ibeam
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Voyz
Timeout Error in version 0.5.9
Describe the bug I tried sending a request to my virtual machine to test if it's working and got a timeout error.
To Reproduce Steps to reproduce the behavior:
- Start IBeam with
docker run -v /home/ubuntu/inputs:/srv/inputs --env-file env.list -p 5000:5000 voyz/ibeamI think IBeam is working because I getGateway running and authenticated - send a test request like the one in the documentation.
- timeout error.
Expected behavior A response from my virtual machine.
Environment IBeam version: 0.5.9 Docker image or standalone: Docker image Python version (standalone users only): OS: Canonical Ubuntu 24.04.2 LTS (GNU/Linux 6.8.0-1028-oracle x86_64) on my oracle cloud virtual machine and Microsoft Windows 11 Pro on my local PC
Additional context logs:
Welcome to Ubuntu 24.04.2 LTS (GNU/Linux 6.8.0-1028-oracle x86_64)
* Documentation: https://help.ubuntu.com
* Management: https://landscape.canonical.com
* Support: https://ubuntu.com/pro
System information as of Mon Sep 29 18:15:14 UTC 2025
System load: 0.0 Processes: 123
Usage of /: 9.0% of 44.07GB Users logged in: 0
Memory usage: 29% IPv4 address for ens3: 10.0.0.60
Swap usage: 0%
Expanded Security Maintenance for Applications is not enabled.
65 updates can be applied immediately.
42 of these updates are standard security updates.
To see these additional updates run: apt list --upgradable
Enable ESM Apps to receive additional future security updates.
See https://ubuntu.com/esm or run: sudo pro status
Last login: Mon Sep 29 18:15:16 2025 from 92.238.52.89
ubuntu@MoneyBox:~$ sudo bash
root@MoneyBox:/home/ubuntu# docker run -v /home/ubuntu/inputs:/srv/inputs --e nv-file env.list -p 5000:5000
docker: 'docker run' requires at least 1 argument
Usage: docker run [OPTIONS] IMAGE [COMMAND] [ARG...]
See 'docker run --help' for more information
root@MoneyBox:/home/ubuntu# docker run -v /home/ubuntu/inputs:/srv/inputs --e nv-file env.list -p 5000:5000 voyz/ibeam
2025-09-29 18:18:36,800|I| ############ Starting IBeam version 0.5.9 ######## ####
2025-09-29 18:18:36,804|I| Custom conf.yaml found and will be used by the Gat eway
2025-09-29 18:18:36,812|I| Secrets source: env
2025-09-29 18:18:36,819|I| Health server started at port=5001
2025-09-29 18:18:36,819|I| Configuration:
{'INPUTS_DIR': '/srv/inputs/', 'OUTPUTS_DIR': '/srv/outputs', 'GATEWAY_DIR': '/srv/clientportal.gw', 'CHROME_DRIVER_PATH': '/usr/bin/chromedriver', 'GATEW AY_STARTUP': 20, 'GATEWAY_PROCESS_MATCH': 'ibgroup.web.core.clientportal.gw.G atewayStart', 'MAINTENANCE_INTERVAL': 60, 'SPAWN_NEW_PROCESSES': False, 'LOG_ LEVEL': 'INFO', 'LOG_TO_FILE': True, 'LOG_FORMAT': '%(asctime)s|%(levelname)- .1s| %(message)s', 'REQUEST_RETRIES': 2, 'REQUEST_TIMEOUT': 15, 'RESTART_FAIL ED_SESSIONS': True, 'RESTART_WAIT': 15, 'REAUTHENTICATE_WAIT': 15, 'HEALTH_SE RVER_PORT': 5001, 'SECRETS_SOURCE': 'env', 'GCP_SECRETS_URL': None, 'START_AC TIVE': True, 'GATEWAY_BASE_URL': 'https://localhost:5000', 'ROUTE_AUTH': '/ss o/Login?forwardTo=22&RL=1&ip2loc=on', 'ROUTE_VALIDATE': '/v1/portal/sso/valid ate', 'ROUTE_REAUTHENTICATE': '/v1/portal/iserver/reauthenticate?force=true', 'ROUTE_INITIALISE': '/v1/api/iserver/auth/ssodh/init', 'ROUTE_AUTH_STATUS': '/v1/api/iserver/auth/status', 'ROUTE_TICKLE': '/v1/api/tickle', 'ROUTE_LOGOU T': '/v1/api/logout', 'USER_NAME_EL': None, 'PASSWORD_EL': 'NAME@@password', 'SUBMIT_EL': 'CSS_SELECTOR@@.btn.btn-lg.btn-primary', 