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Login Bug Issue

Open CyanSin opened this issue 1 year ago • 7 comments

Describe the bug?

I had Login Issue for couple of weeks, some times, its forgot my name and password and I am Stuck in Void, and Can not Contact My friends nore i can join worlds. I do not what problem...I have Update Everything Resonite on latest vision. I have even Unstalled and Removed Everything and did not work...

some times login fine other times I have that wierd bug...

To Reproduce

Restart and Login the game

Expected behavior

Enter my Homeworld and See My Contacts and my latest Saved work

Screenshots

Image

Image

Resonite Version Number

2024.10.4.923

What Platforms does this occur on?

Windows

What headset if any do you use?

Vive and Deskop

Log Files

CYAN - 2024.10.4.923 - 2024-10-07 23_10_17.log

CYAN - 2024.10.4.923 - 2024-10-07 23_45_05.log

Additional Context

No response

Reporters

Discord: riskycyan

CyanSin avatar Oct 07 '24 22:10 CyanSin

What is your internet connection like? Can you do a speed/stability test?

From the log, it looks like the connection to the SignalR service has timed out, which is why the contacts have not loaded.

How often does this happen roughly? What % of logins?

Frooxius avatar Oct 07 '24 22:10 Frooxius

I have Starlink for few weeks Now, last few hours went very good till Vive crashed me and then i want log back it this happen There moments goes very great then I got that Issue for while maybe for hour or more

Image Image

yet I have stillthat bug

CyanSin avatar Oct 07 '24 22:10 CyanSin

Are you using any Proxy servers or anything like that? Any VPN's? Anything that cloud block/interfere with WebSocket traffic?

Frooxius avatar Oct 07 '24 22:10 Frooxius

I have Starlink for few weeks Now,

That matches up with the timeline you gave at the start of the issue:

I had Login Issue for couple of weeks

LexiBasilisk avatar Oct 07 '24 22:10 LexiBasilisk

Also would you be able to run the test next time you're having the issue? It sounds like there might be something that happens with connection for a bit and then clears up, so it might be some transient issue with the internet.

We could potentially make change to fallback to LongPolling once this happens, which might improve the behavior, but I'm still not sure what could be causing this problem.

Frooxius avatar Oct 07 '24 22:10 Frooxius

Am not sure I kinda fix it for now I Restart Starlink and been fix, but if happen again I try Again see if it real fix the issue Also I keep Close eye on my ESET Internet security as well,

CyanSin avatar Oct 07 '24 23:10 CyanSin

Hmm... From the sound of it, it's probably something with the internet connection itself and not Resonite.

We could look into making things more robust, but we'd need more data on what might be causing this.

Frooxius avatar Oct 08 '24 19:10 Frooxius

May be similar to what's happening with https://github.com/Yellow-Dog-Man/Resonite-Issues/issues/2725 - symptoms are similar enough & both parties are on Starlink.

bredo228 avatar Oct 27 '24 10:10 bredo228

Just walked a friend through the very same issue (Resonite and worlds loading fine, but login and joining sessions not working). Starlink via IPv6 doesn't work with api.resonite.com, for whatever reason. Switched the connection to IPv4 and everything is working fine now.

Ink-25 avatar Jan 08 '25 05:01 Ink-25

@CyanSin - are you aware if your connection is utilizing ipv6? ProbablePrime has recently started work towards improving ipv6 support in Resonite. https://github.com/Yellow-Dog-Man/Resonite-Issues/issues/143#issuecomment-2568693127

If @Ink-25's suggestion ends up working for you- this could probably be closed out in favour of the linked issue.

LexiBasilisk avatar Jan 09 '25 23:01 LexiBasilisk