Mattermost not restoring

[alfredo87]

My YunoHost server

Machine ASUSTeK COMPUTER INC./H110T, BIOS 4212 07/24/2019 CPU Number of processors: 4 Intel(R) Core™ i3-6100T CPU @ 3.20GHz 0% Intel(R) Core™ i3-6100T CPU @ 3.20GHz 0% Intel(R) Core™ i3-6100T CPU @ 3.20GHz 1% Intel(R) Core™ i3-6100T CPU @ 3.20GHz 0% PCI Number of devices: 14 USB Number of devices: 4 I2C Number of devices: 8

YunoHost version: 11.0.10.2 (stable). I have access to my server : Through SSH | through the webadmin | Are you in a special context or did you perform some particular tweaking on your YunoHost instance ? : no If yes, please explain:

Description of my issue

There was a powercut. The IP changed The dynhost reset the IP at OVH Mattermost service stopped It did not restart after power returned I uninstalled mattermost I restored mattermost from my last backup from this morning Mattermost restore fails at systemd service restart

Here is the log https://paste.yunohost.org/raw/yakosinome IMO this is a permission error. I am thinking of reinstalling and restoring the whole server. Which as I know is bad practice: but how can I restore permissions without the user “Mattermost” in place? He is not visible or known. Mattermost forums are not helpful because the folder and files are different in yunohost compared to standard Debian server!!!??? Please help because this is an important tool for my family!! Yunohost is a great software system and I am very grateful for your work: that is why I have set up a regular donation!! Thanks to anybody who can help with this…

Also see this forum post https://forum.yunohost.org/t/mattermost-restore-failure/22605