Failed to get new registration token while installing ARC org wide for enterprise GITHUB
Checks
- [X] I've already read https://github.com/actions/actions-runner-controller/blob/master/TROUBLESHOOTING.md and I'm sure my issue is not covered in the troubleshooting guide.
- [X] I'm not using a custom entrypoint in my runner image
Controller Version
0.27.6
Helm Chart Version
0.23.7
CertManager Version
1.8.0
Deployment Method
Helm
cert-manager installation
Yes Installed as per ARC Doc
Checks
- [X] This isn't a question or user support case (For Q&A and community support, go to Discussions. It might also be a good idea to contract with any of contributors and maintainers if your business is so critical and therefore you need priority support
- [X] I've read releasenotes before submitting this issue and I'm sure it's not due to any recently-introduced backward-incompatible changes
- [X] My actions-runner-controller version (v0.x.y) does support the feature
- [X] I've already upgraded ARC (including the CRDs, see charts/actions-runner-controller/docs/UPGRADING.md for details) to the latest and it didn't fix the issue
- [X] I've migrated to the workflow job webhook event (if you using webhook driven scaling)
Resource Definitions
---
apiVersion: actions.summerwind.dev/v1alpha1
kind: HorizontalRunnerAutoscaler
metadata:
name: k8s-runners-autoscaler
namespace: XXXX-actions-runners
spec:
scaleTargetRef:
name: k8s-runners
scaleDownDelaySecondsAfterScaleOut: 300
minReplicas: 1
maxReplicas: 10
metrics:
- type: TotalNumberOfQueuedAndInProgressWorkflowRuns
repositoryNames:
- XXX/XXX
---
apiVersion: actions.summerwind.dev/v1alpha1
kind: Runner
metadata:
name: k8s-single-runner
namespace: XXXX-actions-runners
spec:
repository: XXXX/XXXX
env: []
---
apiVersion: actions.summerwind.dev/v1alpha1
kind: RunnerDeployment
metadata:
name: k8s-runners
namespace: XXXX-actions-runners
spec:
template:
spec:
repository: XXXX/XXXX
labels:
- XXX-core-stack
env: []
To Reproduce
Create GIT HUB app as per https://github.com/actions/actions-runner-controller/blob/master/docs/authenticating-to-the-github-api.md
Create secret controller-manager in actions-runners-system with above details and pem key
Describe the bug
Failed to get new registration token
Describe the expected behavior
Runner should be created successfully.
Whole Controller Logs
https://gist.github.com/itsmekarthikreddy/18c5112333acaee2c54f0945b0f87222
Whole Runner Pod Logs
https://gist.github.com/itsmekarthikreddy/18c5112333acaee2c54f0945b0f87222
Additional Context
No response
Hello! Thank you for filing an issue.
The maintainers will triage your issue shortly.
In the meantime, please take a look at the troubleshooting guide for bug reports.
If this is a feature request, please review our contribution guidelines.
FYI , I have created a standard cluster not auto pilot in gcp
actions-actions-runner-controller manger pod logs :
github.com/actions-runner-controller/actions-runner-controller/controllers.(*RunnerReconciler).Reconcile
/workspace/controllers/runner_controller.go:189
sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).reconcileHandler
/go/pkg/mod/sigs.k8s.io/[email protected]/pkg/internal/controller/controller.go:298
sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem
/go/pkg/mod/sigs.k8s.io/[email protected]/pkg/internal/controller/controller.go:253
sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2.2
/go/pkg/mod/sigs.k8s.io/[email protected]/pkg/internal/controller/controller.go:214
2024-05-02T08:44:52.580Z ERROR controller-runtime.manager.controller.runner-controller Reconciler error {"reconciler group": "actions.summerwind.dev", "reconciler kind": "Runner", "name": "k8s-runners-4xf79-lhnrk", "namespace": "actions", "error": "failed to create registration token: POST https://api.github.com/repos/XXXX-XXX/XXXX/actions/runners/registration-token: 401 Bad credentials []"}
sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem
/go/pkg/mod/sigs.k8s.io/[email protected]/pkg/internal/controller/controller.go:253
sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2.2
/go/pkg/mod/sigs.k8s.io/[email protected]/pkg/internal/controller/controller.go:214
2024-05-02T08:44:52.580Z DEBUG controller-runtime.manager.events Warning {"object": {"kind":"Runner","namespace":"actions","name":"k8s-runners-4xf79-lhnrk","uid":"5a59b3b4-8186-4450-b05d-94c0108400e3","apiVersion":"actions.summerwind.dev/v1alpha1","resourceVersion":"8139"}, "reason": "FailedUpdateRegistrationToken", "message": "Updating registration token failed"}
2024-05-02T08:44:52.774Z ERROR actions-runner-controller.runner Failed to get new registration token {"runner": "k8s-single-runner", "error": "failed to create registration token: POST https://api.github.com/repos/XXXX-XXX/XXXX/actions/runners/registration-token: 401 Bad credentials []"}
github.com/actions-runner-controller/actions-runner-controller/controllers.(*RunnerReconciler).Reconcile```
@itsmekarthikreddy I'm currently experiencing a similar issue. Were you able to resolve? And if so, how?
For me it was the issue below
I used "spec.template.spec.repository" field instead of "spec.template.spec.organization" in the runnerDeployment, when using github app creds for an organization. when changes it to organization everything worked.
The logs are not very helpful to understand what is wrong, and pin point the issue did took some time.
Hope it will help someone.
For me it was the issue below
I used "spec.template.spec.repository" field instead of "spec.template.spec.organization" in the runnerDeployment, when using github app creds for an organization. when changes it to organization everything worked.
The logs are not very helpful to understand what is wrong, and pin point the issue did took some time.
Hope it will help someone.
Thanks @adamyodinsky, I had the same issue, and your comment helped me to fix it.