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[HelpHub] Oops! It seems that the email you used has opted out of subscriptions

Open flexseth opened this issue 1 year ago • 1 comments

Issue Description

I'm subscribed to blogs that post to WordPress via the WP.com subscription service, however, I get the following error when trying to subscribe to make.wordpress.org/docs email updates

Screenshot 2024-03-19 at 10 22 43 PM

URL of the Page with the Issue

Make WordPress > Docs Team home page

Section of Page with the issue

Right sidebar, top

Why is this a problem?

Can't subscribe to email updates on make.wordpress.com/docs, but it appears I can subscribe to other WordPress.com powered websites for email updates

Suggested Fix

Is this an outdated form? When I check the box to pause email subscriptions, I'm still able to try to subscribe to WP Tavern Screenshot 2024-03-19 at 10 55 20 PM

  • [ ] Improve instructions on how to un-pause email updates, or
  • [ ] Update subscription form on make.wordpress.org/docs page

I don't recall changing this setting, but it was changed in my admin. The page is located in the WordPress.com email notification settings page

Screenshot 2024-03-19 at 10 50 24 PM

flexseth avatar Mar 20 '24 03:03 flexseth

Heads up @WordPress/docs-issues-coordinators, we have a new issue open. Time to use 'em labels.

github-actions[bot] avatar Mar 20 '24 03:03 github-actions[bot]