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Published 20 hours ago • verified publisher icon ZeroQI

Hama not loading any metadata

Open FeofanAseev opened this issue 2 years ago • 4 comments

Hello!

Used Hama and ASS without problems till this Feburary. Than Hama stopped loading metadata. image

I tried updating Hama and ASS, then tried total cleanup (uninstall + delete plex folder completely) and reinstalling of plex/hama/ass. But still no luck.

2022-07-03 00:33:07,289 (caa0) :  INFO (agentkit:961) - Searching for matches for {'openSubtitlesHash': '0f4c5f156312814a', 'episode': '24', 'name': None, 'episodic': '1', 'show': 'Shakugan no Shana (BD)', 'season': '1', 'plexHash': '2a997e6ac58d1df306ed8d8fee2aab92492bfa74', 'filename': 'E%3A%5C%D0%90%D0%BD%D0%B8%D0%BC%D0%B5%5CShakugan%20no%20Shana%20%28BD%201280x720%20x264%20AAC%29%5C%5BZero-Raws%5D%20Shakugan%20no%20Shana%20-%2024%20%28BD%201280x720%20x264%20AAC%29%2Emkv', 'year': None, 'duration': '1481088', 'id': '346'}
2022-07-03 00:33:07,290 (caa0) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/library/metadata/346/tree'
2022-07-03 00:33:07,308 (caa0) :  INFO (common:135) - ==== common.PlexLog(file="C:\Users\feofa\AppData\Local\Plex Media Server\Plug-in Support\Data\com.plexapp.agents.hama\DataItems\_Logs\Anime\Shakugan no Shana (BD 1280x720 x264 AAC).agent-search.log")
2022-07-03 00:33:07,986 (caa0) :  DEBUG (runtime:88) - Sending packed state data (104 bytes)
2022-07-03 00:33:07,986 (caa0) :  DEBUG (runtime:924) - Response: [200] str, 2108 bytes
2022-07-03 00:33:10,339 (a88c) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.hama/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzMwozNDZzNApkYmlkaTAKczcKdmVyc2lvbm5zMTAKcGFyZW50R1VJRG5zOApwYXJlbnRJRHM3ClRWX1Nob3dzMTAKbWVkaWFfdHlwZXM0NApjb20ucGxleGFwcC5hZ2VudHMuaGFtYTovL2FuaWRiLTM0MDg%40bGFuZz1lbnM0Cmd1aWRzMTAKYW5pZGItMzQwOHMyCmlkcjAK
2022-07-03 00:33:10,342 (a88c) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.hama/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzMwozNDZzNApkYmlkaTAKczcKdmVyc2lvbm5zMTAKcGFyZW50R1VJRG5zOApwYXJlbnRJRHM3ClRWX1Nob3dzMTAKbWVkaWFfdHlwZXM0NApjb20ucGxleGFwcC5hZ2VudHMuaGFtYTovL2FuaWRiLTM0MDg@bGFuZz1lbnM0Cmd1aWRzMTAKYW5pZGItMzQwOHMyCmlkcjAK
2022-07-03 00:33:10,342 (a88c) :  DEBUG (model:32) - Loading model with GUID com.plexapp.agents.hama://anidb-3408?lang=en
2022-07-03 00:33:10,342 (a88c) :  ERROR (model:205) - Cannot read model from C:\Users\feofa\AppData\Local\Plex Media Server\Metadata\TV Shows\8\574b3a9bc1c9a7bf85d736471ea87cd4ef2c383.bundle\Contents\com.plexapp.agents.hama
2022-07-03 00:33:10,344 (a88c) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/library/metadata/346/tree'
2022-07-03 00:33:10,358 (a88c) :  INFO (common:135) - ==== common.PlexLog(file="C:\Users\feofa\AppData\Local\Plex Media Server\Plug-in Support\Data\com.plexapp.agents.hama\DataItems\_Logs\Anime\Shakugan no Shana (BD 1280x720 x264 AAC).agent-update.log")
2022-07-03 00:33:10,411 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/login'
2022-07-03 00:33:10,862 (a88c) :  DEBUG (sandbox:19) - TheTVDBv2.LoadFileTVDB() - URL https://api.thetvdb.com/login, headers: {'Content-type': 'application/json', 'Accept-Language': 'en', 'User-agent': 'Plex/HAMA'}
2022-07-03 00:33:10,867 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962?en'
2022-07-03 00:33:11,157 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962?en'
2022-07-03 00:33:11,164 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/actors'
2022-07-03 00:33:11,308 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/actors'
2022-07-03 00:33:11,312 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/episodes?page=1'
2022-07-03 00:33:11,476 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/episodes?page=1'
2022-07-03 00:33:11,500 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/episodes?page=2'
2022-07-03 00:33:11,802 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/episodes?page=2'
2022-07-03 00:33:11,815 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/300551'
2022-07-03 00:33:11,982 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/300551'
2022-07-03 00:33:11,987 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/300682'
2022-07-03 00:33:12,135 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/300682'
2022-07-03 00:33:12,141 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/300683'
2022-07-03 00:33:12,276 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/300683'
2022-07-03 00:33:12,280 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/300684'
2022-07-03 00:33:12,506 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/300684'
