worklenz Failed to validate credetials

After following the docker installation video on windows (i also tried on Debian 12 and Ubuntu 22.04) Anytime you go to the sign up page, put in a variety of different passwords, it always says it cant validate the credentials

Aug 18 '25 18:08 mrkalodis

If you log into the worklenz_db, check the postgres database, you will find that the worklenz_db is empty. no tables no functions, nothing is there.

Aug 28 '25 05:08 v-dale

The same over here... also, I get errors when I start Docker Compose... and the buckets container crashes... don't know if it's related

Aug 30 '25 17:08 Itay1787

Is anyone looking into this? Kinda hard to test out this software if it can't be used.

Sep 13 '25 15:09 marcbritten

Notes:

DB container starts up and does all the things (create, insert etc). Connecting and looking at it with psql shows tables are in place.
The failure to validate is instantaneous.
worklenz_backend container log shows this when sign up is clicked

Blocked origin: http://appserver.lan:5000 production

GET /csrf-token 500 0.710 ms - 60

Blocked origin: http://appserver.lan:5000 production

OPTIONS /secure/signup/check 500 0.488 ms - 60

So it appears to be that the local DNS name isn't liked - checked out via pure IP and it works. worklenz-backend/.env has the details that needs to be updated.

This is where decent setup instructions would help.

Sep 14 '25 16:09 marcbritten