'ERROR_EL': None, 'SUCC ESS_EL_TEXT': 'TAG_NAME@@Client login succeeds', 'LIVE_PAPER_TOGGLE_EL': 'FOR @@label[for=toggle1]', 'USE_PAPER_ACCOUNT': False, 'OAUTH_TIMEOUT': 15, 'PAGE _LOAD_TIMEOUT': 15, 'ERROR_SCREENSHOTS': False, 'MAX_FAILED_AUTH': 5, 'MIN_PR ESUBMIT_BUFFER': 5, 'MAX_PRESUBMIT_BUFFER': 30, 'MAX_IMMEDIATE_ATTEMPTS': 10, 'IBKEY_PROMO_EL_CLASS': 'CLASS_NAME@@ibkey-promo-skip', 'AUTHENTICATION_STRA TEGY': 'B', 'MAX_STATUS_CHECK_RETRIES': 120, 'MAX_REAUTHENTICATE_RETRIES': 3, 'UI_SCALING': 1.0, 'TWO_FA_EL_ID': 'ID@@twofactbase', 'TWO_FA_NOTIFICATION_E L': 'CLASS_NAME@@login-step-notification', 'TWO_FA_INPUT_EL_ID': 'ID@@xyz-fie ld-bronze-response', 'TWO_FA_HANDLER': None, 'STRICT_TWO_FA_CODE': True, 'TWO _FA_SELECT_EL_ID': 'ID@@xyz-field-bronze-response', 'TWO_FA_SELECT_TARGET': ' IB Key', 'CUSTOM_TWO_FA_HANDLER': 'custom_two_fa_handler.CustomTwoFaHandler'}
2025-09-29 18:18:36,819|I| Gateway not found, starting new one...
2025-09-29 18:18:36,820|I| Note that the Gateway log below may display "Open https://localhost:[PORT] to login" - ignore this command.
2025-09-29 18:18:36,856|I| Starting Gateway as Linux process with params: ['b ash', 'bin/run.sh', 'root/conf.yaml']
running
runtime path : root:dist/ibgroup.web.core.iblink.router.clientportal.gw.jar: build/lib/runtime/*
config file : root/conf.yaml
2025-09-29 18:18:36,966|I| Gateway started with pids: [10]
2025-09-29 18:18:36,970|I| Cannot ping Gateway. Retrying for another 20 secon ds
2025-09-29 18:18:37,972|I| Cannot ping Gateway. Retrying for another 19 secon ds
2025-09-29 18:18:38,975|I| Cannot ping Gateway. Retrying for another 18 secon ds
2025-09-29 18:18:39,979|I| Cannot ping Gateway. Retrying for another 17 secon ds
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by io.netty.util.internal.ReflectionUtil ( file:/srv/clientportal.gw/build/lib/runtime/netty-common-4.1.15.Final.jar) to constructor java.nio.DirectByteBuffer(long,int)
WARNING: Please consider reporting this to the maintainers of io.netty.util.i nternal.ReflectionUtil
WARNING: Use --illegal-access=warn to enable warnings of further illegal refl ective access operations
WARNING: All illegal access operations will be denied in a future release
2025-09-29 18:18:40,983|I| Cannot ping Gateway. Retrying for another 16 secon ds
2025-09-29 18:18:42,060|I| Cannot ping Gateway. Retrying for another 15 secon ds
-> mount demo on /demo
2025-09-29 18:18:43,062|I| Cannot ping Gateway. Retrying for another 14 secon ds
Java Version: 11.0.24
****************************************************
version: a27ed42161ad96c53e715ca5c5e3e3fa4cff5262 Mon, 24 Apr 2023 15:41:53 - 0400
****************************************************
This is the Client Portal Gateway
for any issues, please contact [email protected]
and include a copy of your logs
****************************************************
https://www.interactivebrokers.com/api/doc.html
****************************************************
Open https://localhost:5000 to login
App demo is available after you login under: https://localhost:5000/demo#/
2025-09-29 18:18:46,565|I| Gateway connection established
2025-09-29 18:18:46,864|I| NO SESSION Status(running=True, session=False, con nected=False, authenticated=False, competing=False, collision=False, session_ id=None, server_name=None, server_version=None, expires=None)
2025-09-29 18:18:46,864|I| Authentication strategy: "B"
2025-09-29 18:18:46,865|I| No active sessions, logging in...