2022-07-03 00:33:12,513 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/300685'
2022-07-03 00:33:12,651 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/300685'
2022-07-03 00:33:12,655 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/300686'
2022-07-03 00:33:12,790 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/300686'
2022-07-03 00:33:12,796 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/300687'
2022-07-03 00:33:12,953 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/300687'
2022-07-03 00:33:12,957 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/301333'
2022-07-03 00:33:13,174 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/301333'
2022-07-03 00:33:13,180 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/301334'
2022-07-03 00:33:13,338 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/301334'
2022-07-03 00:33:13,344 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/301335'
2022-07-03 00:33:13,486 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/301335'
2022-07-03 00:33:13,490 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305491'
2022-07-03 00:33:13,631 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305491'
2022-07-03 00:33:13,637 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305815'
2022-07-03 00:33:13,779 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305815'
2022-07-03 00:33:13,785 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305493'
2022-07-03 00:33:13,926 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305493'
2022-07-03 00:33:13,930 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305494'
2022-07-03 00:33:14,092 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305494'
2022-07-03 00:33:14,096 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305495'
2022-07-03 00:33:14,236 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305495'
2022-07-03 00:33:14,242 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305496'
2022-07-03 00:33:14,374 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305496'
2022-07-03 00:33:14,378 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305497'
2022-07-03 00:33:14,519 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305497'
2022-07-03 00:33:14,525 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305498'
2022-07-03 00:33:14,668 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305498'
2022-07-03 00:33:14,674 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305499'
2022-07-03 00:33:14,822 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305499'
2022-07-03 00:33:14,828 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/305500'
2022-07-03 00:33:14,973 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/305500'
2022-07-03 00:33:14,979 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/311358'
2022-07-03 00:33:15,127 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/311358'
2022-07-03 00:33:15,132 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/311359'
2022-07-03 00:33:15,266 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/311359'
2022-07-03 00:33:15,272 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/311360'
2022-07-03 00:33:15,411 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/311360'
2022-07-03 00:33:15,417 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/episodes/311361'
2022-07-03 00:33:15,632 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/episodes/311361'
2022-07-03 00:33:15,642 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/images'
2022-07-03 00:33:15,773 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/images'
2022-07-03 00:33:15,779 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/images/query?keyType=fanart'
2022-07-03 00:33:16,069 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/images/query?keyType=fanart'
2022-07-03 00:33:16,082 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/images/query?keyType=poster'
2022-07-03 00:33:16,263 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/images/query?keyType=poster'
2022-07-03 00:33:16,270 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/images/query?keyType=series'
2022-07-03 00:33:16,559 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/images/query?keyType=series'
2022-07-03 00:33:16,568 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.thetvdb.com/series/78962/images/query?keyType=season'
2022-07-03 00:33:16,710 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.thetvdb.com/series/78962/images/query?keyType=season'
2022-07-03 00:33:16,723 (a88c) :  DEBUG (sandbox:19) - Throttle: 'AniDB', Duration: 3600, Count: 1 of 100
