All my ftp accounts except one disappeared somehow.

[jaykitpga]

Have been using shiftedit for years . Suddenly my accounts vanished. email on account is [email protected] Says I still have premier account in the admin panel as well.

[adamjimenez]

Please check your paypal subscription status - it appears to have failed. The accounts will restore when this is resolved.

On Thu, 21 Jul 2022 at 19:31, jaykitpga @.***> wrote:

Have been using shiftedit for years . Suddenly my accounts vanished. email on account is @.*** Says I still have premier account in the admin panel as well.

— Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/388, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ . You are receiving this because you are subscribed to this thread.Message ID: @.***>

-- Best regards, Adam Jimenez

[jaykitpga]

in the backend it shows the payment as complete?

On Thu, Jul 21, 2022 at 12:04 PM Adam Jimenez @.***> wrote:

Please check your paypal subscription status - it appears to have failed. The accounts will restore when this is resolved.

On Thu, 21 Jul 2022 at 19:31, jaykitpga @.***> wrote:

Have been using shiftedit for years . Suddenly my accounts vanished. email on account is @.*** Says I still have premier account in the admin panel as well.

— Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/388, or unsubscribe < https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ

. You are receiving this because you are subscribed to this thread.Message ID: @.***>

-- Best regards, Adam Jimenez

— Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/388#issuecomment-1191834304, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALIJXQDDLLGVAIANJARVF43VVGNKZANCNFSM54ITB6MQ . You are receiving this because you authored the thread.Message ID: @.***>

[jaykitpga]

shows on last invoice active + completed

On Thu, Jul 21, 2022 at 12:09 PM Jay Kitamura @.***> wrote:

in the backend it shows the payment as complete?

On Thu, Jul 21, 2022 at 12:04 PM Adam Jimenez @.***> wrote:

Please check your paypal subscription status - it appears to have failed. The accounts will restore when this is resolved.

On Thu, 21 Jul 2022 at 19:31, jaykitpga @.***> wrote:

Have been using shiftedit for years . Suddenly my accounts vanished. email on account is @.*** Says I still have premier account in the admin panel as well.

— Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/388, or unsubscribe < https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ

. You are receiving this because you are subscribed to this thread.Message ID: @.***>

-- Best regards, Adam Jimenez

— Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/388#issuecomment-1191834304, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALIJXQDDLLGVAIANJARVF43VVGNKZANCNFSM54ITB6MQ . You are receiving this because you authored the thread.Message ID: @.***>

[adamjimenez]

Hi,

I've reinstated the account. Please check the payment info with PayPal is up to date.

On Thu, 21 Jul 2022, 20:11 jaykitpga, @.***> wrote:

shows on last invoice active + completed

On Thu, Jul 21, 2022 at 12:09 PM Jay Kitamura @.***> wrote:

in the backend it shows the payment as complete?

On Thu, Jul 21, 2022 at 12:04 PM Adam Jimenez @.***> wrote:

Please check your paypal subscription status - it appears to have failed. The accounts will restore when this is resolved.

On Thu, 21 Jul 2022 at 19:31, jaykitpga @.***> wrote:

Have been using shiftedit for years . Suddenly my accounts vanished. email on account is @.*** Says I still have premier account in the admin panel as well.

— Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/388, or unsubscribe <

https://github.com/notifications/unsubscribe-auth/AAEL6CB73P3A2L4VBQBSE3TVVGJRVANCNFSM54ITB6MQ

. You are receiving this because you are subscribed to this thread.Message ID: @.***>

-- Best regards, Adam Jimenez

— Reply to this email directly, view it on GitHub < https://github.com/adamjimenez/shiftedit/issues/388#issuecomment-1191834304 , or unsubscribe < https://github.com/notifications/unsubscribe-auth/ALIJXQDDLLGVAIANJARVF43VVGNKZANCNFSM54ITB6MQ

. You are receiving this because you authored the thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/388#issuecomment-1191840026, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAEL6CFPG4LSEW3HAXTDKALVVGOE7ANCNFSM54ITB6MQ . You are receiving this because you commented.Message ID: @.***>