Adam Sewell

I swear I searched for this before I posted haha. So in my opinion, some sort of validation would be needed here. Something similar to the nginx -t option. If...

I would be good with that. The most common use case for me would be to add new entries in clientGroupsBlock and blackLists/whiteLists or modify existing entries.

How other ticketing systems handle this is by using Resolved and Closed statuses. Resolved can be reopened until X number of days and Closed tickets can not. Just food for...

@vikasprogrammer meaning, different users. So each tech in my company has their own account. The goal, would be to have stats per account so see how long it takes for...

I disagree, this is pretty standard on most ticketing systems. It is on FreshDesk as well as HelpScout if I recall correctly. How could this be dangerous?

I'd just like the ability to create tickets from Zapier

I would love to see this added as well. We had a issue just this week that this would have caught.

Personally, I would like to be notified when the ping times are higher than X and then when ping times fall below X. It shouldn't notify on each beat. So...

Also an issue for Digital Ocean's hosted MySQL service. I'd love to see this implemented as well.

I appreciate your response but yes, I did indeed read the post but needed clarification, thus my post. It's more of a feature request than anything and I should have...