2022-07-03 00:33:16,726 (a88c) :  DEBUG (networking:143) - Requesting 'http://api.anidb.net:9001/httpapi?request=anime&client=hama&clientver=1&protover=1&aid=3408'
2022-07-03 00:33:16,881 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'http://api.anidb.net:9001/httpapi?request=anime&client=hama&clientver=1&protover=1&aid=3408'
2022-07-03 00:33:22,980 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.TheMovieDb.org/3/find/78962?api_key=7f4a0bd0bd3315bb832e17feda70b5cd&external_source=tvdb_id&append_to_response=releases,credits,trailers,external_ids&language=en'
2022-07-03 00:33:23,142 (a88c) :  DEBUG (sandbox:19) - Downloaded URL 'https://api.TheMovieDb.org/3/find/78962?api_key=7f4a0bd0bd3315bb832e17feda70b5cd&external_source=tvdb_id&append_to_response=releases,credits,trailers,external_ids&language=en'
2022-07-03 00:33:23,148 (a88c) :  DEBUG (networking:143) - Requesting 'https://api.tmdb.org/3/configuration?api_key=7f4a0bd0bd3315bb832e17feda70b5cd'
2022-07-03 00:33:25,230 (a88c) :  CRITICAL (core:574) - Exception in the update function of agent named 'HamaTV', called with guid 'com.plexapp.agents.hama://anidb-3408?lang=en' (most recent call last):
  File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6b0e31a64\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\api\agentkit.py", line 1093, in _update
    agent.update(obj, media, lang, **kwargs)
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\__init__.py", line 166, in update
    def update (self, metadata, media, lang, force ):  Update (metadata, media, lang, force,  False)
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\__init__.py", line 142, in Update
    dict_TheMovieDb,          TSDbid, TMDbid, IMDbid              =  TheMovieDb.GetMetadata(media, movie,                                   TVDBid, TMDbid, IMDbid)
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\TheMovieDb.py", line 57, in GetMetadata
    elif not TMDbid: TMDbid = str(Dict(json, 'id'))
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\common.py", line 417, in LoadFile
    Log.Error("common.LoadFile() - issue loading url: '{}', filename: '{}', Headers: {}, Exception: '{}'".format(url, filename, headers, e))        # issue loading, but not AniDB banned as it returns "<error>Banned</error>"
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\common.py", line 102, in Error
    def Error    (self, msg, *args, **kwargs):  self.Logger().error   ("ERROR: {}".format(msg), *args, **kwargs); self.Root("ERROR: {}".format(msg))
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\common.py", line 98, in Root
    def Root     (self, msg, *args, **kwargs):  logging.getLogger('com.plexapp.agents.hama').debug(msg, *args, **kwargs)
  File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6b0e31a64\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\code\sandbox.py", line 19, in _apply
    return apply(f, args, kwargs)
  File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\logging\__init__.py", line 1162, in debug
    self._log(DEBUG, msg, args, **kwargs)
  File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\logging\__init__.py", line 1293, in _log
    self.handle(record)
  File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\logging\__init__.py", line 1303, in handle
    self.callHandlers(record)
  File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\logging\__init__.py", line 1343, in callHandlers
    hdlr.handle(record)
  File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\logging\__init__.py", line 766, in handle
    self.emit(record)
  File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6b0e31a64\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\core.py", line 89, in emit
    self._core.sandbox.context.log.append(self.format(record))
  File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\logging\__init__.py", line 741, in format
    return fmt.format(record)
  File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6b0e31a64\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\core.py", line 77, in format
    record.__dict__[key] = uni(record.__dict__[key])
  File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-6b0e31a64\Framework.bundle\Contents\Resources\Versions\2\Python\subsystem\ospathfix.py", line 51, in uni
    return unicode(s.decode('utf-8'))
  File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\encodings\utf_8.py", line 16, in decode
    return codecs.utf_8_decode(input, errors, True)
UnicodeDecodeError: 'utf8' codec can't decode byte 0xcf in position 276: invalid continuation byte

