No Assistant agent option on my Meshcentral instance
Describe your issue I have no Assistant option, on my meshcentral instance. I have background and interactive. I cant find where to download the assistant agent
Screenshots
Server Software (please complete the following information):
-
OS: [ubuntu]
-
Network: [e.g. LAN/WAN, reverse proxy, cloudflare, ssl offload, etc...]
-
Version: [e.g. 1.0.74]
-
Node: [e.g. 18.4.0]
Client Device (please complete the following information):
- Device: [e.g. Laptop]
- OS: [e.g. Ubuntu]
- Network: [e.g. Local to Meshcentral, Remote over WAN]
- Browser: [e.g. Google Chrome]
- MeshCentralRouter Version: [if applicable]
Remote Device (please complete the following information):
- Device: [e.g. Laptop]
- OS: [e.g. Windows 10 21H2]
- Network: WAN]
- Current Core Version (if known): v10.19.0
Your config.json file
{
"$schema": "http://info.meshcentral.com/downloads/meshcentral-config-schema.json",
"__comment__": "This is a sample configuration file, all values and sections that start with underscore (_) are ignored. Edit a section and remove the _ in front of the name. Refer to the user's guide for details.",
"settings": {
"cert": "xxxx",
"_SQLite3": true,
"_acebase": { "_sponsor": true },
"mongoDb": "mongodb://127.0.0.1:27017/meshcentral",
"_mongoDbName": "meshcentral",
"_mongoDbChangeStream": true,
"_mongoDbBulkOperations": true,
"WANonly": true,
"_LANonly": true,
"_maintenanceMode": true,
"_certificatePrivateKeyPassword": [ "password1", "password2" ],
"_sessionTime": 60,
"_sessionKey": "MyReallySecretPassword1",
"_sessionSameSite": "strict",
"_dbEncryptKey": "MyReallySecretPassword2",
"_dbRecordsEncryptKey": "MyReallySecretPassword",
"_dbRecordsDecryptKey": "MyReallySecretPassword",
"__dbExpire": "Amount of time to keep various events in the database, in seconds. Below are the default values.",
"_dbExpire": {
"events": 1728000,
"powerevents": 864000,
"statsevents": 2592000
},
"port": 443,
"_portBind": "127.0.0.1",
"_aliasPort": 444,
"_redirPort": 80,
"_redirPortBind": "127.0.0.1",
"_redirAliasPort": 80,
"_relayPort": 453,
"_relayAliasPort": 463,
"_relayDNS": "relay.myserver.mydomain.com",
"_agentPort": 1234,
"_agentPortBind": "127.0.0.1",
"_agentAliasPort": 1234,
"_agentAliasDNS": "agents.myserver.mydomain.com",
"_agentPortTls": false,
"_agentLogDump": true,
"_agentCoreDump": true,
"_agentCoreDumpUsers": "user1,user2",
"_agentSignLock": true,
"_agentTimeStampServer": "http://timestamp.digicert.com",
"_agentTimeStampProxy": "http://1.2.3.4:80",
"_ignoreAgentHashCheck": true,
"_exactPorts": true,
"_allowLoginToken": true,
"_StrictTransportSecurity": true,
"_allowFraming": true,
"_cookieIpCheck": false,
"_cookieEncoding": "hex",
"_webRTC": false,
"_nice404": false,
"_selfUpdate": true,
"_cleanNpmCacheOnUpdate": true,
"browserPing": 60,
"_browserPong": 60,
"_agentsInRam": false,
"_agentPing": 60,
"_agentPong": 60,
"_orphanAgentUser": "admin",
"_agentIdleTimeout": 150,
"_webPageLengthRandomization": false,
"_compression": true,
"_wsCompression": false,
"_agentWsCompression": true,
"_noAgentUpdate": 1,
"_agentUpdateSystem": 1,
"_temporaryAgentUpdate": false,
"_amtScanner": false,
"_meshScanner": false,
"_meshErrorLogPath": "c:\\tmp",
