GitHub issue templates returning `_No response_` for fields where response was given

[andrewtavis]

Terms

• [X] I have searched all open bug reports
• [X] I agree to follow activist's Code of Conduct

Behavior

For a bit now the issue templates have been returning _No response_ for fields that I have put a response in for. Specifically for forms where we have a Contribution field it's very normal that what I type in will not be returned. The issue creation workflow is thus not as fluid, with me at times copying the Contribution text I write in expectation that I'll need to paste it after the issue is made. Maybe it's an issue with how non-required fields are set up? 🤔

Thoughts on how to improve this would be much appreciated!

[itsmacr8]

Hi, according to the documentation for issue templates, you have a syntax error in the config.yml file, so it was silently ignored. You cannot use blank_issues_enabled: false alone. There is a discussion of the same issues in the GitHub community.

[andrewtavis]

Thanks for looking into this, @itsmacr8! Would you want to send a PR to fix this?

[andrewtavis]

Or I guess it would be a bit tough for you to fix this. Let me look into adding in a security report to the config file :)

[andrewtavis]

See #637 for an issue that was created successfully post the changes in ff0f8b0 that add in a link to Matrix to the config file for the issue templates 😊 Thanks so much for this, @itsmacr8! This is really removing a major headache for me and makes maintaining so much easier :)

[itsmacr8]

I am glad that the issue is resolved.

[andrewtavis]

Sadly didn't work out for another issue later on, @itsmacr8... I've sent a help center message to GitHub about this, so hopefully something can come from that. Thanks regardless though as it's great to have the Matrix in the issues now 😊

[itsmacr8]

It seems like the issue has not been solved yet. What is the response from the GitHub help center?

[andrewtavis]

They said that I don't pay for GitHub 😄 I opened a discussion about this here :)

[itsmacr8]

This problem will not be solved because it is a paid feature, or they will not give you an answer because you have to use a premium account for support? 🤨

[andrewtavis]

I need to have a premium account to get an answer to the question.

[itsmacr8]

That means this issue can be solved without a paid feature. Need googling or help from the online (GitHub/Stack Overflow) community. Am I right?

[andrewtavis]

Yes it would be good to look into this :)

[andrewtavis]

Note that I just typed a really long text into contributing and it didn't disappear with __No response__, but it instead got cut off. So apparently the bug causes some of the text to be deleted, and then it shows __No response__ if all of the text is deleted :)

[andrewtavis]

Note that I've had an very good streak of my issues not being broken without any change to the repo, so I'm going to go ahead and say that GitHub fixed something for this :octocat: Thanks whoever looked into this!