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Dedicated IP not working!

Open jackeyuirft opened this issue 3 months ago • 1 comments

Dedicated IP not working!

Test: My server has four IPs, each bound to four different domains!

IP1 can be bound to a domain name and set up DNS MX records (A record, SPF, DKIM, DMARC) normally.

After binding IP2 to a domain name, the displayed DNS (A record, SPF, DKIM, DMARC) is incorrect. The DNS records incorrectly show IP1's DNS records! This is incorrect!

jackeyuirft avatar Sep 25 '25 04:09 jackeyuirft

Thanks for reporting the issue where DNS records for IP2 incorrectly show those of IP1 after binding.

To help us identify whether this is a display bug or a configuration issue, please provide:

  1. How did you bind the IP to the domain?

    • Which panel page did you use? (Please attach a screenshot)
    • Did you use auto-configuration or manual setup?
  2. Where exactly are the incorrect DNS records displayed?

    • In the BillionMail domain setup UI?
    • Or in a DNS test tool (e.g., mxtoolbox)? (Please screenshot)
  3. Have SPF, DKIM, and DMARC been configured separately for each domain?

    • Please share side-by-side DNS config screenshots for both domains.

Attaching screenshots of the configuration steps and results will greatly help us diagnose the issue.

Thank you!

lotkmm avatar Sep 28 '25 03:09 lotkmm