ganymede
ganymede copied to clipboard
Livestreams fail to progress to convert and move steps
I think this is caused by a network connectivity issue. To be specific: A livestream was being recorded, when the power on the router cut out, thus cutting the network and internet connection. The server remained running as it was on a separate circuit. When the network came back on the stream recording appears to have continued on a new queue item.
However, all subsequent streams, even those that started normally 24h later, are stuck. The recording appears to have completed successfully, but it does not progress to the convert or move steps. I don't see any corresponding workflows in the workflow tab.
Additionally, the chat doesn't seem to work either. I have discord alerts configured and I keep receiving alerts such as this:
Error: Queue ID 4b0ba51f-2e10-44c4-84b8-ff110d6db7d6 for OniGiri failed at task kill-chat-download.
Edit: I just noticed the difference in the stream IDs (the numeric ID used by twitch). The one starting with 4 is the ID for the livestream itself. The second one starting with 2 is the ID of the corresponding VOD. What's weird is that they're both labeled as LIVE streams and are both stuck. I presume that's why the actual VOD wasn't archived either. I had the same problem with another stream, which I manually deleted from the VODs section, which was then re-downloaded as a VOD. But that was only AFTER deleting the "livestream" which had the VOD ID and was stuck. It's still downloading now, so I don't know if it will succeed yet.