Error getting files: chdir /public_html/

[geoffreykolbe]

Hello Adam

Shiftedit is great, I love it to bits, but a week or so back I started getting an error message (see subject) and it has not gone away. Evidently, Shiftedit is getting into the server OK, but is not able to open the public_html folder, which is where all my stuff is. I can see that Shiftedit is trying to open the public_html folder, with the two-arrows-spinning-wheel, but is unable to do so. Nothing has changed in the server, as far as I know. I am able to get into the folder using other ftp editors without any problems.

Any ideas?

[digitart]

Same thing here. Do you have any updates about the issue?

[adamjimenez]

Hi,

Failing to get a directory listing could be due to a connection error. Make sure the ShiftEdit IPs aren't being blocked.

54.235.66.128
54.204.38.137
54.197.226.18

If you think it's something else, please send test FTP details to [email protected] and I'll investigate further.

[digitart]

The problem maybe has to do with pasive/active FTP connections or TLS. I have some other connections to accounts in 1on1 and Goodady and they work as usual, while with acounts in my own servers the error is about changing to public_html and getting flie list, so the connection itself don't seem to be the problem. In my server we use Pure-FTPd 1.0.49.

[adamjimenez]

Other TLS connections work. Active might be an issue. Changing dir triggers the error because it is trying to do something with a broken connection. If you can send me a test FTP I will be able to dig into it.

[geoffreykolbe]

Hello Adam Sorry to sound like a bear with a small brain, but how do I send you a test FTP?

[adamjimenez]

share the site on ShiftEdit with [email protected]

[digitart]

Hello Adam, I sended you a test account for you to review. For the record when I tested the account in Filezilla I've got a similar behavior until I changed to "Use only plain FTP" instead of the default "Use explicit FTP over TLS if available" on Filezilla site's manager. AFAIK it has to do with TLS and firewall/certificate problems that in some shared enviroments may arise. Would be great to have a similar option in ShiftEdit to let the user select the unsecure plain FTP as in our case that we can not configure the server firewall.

[adamjimenez]

I've added an encryption dropdown in site settings. Let me know how you get on.

[geoffreykolbe]

Thanks Adam, I can get at my site now. I looked for encryption in settings (cogged wheel in top right corner), but could not find it. I must be looking in the wrong place..? Best Geoffrey

Dr Geoffrey Kolbe, Riccarton Farm, Newcastleton, Scotland, TD9 0SN Tel: 013873 76715

-----Original Message----- From: Adam Jimenez [email protected] To: adamjimenez/shiftedit [email protected] Cc: geoffreykolbe [email protected]; Author [email protected] Sent: Sat, Jan 2, 2021 6:13 pm Subject: Re: [adamjimenez/shiftedit] Error getting files: chdir /public_html/ (#375)

I've added an encryption dropdown in site settings. Let me know how you get on. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[adamjimenez]

Great stuff, to get into the site settings: Right-click the site dropdown and then edit.

On Sun, 3 Jan 2021 at 06:29, geoffreykolbe [email protected] wrote:

Thanks Adam, I can get at my site now. I looked for encryption in settings (cogged wheel in top right corner), but could not find it. I must be looking in the wrong place..? Best Geoffrey

Dr Geoffrey Kolbe, Riccarton Farm, Newcastleton, Scotland, TD9 0SN Tel: 013873 76715

-----Original Message----- From: Adam Jimenez [email protected] To: adamjimenez/shiftedit [email protected] Cc: geoffreykolbe [email protected]; Author < [email protected]> Sent: Sat, Jan 2, 2021 6:13 pm Subject: Re: [adamjimenez/shiftedit] Error getting files: chdir /public_html/ (#375)

I've added an encryption dropdown in site settings. Let me know how you get on. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/adamjimenez/shiftedit/issues/375#issuecomment-753575152, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAEL6CFGQSBTTJBYYWJZRQ3SYAFEJANCNFSM4VJWE6EA .

-- Best regards, Adam Jimenez

[geoffreykolbe]

Great stuff, to get into the site settings: Right-click the site dropdown and then edit.

Nah, nothing about encryption that I can find. You have hidden it well... Best Geoffrey

[digitart]

Thank you for the new option. It worked perfectly!