Develop communications materials for Contributor Mentorship Pilot Program

[sereedmedia]

The Marketing team can help the Community Mentorship program develop strong communication materials for the program and its participants throughout all stages of the cohort.

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Starting framework:

#Communication Flows

• program admin(s) <-> participants
• mentor <-> mentee
• mentor <-> mentors
• mentee <-> mentees
• cohort-wide

#Communication channels Slack channel(s) Email GitHub CRM BuddyPress

**Questions **

• What is format for mentor/mentee engagement? Provided or personal channels? Recorded or no? (any potential liability issues to flag here if not recorded?)

#Communication timeline These points each need template text.

Mentees

• [x] Accepted to cohort

• [x] Wait-listed to cohort

• [x] Audit cohort (apply again)

• [ ] Mentee expectations

• [ ] Introduce to mentor/schedule meeting

Mentors

• [ ] Mentor expectations
• [ ] Introduction to mentee

Community

• [ ] Make post announcing first cohort (mentors/mentees)
• [ ] Press release announcing first cohort (mentors/mentees)
• [ ] Landing page for next cohort (ideally with a dedicated mailing list)
• [ ] Post(s) introducing participants (perhaps in mentor/mentee groups)
• [ ] Make post closing out cohort
• [ ] Make post with end-of-cohort survey results
• [ ] Press release with survey highlights

#Program followup

Participant survey

• [ ] mentor
• [x] mentee
• [ ] auditing/cohort
• [ ] participating teams

Other Topics

Vetting process (social media vetting?)

Badges (teams?)

• [ ] Mentors
• [ ] Mentees

Note: Re potential cohort Slack channels, there is a related Slack channel naming and permission conversation happening in #meta

[harishankerr]

Thanks for this comprehensive checklist, @sereedmedia! I have prepared the following templates that we can try and use:

• Accepted to cohort email
• Rejected from cohort email

Please review the same, happy to offer any changes or edits as required.

[Lennair19]

Thanks for this comprehensive checklist, @sereedmedia! I have prepared the following templates that we can try and use:

• Accepted to cohort email
• Rejected from cohort email

Please review the same, happy to offer any changes or edits as required.

Both are great!

[harishankerr]

@sereedmedia I have more documents prepared as per this guide:

• Showrunning Document (master document which covers a gist of our entire process, along with a tentative schedule)
• Mentor Script/Playbook (for mentors mentoring individual contributors)
• Make/Team Rep Handbook (for our Make/Team Representatives supporting onboarding of team members)
• Facilitator Playbook (for all other group members who will be answering questions/supporting/facilitating the program)
• Contributor Mentorship Task List Template (for our mentees to keep track of their tasks)
• Draft content for a mentee email - Courtesy: Tobi

[jennimckinnon]

Here's the Google Doc links I started:

• Draft: Mentee Questionaire
• Draft: Mentorship Email Templates

Edited to rename the links to denote that the docs include pre and post-mentorship content. Although, a pre-mentorship email template isn't needed this time around (as determined in a Slack conversation) as all the mentees are already in Slack for this cohort.

[jennimckinnon]

The pre-mentorship quiz is done and I'll be posting it in Slack for mentees to fill it out on July 12, 2023. Thank you so much @sereedmedia and @harishankerr for editing the questions!

[naokomc]

Shared my comments in the Draft: Mentee Questionaire doc 👍

[naokomc]

I also prepared a list of questions for mentors:

• On a scale of 1 to 10, how would you rate your relationship with your mentee? / 1-10 scale
• Were there any challenges or barriers you faced in mentoring your mentee? If so, how did you address them? How do you think the mentees benefited most from this mentorship program? (e.g., answering questions, regular check-ins, having peers) / Open text
• What additional resources or support would have made your mentoring experience more effective? / Open text
• How can we improve the program in the future? / Open text

I would love some feedback! @jennimckinnon @sereedmedia @harishankerr Let's aim to send the mentee/mentor survey by Thursday (Aug 10) this week, so we can engage people before they leave/mute the Slack channel.

[nalininsbs]

I really like the questions @naokomc . It is important to have mentors' feedback too. Could the first question have the words 'mentoring relationship' which will help with translation and understanding too?

On the second bullet point, perhaps another example, understanding more about contributing.

Another question may be: What follow-up or signposting do you think mentees would find useful?

Thank you.

[jennimckinnon]

@harishankerr @naokomc Thanks for your patience! Here's the link to the finished post-cohort mentee questionnaire: https://forms.gle/DYUTmE2NwaKJL4d37

It's ready to be shared and I added the same WordPress.org email to the access list.

[naokomc]

Email sent to all mentees!

For future reference, here's the text:

Subject: [Post-Cohort Survey] WordPress Contributor Mentorship Program

Body: Hello there!

It has been a few months since the pilot mentorship program concluded. I hope you are doing well.

As the Contributor Working Group prepares for the next cohort, we would greatly appreciate it if you could spare a moment to complete our post-cohort survey:

https://forms.gle/DYUTmE2NwaKJL4d37

Your feedback will be valuable for future contributors to the WordPress open-source project. Looking forward to hearing from you!

Best regards, The WordPress Contributor Working Group [email protected]

Thank you so much @jennimckinnon for creating the survey 🙏 And @nalininsbs for your feedback.