APMs(Sofort,Bancontact/MisterCash,AliPay) - “There are no payment methods available at this time. Please contact the merchant.”

[obsergiu]

Hello,

We are currently facing critical issues with the Alternative Payment Methods (APMs) in the Worldpay module of our system. After discussions with our Worldpay account manager, we have identified a common error message affecting multiple payment methods:

Error Message: "There are no payment methods available at this time. Please contact the merchant."

The affected payment methods include:

Sofort Payment Method:

• Suggested Solution: We recommend adding parameters for "country=DE" and "preferredPaymentMethod=SOFORT-SSL" by default to ensure proper functionality.

Bancontact/MisterCash Payment Method:

• Geographic Restriction: This payment method is only available in Belgium.
• Suggested Solution: Urgent modifications are needed to append the Redirect URL with "&countryCode=BE" when Bancontact/MisterCash is selected for Belgium. Additionally, the module should allow us to send the country code "DE" when it is chosen for Germany in the XML request.

AliPay:

• Suggested Solution: We emphasize the necessity of including the parameter "&country=CN&preferredPaymentMethod=ALIPAY-SSL" in the XML request to specify the country code and ensure AliPay's functionality.

We kindly request your prompt attention to these issues as they are affecting our payment processing capabilities.

Thank you