[Bug Report] crashes when downloading attachment

[noorix1]

This happens each time I try to download a PDF or XLS attachment sent on whats. The app instantly closes and crashes

WALC Installation Type: AppImage / Snap

App is installed using SNAP

System Information (please complete the following information):

• OS/Distro: Ubuntu 20.10, GNOME 3.38.1

[daffamumtaz2361]

Can you always reproduce this? Does it happen with other pdf or xls file?

[noorix1]

It happens with any attachment. Including images.

Regards Murtaza

On Tue, 9 Feb 2021, 12:53 am Daffa Mumtaz, [email protected] wrote:

Can you always reproduce this? Does it happen with other pdf or xls file?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/cstayyab/WALC/issues/110#issuecomment-775165991, or unsubscribe https://github.com/notifications/unsubscribe-auth/APCMEZXBOPR644UZ4BR56VLS57UHFANCNFSM4XDZKRTQ .

[daffamumtaz2361]

Can you try launching WALC from command line and see what it outputs when crashing?

[noorix1]

Hi

Didn't get any output on command line, except for what I saw when it launched

when it crashed.

noorix@EliteDesk:~$ walc

(walc:61714): GdkPixbuf-WARNING **: 18:21:11.360: Cannot open pixbuf loader module file '/home/noorix/snap/walc/common/.cache/gdk-pixbuf-loaders.cache': No such file or directory

This likely means that your installation is broken. Try running the command gdk-pixbuf-query-loaders > /home/noorix/snap/walc/common/.cache/gdk-pixbuf-loaders.cache to make things work again for the time being.

(walc:61714): Gtk-WARNING **: 18:21:11.362: Theme parsing error: gtk.css:1566:23: 'font-feature-settings' is not a valid property name

(walc:61714): Gtk-WARNING **: 18:21:11.365: Theme parsing error: gtk.css:3616:25: 'font-feature-settings' is not a valid property name

(walc:61714): Gtk-WARNING **: 18:21:11.366: Theme parsing error: gtk.css:4078:23: 'font-feature-settings' is not a valid property name SNAP env is defined, updater is disabled noorix@EliteDesk:~$ noorix@EliteDesk:~$

On Fri, Feb 12, 2021 at 4:50 PM Daffa Mumtaz [email protected] wrote:

Can you try launching WALC from command line and see what it outputs when crashing?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/cstayyab/WALC/issues/110#issuecomment-777990818, or unsubscribe https://github.com/notifications/unsubscribe-auth/APCMEZUIKBW5VOYLJDHQVE3S6S6TDANCNFSM4XDZKRTQ .

[daffamumtaz2361]

This is possibly caused by your gtk theme or icon. Try using the default theme like adwaita and default icon, then start WALC again from command line.

[cstayyab]

@noorix1 Please upgrade to newest version (0.2.1) then do the following:

1. go to Snap Store
2. search WALC
3. Open WALC Page
4. Click Permissions
5. Enable all permissions
6. Restart WALC
7. Try Downloading the attachment again

Tell me if it works?