Zipstack
Unable to Login to unstarct, Backend Image isn't working as expected
Hi Team,
I am trying to set up the unstract in my local:
System Configuration: Apple MacOS M1 chipset. OS Version: MacOS 15.0 beta Docker Desktop Version: 4.25.2 (129061) Docker Engine Version: 24.0.6 Docker Compose Version: v2.23.0-desktop.1 Python Version: 3.9
While running the ./run-platform.sh file I first got the error: In Docker image: unstract/backend:latest (size:2.06 GB)
I was facing the following issue:
1.) 2024-07-26 10:05:17 File "/app/.venv/lib/python3.9/site-packages/google/protobuf/descriptor.py", line 789, in new 2024-07-26 10:05:17 _message.Message._CheckCalledFromGeneratedFile() 2024-07-26 10:05:17 TypeError: Descriptors cannot be created directly. 2024-07-26 10:05:17 If this call came from a _pb2.py file, your generated code is out of date and must be regenerated with protoc >= 3.19.0. 2024-07-26 10:05:17 If you cannot immediately regenerate your protos, some other possible workarounds are: 2024-07-26 10:05:17 1. Downgrade the protobuf package to 3.20.x or lower. 2024-07-26 10:05:17 2. Set PROTOCOL_BUFFERS_PYTHON_IMPLEMENTATION=python (but this will use pure-Python parsing and will be much slower). 2024-07-26 10:05:17
So, I set the ENV PROTOCOL_BUFFERS_PYTHON_IMPLEMENTATION=python, but now I am stuck at the following issue and need help here:
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [7] [DEBUG] Current configuration:
2024-07-26 09:58:46 config: ./gunicorn.conf.py
2024-07-26 09:58:46 wsgi_app: None
2024-07-26 09:58:46 bind: ['0.0.0.0:8000']
2024-07-26 09:58:46 backlog: 2048
2024-07-26 09:58:46 workers: 2
2024-07-26 09:58:46 worker_class: sync
2024-07-26 09:58:46 threads: 2
2024-07-26 09:58:46 worker_connections: 1000
2024-07-26 09:58:46 max_requests: 0
2024-07-26 09:58:46 max_requests_jitter: 0
2024-07-26 09:58:46 timeout: 600
2024-07-26 09:58:46 graceful_timeout: 30
2024-07-26 09:58:46 keepalive: 2
2024-07-26 09:58:46 limit_request_line: 4094
2024-07-26 09:58:46 limit_request_fields: 100
2024-07-26 09:58:46 limit_request_field_size: 8190
2024-07-26 09:58:46 reload: True
2024-07-26 09:58:46 reload_engine: auto
2024-07-26 09:58:46 reload_extra_files: []
2024-07-26 09:58:46 spew: False
2024-07-26 09:58:46 check_config: False
2024-07-26 09:58:46 print_config: False
2024-07-26 09:58:46 preload_app: False
2024-07-26 09:58:46 sendfile: None
2024-07-26 09:58:46 reuse_port: False
2024-07-26 09:58:46 chdir: /app
2024-07-26 09:58:46 daemon: False
2024-07-26 09:58:46 raw_env: []
2024-07-26 09:58:46 pidfile: None
2024-07-26 09:58:46 worker_tmp_dir: None
2024-07-26 09:58:46 user: 0
2024-07-26 09:58:46 group: 0
2024-07-26 09:58:46 umask: 0
2024-07-26 09:58:46 initgroups: False
2024-07-26 09:58:46 tmp_upload_dir: None
2024-07-26 09:58:46 secure_scheme_headers: {'X-FORWARDED-PROTOCOL': 'ssl', 'X-FORWARDED-PROTO': 'https', 'X-FORWARDED-SSL': 'on'}
2024-07-26 09:58:46 forwarded_allow_ips: ['127.0.0.1']
2024-07-26 09:58:46 accesslog: -
2024-07-26 09:58:46 disable_redirect_access_to_syslog: False
2024-07-26 09:58:46 access_log_format: %(h)s %(l)s %(u)s %(t)s "%(r)s" %(s)s %(b)s "%(f)s" "%(a)s"
2024-07-26 09:58:46 errorlog: -
2024-07-26 09:58:46 loglevel: debug
2024-07-26 09:58:46 capture_output: False
2024-07-26 09:58:46 logger_class: gunicorn.glogging.Logger
2024-07-26 09:58:46 logconfig: None
2024-07-26 09:58:46 logconfig_dict: {}
2024-07-26 09:58:46 logconfig_json: None
2024-07-26 09:58:46 syslog_addr: udp://localhost:514
2024-07-26 09:58:46 syslog: False
2024-07-26 09:58:46 syslog_prefix: None
2024-07-26 09:58:46 syslog_facility: user
2024-07-26 09:58:46 enable_stdio_inheritance: False
2024-07-26 09:58:46 statsd_host: None
2024-07-26 09:58:46 dogstatsd_tags:
2024-07-26 09:58:46 statsd_prefix:
2024-07-26 09:58:46 proc_name: None
2024-07-26 09:58:46 default_proc_name: backend.wsgi:application
2024-07-26 09:58:46 pythonpath: None
2024-07-26 09:58:46 paste: None
2024-07-26 09:58:46 on_starting: <function OnStarting.on_starting at 0x7ffffe448c10>
2024-07-26 09:58:46 on_reload: <function OnReload.on_reload at 0x7ffffe448d30>
2024-07-26 09:58:46 when_ready: <function WhenReady.when_ready at 0x7ffffe448e50>
2024-07-26 09:58:46 pre_fork: <function Prefork.pre_fork at 0x7ffffe448f70>
2024-07-26 09:58:46 post_fork: <function Postfork.post_fork at 0x7ffffe4990d0>
2024-07-26 09:58:46 post_worker_init: <function PostWorkerInit.post_worker_init at 0x7ffffe4991f0>
2024-07-26 09:58:46 worker_int: <function WorkerInt.worker_int at 0x7ffffe499310>
2024-07-26 09:58:46 worker_abort: <function WorkerAbort.worker_abort at 0x7ffffe499430>