"_npmPath": "c:\\npm.exe",
"_npmProxy": "http://1.2.3.4:80",
"_allowHighQualityDesktop": true,
"_webPush": { "email": "[email protected]" },
"_publicPushNotifications": true,
"_desktopMultiplex": true,
"ipBlockedUserRedirect": "https://www.youtube.com/watch?v=dQw4w9WgXcQ",
"_userAllowedIP": "127.0.0.1,192.168.10.0/24",
"_userBlockedIP": "127.0.0.1,::1,192.168.0.100",
"_agentAllowedIP": "192.168.0.100/24",
"_agentBlockedIP": "127.0.0.1,::1",
"_authLog": "c:\\temp\\auth.log",
"_InterUserMessaging": [ "user//admin" ],
"_manageAllDeviceGroups": [ "user//admin" ],
"_manageCrossDomain": [ "user//admin" ],
"_localDiscovery": {
"name": "Local server name",
"info": "Information about this server"
},
"_tlsOffload": "127.0.0.1,::1",
"_trustedProxy": "127.0.0.1,::1",
"_mpsPort": 44330,
"_mpsPortBind": "127.0.0.1",
"_mpsAliasPort": 4433,
"_mpsAliasHost": "mps.mydomain.com",
"_mpsTlsOffload": true,
"_mpsHighSecurity": true,
"_no2FactorAuth": true,
"_runOnServerStarted": "c:\\tmp\\mcstart.bat",
"_runOnServerUpdated": "c:\\tmp\\mcupdate.bat",
"_runOnServerError": "c:\\tmp\\mcerror.bat",
"log": "main,web,webrequest,cert",
"syslog": "meshcentral",
"_syslogauth": "meshcentral-auth",
"_syslogjson": "meshcentral-json",
"_syslogtcp": "localhost:514",
"webrtcConfig": {
"iceServers": [
{ "urls": "stun:stun.services.mozilla.com" },
{ "urls": "stun:stun.l.google.com:19302" }
]
},
"_autoBackup": {
"_mongoDumpPath": "C:\\Program Files\\MongoDB\\Server\\4.2\\bin\\mongodump.exe",
"backupIntervalHours": 24,
"keepLastDaysBackup": 10,
"zipPassword": "MyReallySecretPassword3",
"_backupPath": "C:\\backups",
"_googleDrive": {
"folderName": "MeshCentral-Backups",
"maxFiles": 10
},
"webdav": {
"url": "https://server/remote.php/dav/files/[email protected]/",
"username": "user",
"password": "pass",
"folderName": "MeshCentral-Backups",
"maxFiles": 10
}
},
"_redirects": {
"meshcommander": "https://www.meshcommander.com/"
},
"maxInvalidLogin": "Time in minutes, max amount of bad logins from a source IP in the time before logins are rejected.",
"maxInvalidLogin": {
"time": 1,
"count": 3,
"coolofftime": 1000
},
"__maxInvalid2fa": "Time in minutes, max amount of bad two-factor authentication from a source IP in the time before 2FA's are rejected.",
"_maxInvalid2fa": {
"time": 10,
"count": 10,
"coolofftime": 10
},
"watchDog": {
"interval": 100,
"timeout": 400
},
"_AmtProvisioningServer": {
"port": 9971,
"deviceGroup": "mesh//xxxxxxxxxxxxxxxxxxxxx",
"newMebxPassword": "amtpassword",
"trustedFqdn": "sample.com",
"ip": "192.168.1.1"
},
"_crowdsec": {
"url": "http://localhost:8080",
"apiKey": "BOUNCER_API_KEY"
},
"_plugins": { "enabled": true }
},
"_domaindefaults": {
"__comment__": "Any settings in this section is used as default setting for all domains",
"title": "MyDefaultTitle",
"footer": "Default page footer",
"newAccounts": false
},
"domains": {
"": {
"siteStyle": 1,
"title": "xxx",
"_title2": "",
"_titlePicture": "title-pic.png",
"loginPicture": "login-pic.png",
"_rootRedirect": "",
"_mobileSite": false,
"_unknownUserRootRedirect": "https://www.youtube.com/watch?v=2Q_ZzBGPdqE",
"_nightMode": 1,
"_userQuota": 1048576,
"_meshQuota": 248576,
"_loginKey": [ "abc", "123" ],
"_agentKey": [ "abc", "123" ],