2025-09-29 18:18:46,866|I| Loading auth webpage at https://localhost:5000/sso /Login?forwardTo=22&RL=1&ip2loc=on
2025-09-29 18:19:11,062|I| Gateway auth webpage loaded
2025-09-29 18:19:11,062|I| Login attempt number 1
2025-09-29 18:19:20,264|I| Submitting the form
2025-09-29 18:19:22,369|I| Switching to paper mode and reattempting to submit the form
2025-09-29 18:19:28,876|I| Webpage displayed "Client login succeeds"
2025-09-29 18:19:29,881|I| Cleaning up the resources. Display: <pyvirtualdisp lay.display.Display object at 0x718a4a57f1d0> | Driver: <selenium.webdriver.c hrome.webdriver.WebDriver (session="2c0b19c50ac5d8ee8ee5e1949899a943")>
2025-09-29 18:19:30,475|I| Logging in succeeded
2025-09-29 18:19:31,922|I| Repeating status check attempts another 119 times
2025-09-29 18:19:36,039|I| AUTHENTICATED Status(running=True, session=True, c onnected=True, authenticated=True, competing=False, collision=False, session_ id='6d2308c8c8f66158791e49f7fd11dc01', server_name=None, server_version=None, expires=591445)
2025-09-29 18:19:36,324|I| Gateway running and authenticated, session id: 6d2 308c8c8f66158791e49f7fd11dc01, server name: None
2025-09-29 18:19:36,358|I| Starting maintenance with interval 60 seconds
2025-09-29 18:20:36,358|I| Maintenance
2025-09-29 18:20:36,511|I| Gateway running and authenticated, session id: 6d2 308c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:21:36,358|I| Maintenance
2025-09-29 18:21:36,483|I| Gateway running and authenticated, session id: 6d2 308c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:22:36,358|I| Maintenance
2025-09-29 18:22:36,469|I| Gateway running and authenticated, session id: 6d2 308c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:23:36,358|I| Maintenance
2025-09-29 18:23:36,420|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:24:36,358|I| Maintenance
2025-09-29 18:24:36,446|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:25:36,358|I| Maintenance
2025-09-29 18:25:36,497|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:26:36,358|I| Maintenance
2025-09-29 18:26:36,418|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:27:36,358|I| Maintenance
2025-09-29 18:27:36,653|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:28:36,358|I| Maintenance
2025-09-29 18:28:36,416|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:29:36,358|I| Maintenance
2025-09-29 18:29:36,432|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:30:36,358|I| Maintenance
2025-09-29 18:30:36,646|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:31:36,358|I| Maintenance
2025-09-29 18:31:36,432|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:32:36,358|I| Maintenance
2025-09-29 18:32:36,518|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:33:36,358|I| Maintenance
2025-09-29 18:33:36,428|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:34:36,358|I| Maintenance
2025-09-29 18:34:36,498|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:35:36,358|I| Maintenance
2025-09-29 18:35:36,424|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:36:36,358|I| Maintenance
2025-09-29 18:36:36,416|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:37:36,358|I| Maintenance
2025-09-29 18:37:36,415|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:38:36,358|I| Maintenance
2025-09-29 18:38:36,627|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:39:36,358|I| Maintenance
2025-09-29 18:39:36,578|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:40:36,358|I| Maintenance
2025-09-29 18:40:36,418|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:41:36,358|I| Maintenance
2025-09-29 18:41:36,671|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:42:36,358|I| Maintenance
2025-09-29 18:42:36,613|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:43:36,358|I| Maintenance
2025-09-29 18:43:36,620|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:44:36,358|I| Maintenance
2025-09-29 18:44:36,437|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:45:36,358|I| Maintenance
2025-09-29 18:45:36,624|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:46:36,358|I| Maintenance
2025-09-29 18:46:36,540|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:47:36,358|I| Maintenance
2025-09-29 18:47:36,624|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:48:36,358|I| Maintenance
