WilliamWDTK
WilliamWDTK
A user has recently written to us at WDTK asking about a track email they'd received, where the search engine had matched (part of) the followed search query "pr" to...
In outgoing messages, the prominence reason appears before the grey sender bar, whereas in outgoing messages, it appears after. I think it would be good if it stood out a...
Subject to standard cautions relating to use of generic email addresses
Alavateli already does a good job of prompting users to follow up their requests, and to keep their state updated in the system. It might be good, in jurisdictions where...
I'd imagine it might be impractical from a resource perspective, but it would improve usability. I'd not what to remove ZIP files entirely. (This following a user being unable to...
Disable "similar requests"-sidebar on problematic requests, including for the requester where they are `requester_only`. Reduced prominence requests are problematic, not sure apart from that. Could also hide on requests to...
When there are multiple (possibly only the case when out-of-country + an announcement?), it looks a bit confusing, so I think some sort of border might be good, or alternating...
When I'm classifying, that really what I want to be reading, and it would help skip the classification message at the top, which only really needs to be seen if...
To prevent users submitting something which has no context. It might not always be a problem, but I think it's good to encourage more details.
On WDTK, we have recently had at least two instances where users have replied to a track (therefore to the support inbox), but addressing their reply to the user whose...