2024-07-26 09:58:46 pre_exec: <function PreExec.pre_exec at 0x7ffffe499550>
2024-07-26 09:58:46 pre_request: <function PreRequest.pre_request at 0x7ffffe499670>
2024-07-26 09:58:46 post_request: <function PostRequest.post_request at 0x7ffffe499700>
2024-07-26 09:58:46 child_exit: <function ChildExit.child_exit at 0x7ffffe499820>
2024-07-26 09:58:46 worker_exit: <function WorkerExit.worker_exit at 0x7ffffe499940>
2024-07-26 09:58:46 nworkers_changed: <function NumWorkersChanged.nworkers_changed at 0x7ffffe499a60>
2024-07-26 09:58:46 on_exit: <function OnExit.on_exit at 0x7ffffe499b80>
2024-07-26 09:58:46 ssl_context: <function NewSSLContext.ssl_context at 0x7ffffe499ca0>
2024-07-26 09:58:46 proxy_protocol: False
2024-07-26 09:58:46 proxy_allow_ips: ['127.0.0.1']
2024-07-26 09:58:46 keyfile: None
2024-07-26 09:58:46 certfile: None
2024-07-26 09:58:46 ssl_version: 2
2024-07-26 09:58:46 cert_reqs: 0
2024-07-26 09:58:46 ca_certs: None
2024-07-26 09:58:46 suppress_ragged_eofs: True
2024-07-26 09:58:46 do_handshake_on_connect: False
2024-07-26 09:58:46 ciphers: None
2024-07-26 09:58:46 raw_paste_global_conf: []
2024-07-26 09:58:46 strip_header_spaces: False
2024-07-26 09:58:46 permit_unconventional_http_method: False
2024-07-26 09:58:46 permit_unconventional_http_version: False
2024-07-26 09:58:46 casefold_http_method: False
2024-07-26 09:58:46 header_map: drop
2024-07-26 09:58:46 tolerate_dangerous_framing: False
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [7] [INFO] Starting gunicorn 22.0.0
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [7] [DEBUG] Arbiter booted
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [7] [INFO] Listening at: http://0.0.0.0:8000 (7)
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [7] [INFO] Using worker: gthread
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [8] [INFO] Booting worker with pid: 8
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [9] [INFO] Booting worker with pid: 9
2024-07-26 09:58:46 [2024-07-26 04:28:46 +0000] [7] [DEBUG] 2 workers
2024-07-26 09:58:52 [2024-07-26 04:28:52 +0000] [9] [ERROR] Exception in worker process
2024-07-26 09:58:52 Traceback (most recent call last):
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/arbiter.py", line 609, in spawn_worker
2024-07-26 09:58:52 worker.init_process()
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/workers/gthread.py", line 95, in init_process
2024-07-26 09:58:52 super().init_process()
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/workers/base.py", line 134, in init_process
2024-07-26 09:58:52 self.load_wsgi()
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/workers/base.py", line 146, in load_wsgi
2024-07-26 09:58:52 self.wsgi = self.app.wsgi()
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/app/base.py", line 67, in wsgi
2024-07-26 09:58:52 self.callable = self.load()
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/app/wsgiapp.py", line 58, in load
2024-07-26 09:58:52 return self.load_wsgiapp()
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/app/wsgiapp.py", line 48, in load_wsgiapp
2024-07-26 09:58:52 return util.import_app(self.app_uri)
2024-07-26 09:58:52 File "/app/.venv/lib/python3.9/site-packages/gunicorn/util.py", line 371, in import_app
2024-07-26 09:58:52 mod = importlib.import_module(module)
2024-07-26 09:58:52 File "/usr/local/lib/python3.9/importlib/init.py", line 127, in import_module
2024-07-26 09:58:52 return _bootstrap._gcd_import(name[level:], package, level)
2024-07-26 09:58:52 File "
Please Note: I am able to launch the landing page using: http://frontend.unstract.localhost/landing
But after clicking the Login Button, getting BAd Gateway error maessage.
Warm Regards, Shobhit
@shobhitag11 Thanks for raising this.
I just tried setting up the platform from the latest release and it ran successfully.
Assuming this is your first setup, could you please try the following:
docker compose -f docker/docker-compose.yaml downdocker rmi $(docker images | grep "unstract/backend" | awk '{print $3}')./run-platform.sh -u
This will remove all existing Unstract containers, remove Unstract backend image alone (in order to re-build the same and thus ensure sanity) and finally trigger an update of the platform version, which should setup everything correctly.
Dear sir ! I'm encounter the same issue and the instruction didn't solve the problem, please reopen this issue !!!!
In my experience, the backend does take some time to be able to deal with requests.
Waiting some minutes (two or three) does the magic for me.