"_ipkvm": false,
"minify": true,
"_newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"_userNameIsEmail": true,
"_newAccountEmailDomains": [ "sample.com" ],
"_newAccountsRights": [ "nonewgroups", "notools" ],
"welcomeText": "Welcome to ABS Remote Support.",
"_welcomePicture": "mainwelcome.jpg",
"_welcomePictureFullScreen": false,
"meshMessengerTitle": "ABS Remote chat",
"_meshMessengerPicture": "messenger.png",
"___hide__": "Sum of: 1 = Hide header, 2 = Hide tab, 4 = Hide footer, 8 = Hide title, 16 = Hide left bar, 32 = Hide back buttons",
"_hide": 4,
"_footer": "<a href='https://twitter.com/mytwitter'>Twitter</a>",
"loginfooter": "Here ABS techs can support you via remote management software.",
"_allowSavingDeviceCredentials": false,
"_guestDeviceSharing": false,
"_AutoRemoveInactiveDevices": 37,
"_DeviceSearchBarServerAndClientName": false,
"_agentSelfGuestSharing": {
"expire": 120
},
"_certUrl": "https://192.168.2.106:443/",
"_altMessenging": [
{
"name": "Jitsi",
"url": "https://meet.jit.si/myserver-{0}",
"localurl": "https://meet.jit.si/myserver-local-{0}",
"type": "device"
},
{
"name": "Jitsi",
"url": "https://meet.jit.si/myserver-{0}-{1}-{2}-{3}",
"localurl": "https://meet.jit.si/myserver-local-{0}-{1}-{2}-{3}",
"type": "user"
}
],
"_deviceMeshRouterLinks": {
"rdp": true,
"ssh": true,
"scp": true,
"extralinks": [
{
"name": "HTTP",
"protocol": "http",
"port": 80,
"_ip": "192.168.1.100",
"_filter": [ "mesh/(domainid)/(meshid)", "node/(domainid)/(nodeid)" ]
},
{
"name": "HTTPS",
"protocol": "https",
"port": 443
}
]
},
"PreconfiguredScripts": [
{
"name": "Run NotePad as user",
"file": "scripts/notepad.bat",
"type": "bat",
"runas": "user"
},
{
"name": "Run NotePad as agent",
"cmd": "notepad.exe",
"type": "bat",
"runas": "agent"
},
{
"name": "Run echo",
"cmd": "echo \"hello world\"",
"type": "sh",
"runas": "agent"
},
{
"name": "Agent Update",
"cmd": "agentupdate",
"type": "agent"
}
],
"PreconfiguredRemoteInput": [
{
"name": "CompanyUrl",
"value": "https://help.mycompany.com/"
},
{
"name": "Any Text",
"value": "Any text\r"
},
{
"name": "Welcome",
"value": "Default welcome text"
}
],
"myServer": {
"Backup": true,
"Restore": true,
"Upgrade": true,
"ErrorLog": true,
"Console": true,
"Trace": true
},
"_passwordRequirements": {
"min": 8,
"max": 128,
"upper": 1,
"lower": 1,
"numeric": 1,
"nonalpha": 1,
"reset": 90,
"force2factor": true,
"skip2factor": "127.0.0.1,192.168.2.0/24",
"oldPasswordBan": 5,
"banCommonPasswords": false,
"twoFactorTimeout": 300
},
"_twoFactorCookieDurationDays": 30,
"_agentInviteCodes": true,
"_agentNoProxy": true,
"_geoLocation": true,
"_novnc": false,
"_mstsc": true,
"_ssh": true,
"_WebEmailsPath": "/myserver/email-templates",
"_consentMessages": {
"title": "MeshCentral",
"desktop": "{0} requesting remote desktop access. Grant access?",
"terminal": "{0} requesting remote terminal access. Grant access?",
"files": "{0} requesting remote files access. Grant access?",
"consentTimeout": 30,
"autoAcceptOnTimeout": false
},
"_notificationMessages": {
"title": "ABS Remote",
"desktop": "{0} started a remote desktop session.",
"terminal": "{0} started a remote terminal session.",
"files": "{0} started a remote files session."
