Application Error
Crashes happening quite frequently in side-by-side text or files.
Log Name: Application
Source: Application Error
Date: 8/18/2025 8:13:14 AM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
Description:
Faulting application name: WinMergeU.exe, version: 2.16.50.0, time stamp: 0x68862e21
Faulting module name: WinMergeU.exe, version: 2.16.50.0, time stamp: 0x68862e21
Exception code: 0xc0000005
Fault offset: 0x0000000000308fb6
Faulting process id: 0x6E60
Faulting application start time: 0x1DC1038F3694ED0
Faulting application path: C:\Program Files\WinMerge\WinMergeU.exe
Faulting module path: C:\Program Files\WinMerge\WinMergeU.exe
Report Id: d31cbe9a-2818-4948-ab7f-d6b90b4c90d3
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-08-18T12:13:14.8417730Z" />
<EventRecordID>86621</EventRecordID>
<Correlation />
<Execution ProcessID="27044" ThreadID="11112" />
<Channel>Application</Channel>
<Security UserID="S-1-5-21-4135120589-4267696990-1841939198-1792" />
</System>
<EventData>
<Data Name="AppName">WinMergeU.exe</Data>
<Data Name="AppVersion">2.16.50.0</Data>
<Data Name="AppTimeStamp">68862e21</Data>
<Data Name="ModuleName">WinMergeU.exe</Data>
<Data Name="ModuleVersion">2.16.50.0</Data>
<Data Name="ModuleTimeStamp">68862e21</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">0000000000308fb6</Data>
<Data Name="ProcessId">0x6e60</Data>
<Data Name="ProcessCreationTime">0x1dc1038f3694ed0</Data>
<Data Name="AppPath">C:\Program Files\WinMerge\WinMergeU.exe</Data>
<Data Name="ModulePath">C:\Program Files\WinMerge\WinMergeU.exe</Data>
<Data Name="IntegratorReportId">d31cbe9a-2818-4948-ab7f-d6b90b4c90d3</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>
Machine
Processor 13th Gen Intel(R) Core(TM) i9-13900 (2.00 GHz) Installed RAM 32.0 GB (31.7 GB usable) System type 64-bit operating system, x64-based processor
Thank you for reporting this issue.
The crash information shows an access violation (0xc0000005) in WinMergeU.exe,
but unfortunately the event log alone does not give us enough details to identify the root cause.
Could you please provide more information?
- What kind of files are being compared when the crash happens? (text, source code, binary, large files, etc.)
- Does the crash always occur with certain files, or randomly?
- Could you share a minimal set of files that can reproduce the crash?
- If possible, please enable crash dumps and attach the
.dmpfile so we can analyze the stack trace.
This will help us investigate and fix the issue.