added docs related to chatbot

[cybraia]

Closes #<CORRESPONDING ISSUE NUMBER>

Added documentation related to a chatbot feature request.

Changes

Flags

None

Screenshots or Video

NA

Related Issues

• Issue #433
• Pull Request #

Author Checklist

• [x] Ensure you provide a DCO sign-off for your commits using the --signoff option of git commit.
• [x] Vital features and changes captured in unit and/or integration tests
• [x] Commits messages follow AP format
• [ ] Extend the documentation, if necessary
• [ ] Merging to master from fork:branchname
• [ ] Manual accessibility test performed
  • [ ] Keyboard-only access, including forms
  • [ ] Contrast at least WCAG Level A
  • [ ] Appropriate labels, alt text, and instructions