Usability review of the WordPress Mobile App

[Greennc]

This ticket is a space to document the usability of the WordPress Mobile App.

[smokejumper123]

In attempting to check documentation and workflow on the WP iOS app, I ran into a number of usability issues:

1. Based on this prompt I expect to be able to create a new site in this app.

2. I am offered two options to add a site to the app.

3. When clicking on create a new site, very odd to be x-promoted to another app. (Normally as I user I would abandon at this point. I was expecting to be able to create a site. I was not able to. And now am expected to download another 3rd party app).

4. I download the JetPack app and create a basic travel blog site (bhon.travel.blog).

5. Once I close out the preview of the new site, I'm taken to JetPack's site admin menu. At this point, I see no reason to return to WP app.

6. I return to the WP app and the screen I viewed previously about adding a site.

7. Upon clicking on a self-hosted site, which is what I believed I just created, and adding my site URL bhon.travel.blog, I received the following error messages. The two below are from two different attempts to access my site created on JetPack app via the WP app.

8. At this point, there appears to be no way back to the happy path. If left to my own devices I would have abandoned my attempt to use the WP app, either when it suggested I download a 3rd party app or once I was not able to add my site in order to manage it with the app.