},
"agentCustomization": {
"displayName": "Anders Business RMM Agent",
"description": "ABS agent for remote monitoring, management and assistance.",
"companyName": "Anders Business Solutions®",
"serviceName": "abs-remote-agent",
"_image": "agent-logo.png",
"fileName": "abs-remote-agent"
},
"agentFileInfo": {
"_icon": "agent.ico",
"filedescription": "this agent allows ABS to remotely assist and monitor your PC for viruses, network issues",
"fileversion": "0.1.3.3",
"internalname": "abs_internal",
"legalcopyright": "sample_legalcopyright",
"originalfilename": "sample_originalfilename",
"productname": "abs-remote-agent",
"productversion": "v2.1.2.3"
},
"assistantCustomization": {
"title": "ABS Remote Assitant®™",
"image": "assistant-logo.png",
"fileName": "abs-assistant-agent"
},
"_androidCustomization": {
"title": "Company® Product™",
"subtitle": "Product Subtitle™",
"image": "assistant-logo.png"
},
"_userAllowedIP": "127.0.0.1,192.168.1.0/24",
"_userBlockedIP": "127.0.0.1,::1,192.168.0.100",
"_agentAllowedIP": "192.168.0.100/24",
"_agentBlockedIP": "127.0.0.1,::1",
"___userSessionIdleTimeout__": "Number of user idle minutes before auto-disconnect",
"_userSessionIdleTimeout": 30,
"userConsentFlags": {
"desktopnotify": false,
"terminalnotify": false,
"filenotify": false,
"desktopprompt": false,
"terminalprompt": false,
"fileprompt": false,
"desktopprivacybar": false
},
"_urlSwitching": false,
"_desktopPrivacyBarText": "Privacy bar: {0}, {1}",
"_limits": {
"_maxDevices": 100,
"_maxUserAccounts": 100,
"_maxUserSessions": 100,
"_maxAgentSessions": 100,
"maxSingleUserSessions": 10
},
"_terminal": {
"_linuxshell": "login",
"launchCommand": {
"linux": "clear\necho \"Hello Linux\"\n",
"darwin": "clear\necho \"Hello MacOS\"\n",
"freebsd": "clear\necho \"Hello FreeBSD\"\n"
}
},
"_amtScanOptions": [
"LabNetwork 192.168.15.0/23",
"SalesNetwork 192.168.8.0/24"
],
"_amtAcmActivation": {
"log": "amtactivation.log",
"strictCommonName": false,
"certs": {
"mycertname": {
"certfiles": [
"amtacm-leafcert.crt",
"amtacm-intermediate1.crt",
"amtacm-intermediate2.crt",
"amtacm-rootcert.crt"
],
"keyfile": "amtacm-leafcert.key"
}
}
},
"_amtManager": {
"adminAccounts": [
{
"user": "admin",
"pass": "MyP@ssw0rd"
}
],
"environmentDetection": [
"domain1.com",
"domain2.com",
"domain3.com",
"domain4.com"
],
"wifiProfiles": [
{
"name": "Profile1",
"ssid": "MyStation1",
"authentication": "wpa2-psk",
"encryption": "ccmp-aes",
"password": "MyP@ssw0rd"
}
]
},
"_redirects": {
"meshcommander": "https://www.meshcommander.com/"
},
"_yubikey": {
"id": "0000",
"secret": "xxxxxxxxxxxxxxxxxxxxx",
"_proxy": "http://myproxy.domain.com:80"
},
"_httpHeaders": {
"Strict-Transport-Security": "max-age=360000",
"x-frame-options": "SAMEORIGIN"
},
"_agentConfig": [ "webSocketMaskOverride=1", "coreDumpEnabled=1" ],
"_assistantConfig": [ "disableUpdate=1" ],
"_sessionRecording": {
"_onlySelectedUsers": true,
"_onlySelectedUserGroups": true,
"_onlySelectedDeviceGroups": true,
"_filepath": "C:\\temp",
"_index": true,
"_maxRecordings": 10,
"_maxRecordingDays": 15,
"_maxRecordingSizeMegabytes": 3,
"__protocols__": "Is an array: 1 = Terminal, 2 = Desktop, 5 = Files, 100 = Intel AMT WSMAN, 101 = Intel AMT Redirection, 200 = Messenger",
"protocols": [ 1, 2, 101 ]
},
"_authStrategies": {
"__comment__": "This section is used to allow users to login using other accounts. You will need to get an API key from the services and register callback URL's",
"twitter": {
"_callbackurl": "https://server/auth-twitter-callback",
"newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"clientid": "xxxxxxxxxxxxxxxxxxxxxxx",
"clientsecret": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
},
"google": {
"_callbackurl": "https://server/auth-google-callback",
"newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"clientid": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.apps.googleusercontent.com",
"clientsecret": "xxxxxxxxxxxxxxxxxxxxxxx"
},
"github": {
"_callbackurl": "https://server/auth-github-callback",
"newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"clientid": "xxxxxxxxxxxxxxxxxxxxxxx",
"clientsecret": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
},
"reddit": {
"_callbackurl": "https://server/auth-reddit-callback",
"newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"clientid": "xxxxxxxxxxxxxxxxxxxxxxx",
