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Request for Official Social Media Account Approval Process for ko.wordpress.org (Including Instagram Handle Issue)

Open Jiwoon-Kim opened this issue 7 months ago • 6 comments

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Hello WordPress Marketing Team,

I am a contributor to the Korean WordPress community (ko.wordpress.org), and I would like to formally request approval to open official social media accounts for our locale on Instagram, Threads, Mastodon, and Bluesky.

Until now, the Korean Rosetta site has been primarily operated by the Polyglots (translation) team, with community marketing and content distribution roles effectively vacant. To address this and promote the growth of our local community, we would like to establish proper communication channels and collaborate with the official marketing team moving forward.

Our proposed responsibilities include:

  • Announcing Rosetta site updates, local events, release notes, and blog content.
  • Translating and distributing posts from wordpress.org/news.
  • Promoting official WordPress Meetup events in Korea.
  • Inviting new contributors and expanding the Korean WordPress community.
  • Cooperating with the global WordPress Marketing Team.

However, I must admit that I made a personal mistake.
After losing administrative access to https://x.com/kowordpressorg, I felt an urgent need to secure the handle and acted independently, believing I could report it afterwards.

I attempted to reserve the Instagram handle @kowordpressorg, but unfortunately, it was permanently disabled by Meta’s impersonation policy.
It seems that Meta (Facebook/Instagram/Threads) requires official brand owner authorization when creating accounts with official brand, corporate, or open-source project names, and without such authorization, the account is automatically and permanently disabled by AI-based brand impersonation detection.

Now, I realize that this should have been properly coordinated through the official WordPress Foundation approval process before creating the account.

I sincerely apologize for taking unilateral action without prior approval.
If social media account operation approval is not granted, I fully understand that the account’s deactivation would not be an issue — but if possible, it would be ideal to recover the current situation and obtain official approval for these accounts.

Could you kindly advise on the proper procedure for registering official locale-specific social media accounts for WordPress.org Rosetta sites?
And if possible, I would greatly appreciate any assistance in restoring the @kowordpressorg Instagram handle or officially registering it for our locale.

Thank you very much for your kind attention and support.

Best regards,
Jiwoon Kim / https://wordpress.slack.com/team/U086FMB6X98 https://profiles.wordpress.org/kimjiwoon/ ko.wordpress.org contributor

Jiwoon-Kim avatar May 02 '25 16:05 Jiwoon-Kim

@eidolonnight Should we move this to Discussions? It seems like a topic that might be better handled there.

Jiwoon-Kim avatar May 14 '25 15:05 Jiwoon-Kim

There are likely lots of local communities who will want similar social accounts. This should be standardized and managed similarly to WordCamps. Protecting its longevity and the WordPress brand. Thoughts?

4thhubbard avatar May 15 '25 15:05 4thhubbard

Thanks for all the context @Jiwoon-Kim .

Based on the proposed responsibilities, it looks like many overlap with those of WordCamps and WordPress meetups. Meetup groups and WordCamps are already established as the touchpoint for local WordPress communities, and many already have social accounts. My recommendation is to collaborate with these local groups to deliver localized messaging through those accounts. Maybe establish a group list on X or other platforms. This would be a great way to keep these accounts active, and be a fun excuse to work together.

eidolonnight avatar May 15 '25 16:05 eidolonnight

@eidolonnight Thanks for your suggestion. To clarify the current situation in Korea:

The official Seoul Meetup community technically exists but usually gathers fewer than 10 participants. In Busan, there’s no community at all — only one or two experimental events were attempted under the Seoul Meetup’s name.

At this point, it’s practically impossible to distribute official announcements, release notes, or community updates through local Meetup or WordCamp groups.

As a result:

  • Official Rosetta updates remain isolated on the site without an effective promotion channel.
  • Local users are unaware of important news from the Rosetta site.
  • New contributors don’t know where to join.
  • And there’s no unified, public-facing voice representing WordPress.org in Korea.

📌 Proposal In situations like this — where no active Meetup or WordCamp groups exist — I’d like to propose establishing official locale-specific social media accounts managed directly by the Polyglots or Rosetta team, under clear approval and operational policy, and with supervision from the global Marketing team.

This would help:

  • Broadcast official Rosetta site news and core release notes.
  • Invite new contributors.
  • Build a trustworthy, brand-aligned public presence.
  • Prevent misuse or confusion from inactive or unofficial accounts.

Additionally, in Korea, platforms like Instagram, Facebook, and Threads are far more popular than X.com. My intention was to use Threads in particular to localize and distribute official WordPress news for Korean users. Threads also enables cross-posting to the Fediverse, which could be a great way to extend official messaging to decentralized social platforms.

Another key advantage of having an official social account would be the ability to connect it with Jetpack Social. By configuring this, we wouldn’t need to manually promote each post published on ko.wordpress.org/news — it could automatically distribute content to the official locale-specific social accounts. This automation would significantly improve the visibility of Rosetta updates and help maintain a consistent communication channel without extra workload for the team.

Would love to hear your thoughts. Thanks always for your support and guidance.

Jiwoon-Kim avatar May 15 '25 16:05 Jiwoon-Kim

At this point, it’s practically impossible to distribute official announcements, release notes, or community updates through local Meetup or WordCamp groups.

Official announcements are made through WordPress.org/news (which offers email notifications as well), the official social accounts (Threads included), and the WordPress dashboard news widget. Local meetups and events help form personal local connections, but aren't a replacement for these.

The official Seoul Meetup community technically exists but usually gathers fewer than 10 participants. In Busan, there’s no community at all — only one or two experimental events were attempted under the Seoul Meetup’s name.

This is why utilizing their social accounts to deliver highly relevant and localized content would possibly be helpful. Perhaps that content could build their audiences.

In situations like this — where no active Meetup or WordCamp groups exist — I’d like to propose establishing official locale-specific social media accounts managed directly by the Polyglots or Rosetta team, under clear approval and operational policy, and with supervision from the global Marketing team.

I don't want to rule it out for the future, but at this time, we're not adding accounts and processes to address this. In the past, various scattered social accounts for the WordPress project have made it challenging to maintain our social presence and diluted our audience.

My intention was to use Threads in particular to localize and distribute official WordPress news for Korean users. Threads also enables cross-posting to the Fediverse, which could be a great way to extend official messaging to decentralized social platforms.

You're still welcome to do this using a non-"WordPress" username. In fact, I'd love to see WordPress content re-shared or commented with translations in many languages. Executing this way addresses the respective audiences while also building engagement on the official accounts.

Another key advantage of having an official social account would be the ability to connect it with Jetpack Social.

We've had issues with this particular module on WordPress.org so it is currently disabled.

eidolonnight avatar May 15 '25 17:05 eidolonnight

@eidolonnight Thank you for clarifying the current policy — I completely understand the reasoning behind it.

At the moment, I’ve been translating official posts from WordPress.org/news and sharing them through a non-official pilot site for Korean users. (Example post) https://kowporg.wordpress.com/2025/06/01/announcing-the-formation-of-the-wordpress-ai-team/

Since there’s practically no active WordPress Korea Meetup or WordCamp community, there’s very little way for local users to receive official updates in Korean. As you suggested, I’ll continue by operating a non-“WordPress” social account and share translations of official content while encouraging engagement with the global accounts.

I hope to revisit the idea of an official locale-specific channel and Jetpack Social integration in the future, when it aligns better with the project’s policies.
Appreciate your time and support!

Jiwoon-Kim avatar May 31 '25 16:05 Jiwoon-Kim