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Your Streamer Answer an error!

Open webdsf opened this issue 3 years ago • 16 comments

The problem again, I can't connect my storage to the streamer. Screenshot_10

webdsf avatar Jan 04 '22 09:01 webdsf

Check the Apache logs on your storage server

DanielnetoDotCom avatar Jan 04 '22 10:01 DanielnetoDotCom

I just notice

are you using the YPTStorage or CDN storage?

where are you seeing the error?

please screenshot

DanielnetoDotCom avatar Jan 04 '22 10:01 DanielnetoDotCom

are you using the YPTStorage or CDN storage? This screenshot is from a streamer.


storage server log error Screenshot_11 Streamer server log Screenshot_12 Screenshot_13 Screenshot_14

webdsf avatar Jan 04 '22 10:01 webdsf

Can you please double check if your CDN storage is disabled?

DanielnetoDotCom avatar Jan 04 '22 11:01 DanielnetoDotCom

User# 3474 Screenshot_16

webdsf avatar Jan 04 '22 12:01 webdsf

If you will use the YPT storage, make sure you uncheck this

image

you cannot have 2 different types of storage enable

but again, please screenshot where are you seeing the error and check your storage server apache log. (NOT streamer log)

and you must check the log at the same time the error happen

DanielnetoDotCom avatar Jan 04 '22 13:01 DanielnetoDotCom

damn, it all broke. Some of them flew to non-existent storage and now links to playlists on theirs do not work, and nothing can be played. Just as I did not send anything to the storage and does not send, I photographed the errors, exactly when I transferred the files. Yes, my checkbox is disabled Screenshot_17 Screenshot_18

webdsf avatar Jan 05 '22 12:01 webdsf

I am really confused what is the problem and what you have changed and done

FYI, you cannot move storage like that, just disabling plugins

once you decide on your storage type, do not change it anymore.

please be clear about what storage you are using, disable all other types of storage (and do not enable anymore)

I am not sure if the video that is not playing, where is the file hosted (CDN storage or YPT Storage)

currently, I am so confused so I assume you are too. the easiest solution is to start uploading all over again to a single storage or hire me to TRY to fix it

DanielnetoDotCom avatar Jan 05 '22 12:01 DanielnetoDotCom

Damn, what a pity yomayo. Everything that was converted went here, and everything cannot be reproduced. You will have to connect via FTP, download and upload these playlists to another location, you will also have to connect and upload to the repository via FTP. I don’t know if it will work later, it’s a pity the big part is like that, it seems to be, but it doesn’t work.

webdsf avatar Jan 05 '22 12:01 webdsf

basically, that is what needs to be done, but I do not know where your files are hosted.

Was I correct? did you have 2 different types of storage enabled?

DanielnetoDotCom avatar Jan 05 '22 12:01 DanielnetoDotCom

I don't have a tick initially. But both cdn and storage are included. The files are located on the local storage, in the folder, but I cannot open them because they have moved to non-existent storage.

webdsf avatar Jan 05 '22 12:01 webdsf

but did you have both storage enabled?

DanielnetoDotCom avatar Jan 05 '22 12:01 DanielnetoDotCom

Prior to reinstallation, two were up and running. Screenshot_20 Screenshot_19

webdsf avatar Jan 05 '22 12:01 webdsf

but the enable_storage property was checked?

DanielnetoDotCom avatar Jan 05 '22 12:01 DanielnetoDotCom

It was initially turned off, I turned it on for a second, and then I saw what you wrote to turn it off, quickly turned it off. Some remained locally, but not playable on the streamer, and some simply disappeared.

webdsf avatar Jan 05 '22 12:01 webdsf

I am not sure...

you may use the FTP to connect to the CDN storage,

use the same credentials on the plugin parameters menu

you will be able to see if your files are there, if they are there you can replace the files locally.

after that, you will need to set the videos table sites_id = null

DanielnetoDotCom avatar Jan 05 '22 13:01 DanielnetoDotCom