Some of the orders are converting into recurring order

[shunmugakumaran]

Hi

Customer invoice gets raised early due to stored credentials/tokenization which is considered as recurring order. we don't want create a invoice from worldpay. As We have a system that will generate a invoice by third party ERP from their side. But some of the respective user placing the order which is converting into recurring order due to stored credentials/tokenization as the user stored the card details when placing order

Once done all the future order will be consider as recurring order magento will send an authorization request if successful follow-up capture requests are triggered. After successful capturing/invoicing, recurring orders are fulfilled.

This is the reason we suspecting for the issue.

Above is the default behaviour from worldpay module.. finally worldpay is capturing the order & creating the invoice. because of this order modification is happening that is not necessary

Can we turn off the stored credentials/tokenization from magneto (currently enabled in production) and still customers can save their CC?

Can we turn off this cron job worldpay_recurring_transactions in magento if this not required?

Can we have any workaround for this ? like patch to avoid this

We have also raised a support ticket with worldpay & currently reviewed by

Donovan Loftin Client Success Manager Global Enterprise North America