Andy Boedo

@naveenkumar1290 we've seen non-renewable subscriptions have more issues in Sandbox than auto-renewable subscriptions, sadly. Here are a few things that I'd advise doing to test: - Subscriptions are _supposed_ to...

hi @ubuntudroid! Don't mind the bot, it's still learning 🤖 . Not sure what was missing either but I think we have enough info to go on. Thanks for opening!

btw I was curious about the bot thing and it turns out that it's looking for the words "Debug logs", as they're a part of the issue template, and you...

update here: we're going to make a backend-side fix, will report back and close out the issue when it gets deployed. Thanks again for reporting!

thanks for the update and for posting a workaround! @ubuntudroid I'm sorry I missed the previous message. I don't have an ETA for a backend fix yet.

Hi @armandojimenez, thanks for reporting!! We recently received a report with a similar stacktrace and we made a fix that landed with `4.0.0-rc.1`. We're digging into this one to see...

🤔 That seems like a separate issue. Have you noticed this happening with multiple users or just the one? Did that user eventually convert? Sorry for the delay in the...

@armandojimenez I passed your questions along to the team who worked the most on Amazon support, I'll let you know as soon as I hear back to see if they've...

@armandojimenez It looks like the events were generated, but _after_ the time you checked. Currently our receipt refreshers for Amazon update once a day, meaning that depending on the timing...

@armandojimenez thanks for your patience on this one! Thanks to your report, we were able to find a bug in Amazon's receipt where it might have an old expiration date...