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We're sorry, but something went wrong.

Open matthewpomar opened this issue 1 year ago • 10 comments

When logging into the app, I immediately get a message that reads:

We're sorry, but something went wrong. If you are the application owner check the logs for more information.

image
  • I've tried both Firefox and Chrome.
  • I've verified the logs exist for the date range presented on the url
  • I've changed the date ranges to see if that makes a difference.

Nothing I've tried so far results in anything different than the error I posted above.

What else can I try?

matthewpomar avatar Mar 19 '23 18:03 matthewpomar

I'm having the same issue out of nowhere, I can clearly see the oauth authentification and the login successful in the history but I have this error message on top you notice it is an error 500. I added an IP range to see if it is related to work from home?

ashrafbaker avatar Mar 21 '23 15:03 ashrafbaker

Just returned from vacation and am getting this same error today. Were you able to resolve @matthewpomar?

LisaGuerrero avatar Mar 21 '23 18:03 LisaGuerrero

I was able to access the browser yesterday afternoon (3/20/2023), but since this morning, I received the same error: image

allisonseol avatar Mar 21 '23 20:03 allisonseol

No, the system still returns the same error.

matthewpomar avatar Mar 28 '23 22:03 matthewpomar

I'm not sure why this occurring. ~~Feel free to try the newer https://salesforce-elf-tristen.herokuapp.com/ which is using this code: https://github.com/tristenmiller/salesforce-elf-browser/tree/experiment~~ https://salesforce-elf.herokuapp.com/ is now updated

tristenmiller avatar Mar 29 '23 22:03 tristenmiller

Clear your site history and the page is available again. Something must be cached.

benji1304 avatar Mar 30 '23 21:03 benji1304

As a heads up the app source is now https://github.com/tristenmiller/salesforce-elf-browser and the app should have a stable IP now.

tristenmiller avatar Jun 06 '23 23:06 tristenmiller

@tristenmiller that's the link to the repo - is it hosted on gh pages?

benji1304 avatar Jun 06 '23 23:06 benji1304

@benji1304 no, it's a ruby-on-rails app hosted on Heroku :)

tristenmiller avatar Jun 06 '23 23:06 tristenmiller

sorry! misunderstood :) i see the link on the readme now too

benji1304 avatar Jun 06 '23 23:06 benji1304