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Email Campaign Stuck in "Processing" Status and Not Sending

Open chris941012 opened this issue 5 months ago • 12 comments

I'm trying to send an email marketing campaign, but it has been stuck in the "Processing" status for quite a long time. The emails are not being delivered to the dedicated address, and there’s no progress or error shown. I restart the core container,but nothing have changed.

chris941012 avatar Jul 28 '25 03:07 chris941012

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chris941012 avatar Jul 28 '25 03:07 chris941012

Have 2 days passed and not been finished yet? Check for anything errors in logs? logs/core/out/{today}.log.

dreambladeflag avatar Jul 28 '25 07:07 dreambladeflag

2025-07-28T02:54:29 [WARN] {129844a5b84a5618e9247062c6ab83f0} Failed to restart Rspamd container: %v Error response from daemon: No such container: rspamd-billionmail 2025-07-28T02:54:29 [WARN] {129844a5b84a5618e9247062c6ab83f0} Failed to restart Dovecot container: %v Error response from daemon: No such container: dovecot-billionmail 2025-07-28T03:18:38 [WARN] {1c48bc380a4c5618674d57345895691d} Failed to restart Rspamd container: %v Error response from daemon: No such container: rspamd-billionmail 2025-07-28T03:18:38 [WARN] {1c48bc380a4c5618674d57345895691d} Failed to restart Dovecot container: %v Error response from daemon: No such container: dovecot-billionmail 2025-07-28T03:18:55 [WARN] {f17191220e4c5618bd83333a96b182a7} Failed to restart Rspamd container: %v Error response from daemon: No such container: rspamd-billionmail 2025-07-28T03:18:55 [WARN] {f17191220e4c5618bd83333a96b182a7} Failed to restart Dovecot container: %v Error response from daemon: No such container: dovecot-billionmail

chris941012 avatar Jul 28 '25 07:07 chris941012

How should I proceed? Please help me. Thank you.

chris941012 avatar Jul 28 '25 07:07 chris941012

Is BillionMail installed via aaPanel?

dreambladeflag avatar Jul 28 '25 08:07 dreambladeflag

cd /opt && git clone https://github.com/aaPanel/BillionMail && cd BillionMail && bash install.sh I ran this command on a new Ubuntu server.

chris941012 avatar Jul 28 '25 08:07 chris941012

Could you please send a test email? I just want to make sure that your mail server is working properly.

dreambladeflag avatar Jul 28 '25 08:07 dreambladeflag

The email is working properly and can send messages, but the email marketing tasks are not running normally.

chris941012 avatar Jul 28 '25 08:07 chris941012

Try executing the command docker exec billionmail-pgsql-billionmail-1 psql -Ubillionmail -c "select score, progress from bm_sender_ip_warmup;" and let me know the result.

dreambladeflag avatar Jul 28 '25 10:07 dreambladeflag

Image Image Nothing happened.

chris941012 avatar Jul 28 '25 10:07 chris941012

Please check your command, I see you miss the right quote.

dreambladeflag avatar Jul 28 '25 10:07 dreambladeflag

Hello ! I've the same problem :

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b4dr avatar Aug 20 '25 13:08 b4dr