adaptlearning
Failed to determine user's tenant
Expected Behaviour
The menu to create courses should show in the dashboard.
Actual Behaviour
Empty page and I can only see the other menus and even add users from the UI.
Steps to Reproduce
Every time I launch the app and I log in.
Versions
- Authoring Tool Version:
- Framework Version:
- Node.js Version: 18.20.4
- MongoDB Version: 1.43.4
- Operating System: Windows 11
- Browser: Edge and Chrome
This is the error log. I can connect to the database and I can see logs in the database but I still get this error.
info [30 Jul 24 16:45:34 -04:00] configuration loaded from D:\adapt_authoring\conf\config.json info [30 Jul 24 16:45:34 -04:00] Supporting the following authentication types: info [30 Jul 24 16:45:34 -04:00] - local info [30 Jul 24 16:45:34 -04:00] Connection established: adapt-tenant-master info [30 Jul 24 16:45:35 -04:00] Adapt authoring tool 0.11.3. info [30 Jul 24 16:45:35 -04:00] Adapt framework 5.40.5. info [30 Jul 24 16:45:35 -04:00] Server started listening on port 5000 Error: Failed to determine user's tenant! at Object.getDatabase (D:\adapt_authoring\lib\database.js:416:19) at D:\adapt_authoring\plugins\content\tag\index.js:76:16 at D:\adapt_authoring\lib\rest.js:115:7 at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5) at next (D:\adapt_authoring\node_modules\express\lib\router\route.js:149:13) at Route.dispatch (D:\adapt_authoring\node_modules\express\lib\router\route.js:119:3) at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5) at D:\adapt_authoring\node_modules\express\lib\router\index.js:284:15 at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12) at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10) at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:91:12) at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13) at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9 at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12) at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10) at D:\adapt_authoring\lib\application.js:308:7 at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5) at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13) at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9 at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12) at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10) at D:\adapt_authoring\lib\permissions.js:495:16 at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5) at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13) at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9 at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12) at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10) at SendStream.error (D:\adapt_authoring\node_modules\serve-static\index.js:121:7)
I checked mongodb and I can see that the database was created and I see a tenant, user, and all other components. This is what the tenant document says: _id 66a9505620d147392c898b65 _isDeleted false isMaster true name "adaptmaster" displayName "adaptmaster"
database Object createdAt 2024-07-30T20:43:02.351+00:00 updatedAt 2024-07-30T20:43:02.351+00:00 __v 0
I am not a developer so I have no idea what to do and ChatGPT basically asked me to update a bunch of files :)... so I stopped.
