internal Server Error

[rocky-III]

after a reninall to NC 18.04. i can´t reacht the new installation anymore... I get a page where it sais that there is a internal Sever Error and i should look into the logs...

here i see something like this:

2020/06/16 13:49:42 [error] 23200#23200: *1844 open() "/usr/share/nginx/htmlindex.php/apps/files/undefined/img/notifications-new.svg" failed (2: No such file or directory), client: xx.xxx.xx.xx, server: cloud.domain.tld, request: "GET /apps/files/undefined/img/notifications-new.svg HTTP/2.0", host: "cloud.domain.tld,"

if i try to creat in YH a new user I get this:

PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/php_pdo_sqlite.dll' - /usr/lib/php/20151012/php_pdo_sqlite.dll: cannot open shared object file: No such file or directory in Unknown on line 0

What does this mean? Thanks for help

[rocky-III]

get the same error with 18.0.5~ynh1 :-(

[kay0u]

Hi, and thank you for your report!

Do you have any interesting logs here /home/yunohost.app/nextcloud/data/nextcloud.log, when the server crash?

Can I have the results of this command:

sudo cat /var/www/nextcloud/config/config.php | grep dbtype

[rocky-III]

Hi kay0u, thanks for your help!

root@my:~# sudo cat /var/www/nextcloud/config/config.php | grep dbtype                            
  'dbtype' => 'mysql',                                                                            
root@my:~#  

under /home/yunohost.app/nextcloud/data/nextcloud.log I see this: https://paste.yunohost.org/raw/peyihiriqi

[kay0u]

I can't see any problem from here.

Do you still have the error message or have you restored nextcloud to a working backup?

If you have this error, you can try this:

cd /var/www/nextcloud
sudo -u nextcloud php7.3 occ maintenance:repair
sudo systemctl restart php7.3-fpm

If it still doesn't work, can you install php7.3-sqlite and see if it solves the problem?

[rocky-III]

Thanks but this did not help.

so I installed php7.3-sqlite with sudo apt-get install php7.3-sqlite sudo service nginx restart ?php phpinfo(); ? sais under "Additional .ini files parsed " that

/etc/php/7.0/fpm/conf.d/20-pdo_sqlite.ini is running

also that

PHP Version 7.0.33-29+0~20200514.36+debian9~1.gbp126f6f is running...

is this corect?

[rocky-III]

in Jun i tried to reinstall NC 18.04 after I had a broken installation... since than I get this internal Server Error message

[rocky-III]

?php phpinfo(); ? sais also:

PDO Driver for SQLite 3.x	enabled
SQLite Library	3.16.2

[kay0u]

Nextcloud use php7.3, not php7.0 (or php which should be php7.0 on stretch)

?php phpinfo(); ? sais under "Additional .ini files parsed " that

/etc/php/7.0/fpm/conf.d/20-pdo_sqlite.ini is running

also that

PHP Version 7.0.33-29+0~20200514.36+debian9~1.gbp126f6f is running...

is this corect?

[jsonoctopus]

PHP Version 7.0.33-29+0~20200514.36+debian9~1.gbp126f6f is running...

is this corect?

If you have more apps installed with Yunohost this is possible. Some apps started to use newer php7 versions while others don't.

[rocky-III]

OK thanks

[rocky-III]

I get this Error Message after I try to login

[jsonoctopus]

if i try to creat in YH a new user I get this:

PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012 /php_pdo_sqlite.dll' - /usr/lib/php/20151012/php_pdo_sqlite.dll: cannot open shared object file: No such file or directory in Unknown on line 0

That is peculiar. I have Nextcloud install with Yunohost but no sqlite in use, and the php modules in /usr/lib/php/ have dot so file extension, not dot dll Dot dll I would expect on a Windows computer, or maybe with Linux and Mono C#.

[jsonoctopus]

under /home/yunohost.app/nextcloud/data/nextcloud.log I see this: https://paste.yunohost.org/raw/peyihiriqi

• "Exception":"RedisException","Message":"Connection refused"

Can you check with Yunohost admin the "services" section and see whether Redis and others is running fine ?

[rocky-III]

Ohh yes the services redis-server and rspamd faild and I can´t start them... what could I try?

[rocky-III]

this are the logs: https://paste.yunohost.org/raw/ejevozarap

[kay0u]

cat /var/log/redis/redis-server.log

should give you more information :-)

[rocky-III]

root@my:~# cat /var/log/redis/redis-server.log                                                    
root@my:~# 

the file /var/log/redis/redis-server.log is empty

[kay0u]

sudo journalctl -u redis

then?

[rocky-III]

root@my:~# sudo journalctl -u redis                                                               
-- No entries --                                                                                  
root@my:~#    

[rocky-III]

Does this make sence to you? https://paste.yunohost.org/raw/efuxenotun

[jsonoctopus]

the file /var/log/redis/redis-server.log is empty

Can you comment out the Redis section in the Nextcloud config for the moment ? In /var/www/nextcloud/config/config.php

make it like this : 'memcache.local' => '\OC\Memcache\APCu', 'integrity.check.disabled' => true, 'filelocking.enabled' => true, // 'memcache.locking' => '\OC\Memcache\Redis', // 'redis' => // array ( // 'host' => 'localhost', // 'port' => '6379', // 'timeout' => '0.0', // 'password' => '', // ), 'hashing_default_password' => true, );

And then reload pages and see whether you still get a 500 error.

[rocky-III]

Coooool - YES login does work after comment out the Redis section :-)

Now how can I fix Redis or can I leave it like this?

[kay0u]

Into the file /etc/redis/redis.conf, I have the line logfile /var/log/redis/redis-server.log can you confirm that you have the same one?

[rocky-III]

Yes this line does exist

[changemenemo]

I'm going to create a new issue with link to this one because this is slightly related but with the newer update 18.0.7 and also the new update from nginx under buster. https://github.com/YunoHost-Apps/nextcloud_ynh/issues/329

[tituspijean]

Closing, as the issue is stale and hopefully solved. Feel free to reopen if needed.