2022-07-03 00:33:25,233 (a88c) :  DEBUG (model:229) - Serializing to C:\Users\feofa\AppData\Local\Plex Media Server\Metadata\TV Shows\8\574b3a9bc1c9a7bf85d736471ea87cd4ef2c383.bundle\Contents\com.plexapp.agents.hama\Info.xml
2022-07-03 00:33:25,233 (a88c) :  DEBUG (runtime:88) - Sending packed state data (104 bytes)
2022-07-03 00:33:25,234 (a88c) :  DEBUG (runtime:924) - Response: [200] str, 16 bytes
2022-07-03 00:37:29,494 (1904) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.hama/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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_
2022-07-03 00:37:29,496 (1904) :  DEBUG (runtime:49) - Received packed state data (80 bytes)
2022-07-03 00:37:29,496 (1904) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.hama/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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_
2022-07-03 00:37:29,496 (1904) :  INFO (agentkit:961) - Searching for matches for {'openSubtitlesHash': 'bc851da75eb7f7f8', 'episode': '501', 'name': 'Shuukyoku Tokuiten - Kani Jikan Shinden Solomon', 'episodic': '1', 'show': 'Shuukyoku Tokuiten - Kani Jikan Shinden Solomon', 'season': '0', 'plexHash': 'f506bcb81f80f8e533f21eb471cdeaa1823bebae', 'filename': 'E%3A%5C%D0%90%D0%BD%D0%B8%D0%BC%D0%B5%5CFate%20Grand%20Order%20-%20Shuukyoku%20Tokuiten%20-%20Kani%20Jikan%20Shinden%20Solomon%2Emkv', 'year': None, 'duration': '5664511', 'id': '5'}
2022-07-03 00:37:29,497 (1904) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/library/metadata/5/tree'
2022-07-03 00:37:29,503 (1904) :  INFO (common:135) - ==== common.PlexLog(file="C:\Users\feofa\AppData\Local\Plex Media Server\Plug-in Support\Data\com.plexapp.agents.hama\DataItems\_Logs\Anime\..agent-search.log")
2022-07-03 00:37:30,993 (1904) :  DEBUG (networking:138) - Fetching 'https://thetvdb.com/api/GetSeries.php?seriesname=Shuukyoku%20Tokuiten%20-%20Kani%20Jikan%20Shinden%20Solomon' from the HTTP cache
2022-07-03 00:37:31,002 (1904) :  DEBUG (runtime:88) - Sending packed state data (104 bytes)
2022-07-03 00:37:31,003 (1904) :  DEBUG (runtime:924) - Response: [200] str, 13340 bytes
2022-07-03 00:40:01,644 (7d2c) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.hama/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzMgoxMXM0CmRiaWRpMApzNwp2ZXJzaW9ubnMxMApwYXJlbnRHVUlEbnM4CnBhcmVudElEczcKVFZfU2hvd3MxMAptZWRpYV90eXBlczQyCmNvbS5wbGV4YXBwLmFnZW50cy5oYW1hOi8vYW5pZGItNzg%40bGFuZz1lbnM0Cmd1aWRzOAphbmlkYi03OHMyCmlkcjAK
2022-07-03 00:40:01,644 (7d2c) :  DEBUG (runtime:49) - Received packed state data (80 bytes)
2022-07-03 00:40:01,644 (7d2c) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.hama/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzMgoxMXM0CmRiaWRpMApzNwp2ZXJzaW9ubnMxMApwYXJlbnRHVUlEbnM4CnBhcmVudElEczcKVFZfU2hvd3MxMAptZWRpYV90eXBlczQyCmNvbS5wbGV4YXBwLmFnZW50cy5oYW1hOi8vYW5pZGItNzg@bGFuZz1lbnM0Cmd1aWRzOAphbmlkYi03OHMyCmlkcjAK
2022-07-03 00:40:01,645 (7d2c) :  DEBUG (model:32) - Loading model with GUID com.plexapp.agents.hama://anidb-78?lang=en
2022-07-03 00:40:01,647 (7d2c) :  ERROR (model:205) - Cannot read model from C:\Users\feofa\AppData\Local\Plex Media Server\Metadata\TV Shows\3\580eaba61879b8cd366c95d4eaefcf2b1c60b9b.bundle\Contents\com.plexapp.agents.hama
2022-07-03 00:40:01,647 (7d2c) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/library/metadata/11/tree'
2022-07-03 00:40:01,654 (7d2c) :  INFO (common:135) - ==== common.PlexLog(file="C:\Users\feofa\AppData\Local\Plex Media Server\Plug-in Support\Data\com.plexapp.agents.hama\DataItems\_Logs\Anime\..agent-update.log")
2022-07-03 00:40:01,657 (7d2c) :  DEBUG (sandbox:19) - Throttle: 'AniDB', Duration: 3600, Count: 2 of 100

