KanColleViewer icon indicating copy to clipboard operation
KanColleViewer copied to clipboard

White Screen

Open OfficeNinja opened this issue 10 years ago • 3 comments

So I haven't had an issue with the viewer but today its been messing with me, I have the latest flash player, windows 7, IE 11. The thing that I dont get is that the viewer is picking up my Fleet HQ Lv., my name and how much equipment i have but no shiips and a white screen. ss 2014-06-11 at 01 42 37

I've tried refreshing and clearing my browser cache but nothing seems to work.Help me please.

OfficeNinja avatar Jun 11 '14 07:06 OfficeNinja

I also noticed this at the bottom on the viewer. ss 2014-06-11 at 03 05 47

OfficeNinja avatar Jun 11 '14 09:06 OfficeNinja

So did you try changing Quality Setting? in Settings - Browser - Flash : the Default is High and Opaque Also check the required program(check Visual Basic, .Net Framework 4.5 and any related updates) - did you modify or remove them?

kimura92 avatar Jun 16 '14 05:06 kimura92

I tried all that, but now its working again. I still dont have a clue what was wrong but it seemed to fixed itself.

Thanks for getting back to me though!

OfficeNinja avatar Jun 16 '14 07:06 OfficeNinja