauts

kodiproblem.txt

HTTPSConnectionPool fails for host pubads.g.doubleclick.net because getaddrinfo failed. So nslookup for pubads.g.doubleclick.net still fails. Can you test it by doing a manual DNS lookup on your system? Try nslookup pubads.g.doubleclick.net in a command window on your Windows system. As an example, this is what I get on my Raspberry Pi running LibreELEC:

odi:~ # nslookup pubads.g.doubleclick.net
Server:    1.1.1.1
Address 1: 1.1.1.1 one.one.one.one

Name:      pubads.g.doubleclick.net
Address 1: 74.125.133.156 wo-in-f156.1e100.net
Address 2: 74.125.133.157 wo-in-f157.1e100.net
Address 3: 74.125.133.155 wo-in-f155.1e100.net
Address 4: 74.125.133.154 wo-in-f154.1e100.net

The person who is looking into the firewall said they dint change anything only 2 weeks ago and monday it worked i think its on the back end off goplay it self

Non-authoritative answer: Name: pubads46.g.doubleclick.net Addresses: 2a00:1450:400e:810::2002 142.251.36.34 Aliases: pubads.g.doubleclick.net

As long as your Kodi log contains "getaddrinfo failed", it's highly likely to be something on your end (your firewall/router or the system where Kodi is running on).

Other errors might be due to issues at the GoPlay (or the double-click servers) end.

michaelarnauts avatar Feb 17 '23 17:02 michaelarnauts

Trying to watch 'over de oceaan' and others but problem seems to be back :(.

DriesBru avatar Mar 09 '23 17:03 DriesBru

Please check https://github.com/add-ons/plugin.video.viervijfzes/issues/120#issuecomment-1456713805

mediaminister avatar Mar 09 '23 20:03 mediaminister