VideoWriter not working on HTTP cameras, creates file incomplete.mp4

[ksaye]

Describe Your Environment

• Version of ZoneMinder [release version, development version, or commit] -- ZoneMinder 1.37.27~20221116103319-focal arm64
• How you installed ZoneMinder [e.g. PPA, RPMFusion, from-source, etc] -- PPA
• Full name and version of OS -- Ubuntu 20.04.5 LTS on ARM64 (NVidia Xavier) -- Linux xavier 5.10.104-tegra #1 SMP PREEMPT Wed Aug 10 20:17:07 PDT 2022 aarch64 aarch64 aarch64 GNU/Linux
• Browser name and version (if this is an issue with the web interface)

If the issue concerns a camera

• Make and Model: standard HTTP fetch camera
• frame rate: 5
• resolution: 1920 x 1080
• ZoneMinder Source Type:

Describe the bug Since upgrading from ZoneMinder 1.34 to the latest, I can't Record non RTSP cameras to a MP4 file. Because I am using passthrough, it works for RTSP cameras. Based on this failure to encode, the URL {yourserver}/zm/index.php?mode=mp4&eid={youreid}&view=view_video does not work

To Reproduce Steps to reproduce the behavior:

1. create a HTTP camera source:

2. Set the video Writer to encode. Note none of the Codecs work:

3. Trigger an alarm and attempt to watch the video:

4. In the storage directory, not the 'incomplete.mp4' file:

Expected behavior For RTSP or Zoneminder 1.34.x, this setting worked and the URL showed the video

Debug Logs

Not too clear where and what logs to provide.

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[connortechnology]

incomplete.mp4 means that it is crashing before finishing the event. You can turn on debug logs. Options->Logging->DEBUG. Then after restart for monitor 1, the logs will be in /var/log/zm/zmc_m1.log.

You might want to specify the encoder. It might be picking something incorrect. Specifically you will need to tell it h264/h265