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Ylianst
Cant open Remote Control Screen in MeshCentral
Hello. I have two PC's on the same subnet connected via a router. I am able to connect from the server via MeshCommander. Remote desktop opens, and all other menu items are accessible. I am also able to connect to the PC via MeshCentral. The device tab shows AMT, Powered. When opened, after opening the Desktop tab, I see HW Connect. When pressed it tries to connect then it reverts back to disconnected. The Terminal tab, and the AMT tab its the same response, it remains disconnected. I have checked the error log of the server and it shows no errors, as I thought it could be Port 4433 that is being blocked. Odd thing, is that I have had it working...not sure what caused it stop.. Any Help would be appreciated. Thank you Adrien Richardson
PLEASE CAN YOU FOLLOW THE BUG REPORT TEMPLATE IN THE FUTURE TO HELP WITH YOUR ISSUE
what is your config.json?
what is your server os?
what is your server version?
PLEASE CAN YOU FOLLOW THE BUG REPORT TEMPLATE IN THE FUTURE TO HELP WITH YOUR ISSUE
Because I AM NOT SURE ITS A BUG.
what is your config.json? Attached what is your server os? Windows 11 64bit with latest updates on both server pc, and the Lenovo-P350 what is your server version? 1.0.64
Thank you
Adrien
Yes when I try to attach a *.json file, it reports that this file type is not allowed. I sent to you via private email Thank you Adrien
I noticed that this issue is not assigned to anyone. Can someone please assist? Thank you Adrien
First of all, are you connected to Meshcentral.com or your own Meshcentral?
If Meshcentral.com, it looks like you don't have CIRA connection. You need to trigger CIRA setup. May be go to device console and run "amtconfig".
If you run your own Meshcentral, you should supply us redacted config.json and at least give us a hint on how your device and your Meshcentral are connected.
Please help us to help you.
1/ I am connected via my own Meshcentral. 2/ I have tried to send the config.json, but GitHub does not accept *.json extensions, so I sent directly to Yilan's mailbox. 3/ I am not sue if you have read the beginning of this thread, but I am connecting two PC's on the same subnet...
I tried again to upload the config.json, but as you hopefully can see it does not support this file type. I am new to Meshcentral, perhaps I am doing something wrong.. Thank you for your support
Like this
{
"id": "https://raw.githubusercontent.com/Ylianst/MeshCentral/master/meshcentral-config-schema.json",
"$schema": "http://json-schema.org/draft-04/schema#"
}
I am sorry but I am not a programmer. Can you provide assistance on how to point the schema to the config.json located in the directory as seen below? Thank you
Think of a .json like a structured txt file.
You don't have anything configured for .json right now so you'd just open, then choose notepad.
I'd recommend installing notepad++, then you could right-click the file and choose "Edit in Notepad++"
Copy/paste the text as I showed you in the picture with the marks so it formats (use the Preview tab to see what it'll look like before posting your comment).
"$schema": "http://info.meshcentral.com/downloads/meshcentral-config-schema.json", "comment1": "This is a simple configuration file, all values and sections that start with underscore (_) are ignored. Edit a section and remove the _ in front of the name. Refer to the user's guide for details.", "comment2": "See node_modules/meshcentral/sample-config-advanced.json for a more advanced example.", "settings": { "cert": "arserver.obsdomain.com", "_WANonly": true, "_LANonly": true, "_sessionKey": "", "_port": 443, "_aliasPort": 443, "_redirPort": 80, "_redirAliasPort": 80 }, "domains": { "": { "_title": "MyServer", "_title2": "Servername", "_minify": true, "_newAccounts": true, "_userNameIsEmail": true } }, "_letsencrypt": { "comment": "Requires NodeJS 8.x or better, Go to https://letsdebug.net/ first before trying Let's Encrypt.", "email": "[email protected]", "names": "myserver.mydomain.com", "production": false } }
Here is what you could try: "WANOnly" : "false"
This allows hybrid mode.
Hello Ylian
It is attached to this message
Thank you Adrien
From: Ylian Saint-Hilaire @.> Sent: August 12, 2022 4:53 PM To: Ylianst/MeshCentral @.> Cc: wiseobs @.>; Author @.> Subject: Re: [Ylianst/MeshCentral] Cant open Remote Control Screen in MeshCentral (Issue #4386)
The config.json is not attached.
— Reply to this email directly, view it on GitHubhttps://github.com/Ylianst/MeshCentral/issues/4386#issuecomment-1213322796, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2DDRBPB5THMMH7CSXTS47LVYZ6RZANCNFSM56LLOQ5Q. You are receiving this because you authored the thread.Message ID: @.***>
Hello Ylian It is attached to this message Thank you Adrien … ________________________________ From: Ylian Saint-Hilaire @.> Sent: August 12, 2022 4:53 PM To: Ylianst/MeshCentral @.> Cc: wiseobs @.>; Author @.> Subject: Re: [Ylianst/MeshCentral] Cant open Remote Control Screen in MeshCentral (Issue #4386) The config.json is not attached. — Reply to this email directly, view it on GitHub<#4386 (comment)>, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2DDRBPB5THMMH7CSXTS47LVYZ6RZANCNFSM56LLOQ5Q. You are receiving this because you authored the thread.Message ID: @.***>
your config.json is still not attached, github doesnt accept attachments, please paste the content into the email instead and
closing as stale, please try the latest version 1.1.21 and use node 18 or above, if issues persist, please reply back