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actualbudget
[Bug]: Blank page on mobile iOS after updating to 23.10
Verified issue does not already exist?
- [X] I have searched and found no existing issue
What happened?
I'm using yunohost and after updating to 23.10 i can't acess on mobile. Tried safari and firefox and page is blank. I have cleaned cookies and sites data, but didn't worked.
But on desktop, i can acess and using responsive design and choosing my phone it works well.
If it helps i didn't log off on mobile before updating.
What error did you receive?
No response
Where are you hosting Actual?
Other
What browsers are you seeing the problem on?
Firefox, Safari
Operating System
Linux
I have tested in mobile safari (I am hosting on Fly) and all is working well.
You may have already done this but have you tried deleting your file locally and then re-downloading it?
But i can't do nothing, i get a blank page. Even tried on chrome mobile and its the same
Got it! I’ll have to leave a response to others who have experienced the same as you.
@valterbarreira
You will probably get quicker support by posting in the support channle on the discord chat for Actual.
https://discord.com/channels/937901803608096828/1027966372862505021
I'm on ios 15.7.8, but i can't acess on any browser. Where can i see that console on mobile? Is from safari?
ok, i have found how to inspect a site on safari ios. I have the same error on my actual and demo site
WE have confirmed on discord that older version do work fine (v23.7.2 specifically) so I suspect something changed in v23.10 that is using a new browser feature not available on iOS 15.7.8
Apple doesn't allow different browser engines os if it doesn't work in safari it won't work on any other app most likely.
I'm not sure we we want to fix this or just accept that Actual doesn't support iOS 15?
@valterbarreira can you update to iOS 15.8?
Anecdotally, friend also had this same bug on iOS, and it went away after updating their phone.
Hi there, can confirm that for Iphone ios 15.5 and Safari \ Chrome shows blank when trying to access to budget server address (via reverse proxy , running on Synology NAS).. Desktop version runs OK
Actual Budget version is 23.10
P.s. I have another Actual server (not being updated, running in the same landscape, v.23.6.0) I can access it from metioned Apple Iphone, but that version supports only reporting no mobile data entry.
Looks like smth need to be fixed for 23.10
not only 23.10 but also 23.11, updated to latest version and shows the same blank page
Same for me, 23.10 and 23.11 doesn't work on mobile while on desktop everything is fine. I'm on iOS 16.0
Another Datapoint: Mobile appears broken for me as well for versions 23.11 and 23.12
Desktop browsers: no issue
Behaviour: Everything appears fine until downloading the budget; this takes a very long time but appears to fail. After several minutes I get budget showing with demo categories. Clicking sync results in an error.
Tested on:
- iphone 12 pro (safari + chrome)
- iphone 14 pro (safari + chrome + firefox)
@MatissJanis - Any chance of you having a look? I'm more than happy to test / provide logs
@MatissJanis - Any chance of you having a look? I'm more than happy to test / provide logs
Negative. I've not been able to reproduce the issue so far, so unable to help in fixing it. It would best if someone who has already reported this issue and is able to reproduce would look into fixing it.
Apparent Fix:
Verified by myself and another user in the Discord channel, it appears you need to have the actual service using https, even if you are using a proxy.
I am utilizing NPM as proxy. My experience was it worked just fine under windows, but would not load under iOS. Changing the actual server container to use https as well (in addition to NPM) seems to have fixed the issue.
it appears you need to have the actual service using https, even if you are using a proxy.
Thank you for attempting a fix. Unfortunetly the issue still persists for me after setting actual to use https. I am running actual in a docker container. It is served by another docker container running nginx as a reverse-proxy that already uses https. Additionally setting up https in the actual container seems to have made no difference to me. It also doesn't matter work if I bypass my reverese-proxy and access acutal directly. The issue only arises on my iPhone with iOS 15.8. I am running actual v24.1.0.
I have the following error, similiar to the ones others have reported above
SyntaxError: Duplicate parameter 'e' not allowed in function with destructuring parameters
My experience was that I was unable to access Actual from any any browser on any iOS device either directly or through a https proxy (NPM). Windows worked for both without an issue.
I set up a new docker instance and confirmed it had the same behaviour. Then I generated a new certificate,uploaded to the correct directory, updated the docker compose and config.json and restarted. No longer had an issue. Then did the same with my production instance and confirmed it worked as well.
it appears you need to have the actual service using https, even if you are using a proxy.
Thank you for attempting a fix. Unfortunetly the issue still persists for me after setting actual to use https.
I am running actual in a docker container. It is served by another docker container running nginx as a reverse-proxy that already uses https. Additionally setting up https in the actual container seems to have made no difference to me. It also doesn't matter work if I bypass my reverese-proxy and access acutal directly. The issue only arises on my iPhone with iOS 15.8. I am running actual v24.1.0.
I have the following error, similiar to the ones others have reported above
SyntaxError: Duplicate parameter 'e' not allowed in function with destructuring parameters
@valterbarreira, @need4swede - Can you please comment if adding a certificate for actual proper (not a proxy) fixed this for you?
@MatissJanis - Assuming this is a ‘fix’ would a documentation update be the gap fill until a root cause can be tracked down?
@valterbarreira, @need4swede - Can you please comment if adding a certificate for actual proper (not a proxy) fixed this for you?
I'm using actual on yunohost server that implements it's nginx proxy and ssl certificates to apps. I dont know how to add a certificate only to the actual app, or if its possible
I have upgraded to 24.2.0 and now it shows the blue page and a loading icon. I'm using https
I just had the same issue in iOS 16.2 with version 24.2.0. The website just shows an endless spinner.
Update: upgrading to iOS 17.3.1 solved this problem.
I do wonder if this upgrade might break Actual for iPhone users in the EU, with apple breaking progressive web apps: https://techcrunch.com/2024/02/15/apple-confirms-its-breaking-iphone-web-apps-in-the-eu-on-purpose/
My experience was that I was unable to access Actual from any any browser on any iOS device either directly or through a https proxy (NPM). Windows worked for both without an issue.
I set up a new docker instance and confirmed it had the same behaviour. Then I generated a new certificate,uploaded to the correct directory, updated the docker compose and config.json and restarted. No longer had an issue. Then did the same with my production instance and confirmed it worked as well.
I thought I had my issue solved but apparently not. Latest theory is that it might be a Simplesync vs. Fullsync issue.
https://actualbudget.org/docs/migration/simple-sync
Backing up and reimporting my budget resolved my issue on the latest version of edge when it started happening again.
Same for me, Safari throw a SyntaxError in iOS 16.1.1 when open demo site.
Thanks @chinalichen - the screenshot was very helpful.
I've pushed a few changes to this place in the code. It should now be available in https://demo.actualbudget.org - could you please try it out and see if the issue persists?
Thanks for trying to fix this issue! Something seems to have changed. Instead of the previously endless loading icon I now get an error message. (iOS 15.8.2)