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Our services aren't available right now

Open torsten-zander-freenet opened this issue 5 months ago • 6 comments

Failed to save cache entry with path '/home/runner/.gradle/caches/modules-/files-////,zstd-without-long,1.0' and key: dependencies-bbe768bce32a4951f33733e21b487a97: Error:

Our services aren't available right now

We're working to restore all services as soon as possible. Please check back soon.

0u/B1aAAAAAAhhyIk/QZmR7+ycHTbZ7CJQ0hJMzBFREdFMDQxNwBFZGdl

Since a few days I get error message like the one above when using the actions/cache@v4 Can you tell when your services are running again or if this is any issue on my side an the error message ist misleading.

  - name: Cache Gradle packages
    uses: actions/cache@v4
    with:
      path: |
        ~/.gradle/caches
        ~/.gradle/wrapper
        ~/.gradle/build-cache
      key: XXX-${{ needs.env.outputs.branch }}-$GITHUB_RUN_NUMBER

torsten-zander-freenet avatar Jul 15 '25 06:07 torsten-zander-freenet

Simialar problem here.

One job prints this.

Image

Then subsequent job fails with...

Image

sobolk avatar Jul 17 '25 21:07 sobolk

I think I figured out my case.

I had different set of paths specified in two actions reaching to the same cache key.

It would be great however if GitHub could throw some meaningful error for that case. The cache key is the same, just paths were different. So I was sitting and WTF-ing looking at the output.

sobolk avatar Jul 17 '25 22:07 sobolk

Image Image

I also meet this problem.

I have NO previous caches for this workflow. When I try to restore caches with the calculated cache key, it responses HTTP 400 Bad Requests. When I try to save the cache back, it failed.

Dragon1573 avatar Jul 28 '25 17:07 Dragon1573

We are using https://github.com/gradle/actions so we do not even create any cache key ourselfs and also face this problem

florianmutter avatar Aug 05 '25 13:08 florianmutter

I think I am experiencing this as part of docker/build-push-action@v6 with

cache-from: type=gha
cache-to: type=gha,mode=max

Donistivanov avatar Aug 20 '25 04:08 Donistivanov

I can't be too sure because I was testing all sorts of configuration combinations to get this to work on a self-hosted github runner, but what I think my context was and what worked for me is I initially had installed Docker with snap on Ubuntu 24.04 and then things started to work when I installed Docker following the proper instructions: https://docs.docker.com/engine/install/ubuntu/#install-using-the-repository

Donistivanov avatar Aug 21 '25 00:08 Donistivanov