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User Channel of Newer Users not Showing Videos?

Open JSY-Ben opened this issue 1 year ago • 9 comments

Hi Daniel :) Thank you as usual for the great software.

I don't know if this is a bug or a setting I'm missing, but I've noticed some User's channels have all the tabs at the top and a list of all their videos, and some users (mainly newer users) don't have anything on their channel, even if their videos are public.

Not Working Channel Example:

Screenshot 2024-02-15 at 9 26 18 PM

Working Channel Example:

Screenshot 2024-02-15 at 9 35 15 PM

Do you know if there is an obvious reason this might be happening?

Many thanks!

JSY-Ben avatar Feb 15 '24 21:02 JSY-Ben

It is because you have uploads turned off for that user. Go to there account in your 'users' panel and you will see you have their uploads turned off. Turn them on.

para2022 avatar Feb 16 '24 07:02 para2022

It is because you have uploads turned off for that user. Go to there account in your 'users' panel and you will see you have their uploads turned off. Turn them on.

Thanks for that reply :) That fixed it when I did it for a specific user. Any way I can do it for all users easily and new users by default? The users can already upload videos when their accounts are created, even if that setting is off.

JSY-Ben avatar Feb 16 '24 12:02 JSY-Ben

It is in your 'site configuration' | Authenticated users can upload videos | Turn it on

para2022 avatar Feb 16 '24 12:02 para2022

Screenshot 2024-02-16 at 12 12 47 PM

This is set to on. The only thing I think it might be is that all my users are LDAP users. Whenever they log on a new user is created and given verified email status, but maybe they are not given upload rights by default?

JSY-Ben avatar Feb 16 '24 12:02 JSY-Ben

Screenshot 2024-02-16 at 12 12 47 PM This is set to on. The only thing I think it might be is that all my users are LDAP users. Whenever they log on a new user is created and given verified email status, but maybe they are not given upload rights by default?

Yes that will be your problem then

para2022 avatar Feb 16 '24 12:02 para2022

For anyone else who has this issue. I was able to manually change all existing users by just doing this SQL Query on the mySQL Database:

UPDATE hightube.users SET canUpload = 1 LIMIT 1000;

Obviously replacing 'hightube' with your database name. I had to put the limit to avoid being hit with a safe mode error.

Now all existing user's channel appears correctly.

Though it would be nice to know if there is a fix for all new LDAP Users?

JSY-Ben avatar Feb 16 '24 12:02 JSY-Ben

Hi, yes, the user will only see this if the user can upload.

not sure how a user can have videos without uploads rights

DanielnetoDotCom avatar Feb 16 '24 14:02 DanielnetoDotCom

Hi, yes, the user will only see this if the user can upload.

not sure how a user can have videos without uploads rights

could it possibly be to do with the LDAP User Plugin? All of our users log in initially with LDAP. It creates an account for them automatically with Email Verified status, but not upload rights? Though it does seem to let them upload anyway, but just doesn't show them their videos on their channel.

JSY-Ben avatar Feb 16 '24 15:02 JSY-Ben

Hi

To let them upload you need to give permission in the users manager

DanielnetoDotCom avatar Feb 16 '24 15:02 DanielnetoDotCom