Any ideas how could i fix it?

FeofanAseev avatar Jul 02 '22 21:07 FeofanAseev

elif not TMDbid: TMDbid = str(Dict(json, 'id')) The failsafe failed to get proper Jason string and converting to string doesn't help. Would need to change to something else like elif not TMDbid: TMDbid = None or log to diag file the string with 'Log(TMDbid)'

ZeroQI avatar Jul 02 '22 22:07 ZeroQI

elif not TMDbid: TMDbid = str(Dict(json, 'id')) The failsafe failed to get proper Jason string and converting to string doesn't help. Would need to change to something else like elif not TMDbid: TMDbid = None or log to diag file the string with 'Log(TMDbid)'

Thanks for quick reply, ZeroQI!

If it's correct - i've done this change in TheMovieDb.py image Restarted Plex, tried metadata update - still no luck.

Attached new log-file com.plexapp.agents.hama.log

Also in meantime tried to install last version of HAMA/ASS + PlexMediaServer-1.25.5.5492 (rolled back to version that worked in winter 2021-2022) on clean pc (with no plex installed before). Got the same problem with metadata.

FeofanAseev avatar Jul 02 '22 23:07 FeofanAseev

I'm having this same issue. Anything new I add gets the episode name from the file name, but no other metadata at all.

EDIT: I got it working again by deleting all the logs in both Plex Media Server/Logs and Plug-in Support/Data/com.plexapp.agents.hama/DataItems/_Logs/ and then re-installing the latest ASS and HamaTV, including the .xml files from ASS.

EDIT: It's still acting kind of weird. Some shows I have to do the Plex Dance and then manually refresh metadata after adding it to get it to work.

reecespieces avatar Aug 27 '22 22:08 reecespieces

Hi, if putting all latest code and deleting cache, then it could be a plex database corruption, or corrupted cache due to some bad code

@FeofanAseev logs show error to due to weird/special character

2022-07-03 02:02:53,437 (29a4) :  DEBUG (networking:143) - Requesting 'https://api.tmdb.org/3/configuration?api_key=7f4a0bd0bd3315bb832e17feda70b5cd'
2022-07-03 02:02:55,503 (29a4) :  CRITICAL (core:574) - Exception in the update function of agent named 'HamaTV', called with guid 'com.plexapp.agents.hama://anidb-16172?lang=en' (most recent call last):
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\TheMovieDb.py", line 51, in GetMetadata
    if Dict(json, 'genres'                       ):  Log.Info("[ ] genres: {}"     .format(SaveDict( sorted([ Dict(genre, 'name') for genre in Dict(json, 'genres', default=[]) ]), TheMovieDb_dict, 'genres'     )))
  File "C:\Users\feofa\AppData\Local\Plex Media Server\Plug-ins\Hama.bundle\Contents\Code\common.py", line 98, in Root
    def Root     (self, msg, *args, **kwargs):  logging.getLogger('com.plexapp.agents.hama').debug(msg, *args, **kwargs)
[...]
UnicodeDecodeError: 'utf8' codec can't decode byte 0xcf in position 276: invalid continuation byte

need new logs after plex/hama update, and try to mode cache to see if indeed it works once no longer present

ZeroQI avatar Jan 16 '23 09:01 ZeroQI