"clientsecret": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
},
"azure": {
"_callbackurl": "https://server/auth-azure-callback",
"newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"clientid": "00000000-0000-0000-0000-000000000000",
"clientsecret": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
"tenantid": "00000000-0000-0000-0000-000000000000"
},
"jumpcloud": {
"_callbackurl": "https://server/auth-jumpcloud-callback",
"newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"entityid": "meshcentral",
"idpurl": "https://sso.jumpcloud.com/saml2/saml2",
"cert": "jumpcloud-saml.pem"
},
"saml": {
"_callbackurl": "https://server/auth-saml-callback",
"_disableRequestedAuthnContext": true,
"newAccounts": true,
"_newAccountsUserGroups": [ "ugrp//xxxxxxxxxxxxxxxxx" ],
"_newAccountsRights": [ "nonewgroups", "notools" ],
"entityid": "meshcentral",
"idpurl": "https://server/saml2",
"cert": "saml.pem"
},
"oidc": {
"authorizationURL": "https://sso.server.com/api/oidc/authorization",
"callbackURL": "https://mesh.server.com/oidc-callback",
"clientid": "00000000-0000-0000-0000-000000000000",
"clientsecret": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
"issuer": "https://sso.server.com",
"tokenURL": "https://sso.server.com/api/oidc/token",
"userInfoURL": "https://sso.server.com/api/oidc/userinfo",
"logoutURL": "https://sso.server.com/logout",
"newAccounts": true
}
}
},
"_customer1": {
"_dns": "customer1.myserver.com",
"_title": "Customer1",
"_title2": "TestServer",
"_newAccounts": 1,
"_auth": "sspi",
"__auth": "ldap",
"_LDAPUserName": "gecos",
"_LDAPUserKey": "uid",
"_LDAPUserEmail": "otherMail",
"_LDAPPptions": {
"url": "test",
"anne": {
"gecos": "Anne O'Nyme",
"displayName": "O Nyme anne",
"uid": "anneonyme",
"mail": "[email protected]",
"email": "[email protected]",
"otherMail": [ "[email protected]", "[email protected]" ]
},
"so": {
"displayName": "Sticker Sophie",
"gecos": "Sophie Sticker",
"uid": "ssticker",
"mail": "[email protected]",
"email": "[email protected]",
"otherMail": [ "[email protected]", "[email protected]" ]
}
},
"__LDAPOptions": {
"URL": "ldap://1.2.3.4:389",
"BindDN": "CN=svc_meshcentral,CN=Users,DC=meshcentral,DC=local",
"BindCredentials": "Password.1",
"SearchBase": "DC=meshcentral,DC=local",
"SearchFilter": "(sAMAccountName={{username}})"
},
"_footer": "Test",
"_certUrl": "https://192.168.2.106:443/"
},
"_info": {
"_share": "C:\\ExtraWebSite"
}
},
"letsencrypt": {
"__comment__": "Requires NodeJS 8.x or better, Go to https://letsdebug.net/ first before trying Let's Encrypt.",
"email": "@",
"names": "",
"skipChallengeVerification": false,
"rsaKeySize": 3072,
"production": true
},
"_peers": {
"serverId": "server1",
"servers": {
"server1": { "url": "wss://192.168.2.133:443/" },
"server2": { "url": "wss://192.168.1.106:443/" }
}
},
"_smtp": {
"host": "smtp.mailgun.org",
"port": 25,
"from": "[email protected]",
"__tls__": "When 'tls' is set to true, TLS is used immidiatly when connecting. For SMTP servers that use TLSSTART, set this to 'false' and TLS will still be used.",
"tls": false,
"___tlscertcheck__": "When set to false, the TLS certificate of the SMTP server is not checked.",
"_tlscertcheck": false,
"__tlsstrict__": "When set to true, TLS cypher setup is more limited, SSLv2 and SSLv3 are not allowed.",
"_tlsstrict": true
},
"_sendgrid": {
"from": "[email protected]",
"apikey": "***********"
},
"_sendmail": {
"newline": "unix",
"path": "/usr/sbin/sendmail",
"_args": [ "-f", "[email protected]" ]
},
"_sms": {
"provider": "twilio",
"sid": "ACxxxxxxxxx",
"auth": "xxxxxxx",
"from": "+1-555-555-5555"
},
"__sms": {
"provider": "plivo",
"id": "xxxxxxx",
"token": "xxxxxxx",
"from": "1-555-555-5555"
},
"___sms": {
"provider": "telnyx",
"apikey": "xxxxxxx",
"from": "1-555-555-5555"
}
}
it is listed as 'Meshcentral Assistant' as the operating system, when you click 'Add Agent'
The Assistant may not be where you might be expecting it (not under the Installation Type in other words). It is listed under the Operating System drop down. Can you check there?

Looking at the code, MeshCentral Assistant should always be a displayed option. The Android agent option is not available in LAN mode, that is the only limitation I see in that area. If there is an option missing, take a screenshot of where you expect to see it - thanks.
@si458 can close