2025-09-29 18:48:36,414|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:49:36,358|I| Maintenance
2025-09-29 18:49:36,645|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:50:36,358|I| Maintenance
2025-09-29 18:50:36,412|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:51:36,358|I| Maintenance
2025-09-29 18:51:36,431|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:52:36,358|I| Maintenance
2025-09-29 18:52:36,439|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:53:36,358|I| Maintenance
2025-09-29 18:53:36,410|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:54:36,358|I| Maintenance
2025-09-29 18:54:36,416|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:55:36,358|I| Maintenance
2025-09-29 18:55:36,461|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:56:36,358|I| Maintenance
2025-09-29 18:56:36,419|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:57:36,358|I| Maintenance
2025-09-29 18:57:36,413|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:58:36,358|I| Maintenance
2025-09-29 18:58:36,821|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 18:59:36,358|I| Maintenance
2025-09-29 18:59:36,440|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:00:36,358|I| Maintenance
2025-09-29 19:00:36,631|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:01:36,358|I| Maintenance
2025-09-29 19:01:36,458|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:02:36,358|I| Maintenance
2025-09-29 19:02:36,635|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:03:36,358|I| Maintenance
2025-09-29 19:03:36,416|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:04:36,358|I| Maintenance
2025-09-29 19:04:36,423|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:05:36,358|I| Maintenance
2025-09-29 19:05:36,429|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:06:36,358|I| Maintenance
2025-09-29 19:06:36,414|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:07:36,358|I| Maintenance
2025-09-29 19:07:36,619|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:08:36,358|I| Maintenance
2025-09-29 19:08:36,735|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:09:36,358|I| Maintenance
2025-09-29 19:09:36,418|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:10:36,358|I| Maintenance
2025-09-29 19:10:36,626|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:11:36,358|I| Maintenance
2025-09-29 19:11:36,412|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:12:36,358|I| Maintenance
2025-09-29 19:12:36,644|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:13:36,358|I| Maintenance
2025-09-29 19:13:36,416|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:14:36,358|I| Maintenance
2025-09-29 19:14:36,418|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:15:36,358|I| Maintenance
2025-09-29 19:15:36,414|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:16:36,358|I| Maintenance
2025-09-29 19:16:36,437|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:17:36,358|I| Maintenance
2025-09-29 19:17:36,424|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:18:36,358|I| Maintenance
2025-09-29 19:18:36,927|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:19:36,358|I| Maintenance
2025-09-29 19:19:36,416|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:20:36,358|I| Maintenance
2025-09-29 19:20:36,557|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:21:36,358|I| Maintenance
2025-09-29 19:21:36,622|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:22:36,358|I| Maintenance
2025-09-29 19:22:36,416|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:23:36,358|I| Maintenance
2025-09-29 19:23:36,433|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:24:36,358|I| Maintenance
2025-09-29 19:24:36,449|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:25:36,358|I| Maintenance
2025-09-29 19:25:36,413|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:26:36,358|I| Maintenance
2025-09-29 19:26:36,409|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:27:36,358|I| Maintenance
2025-09-29 19:27:36,424|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:28:36,358|I| Maintenance
2025-09-29 19:28:36,656|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:29:36,358|I| Maintenance
2025-09-29 19:29:36,822|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:30:36,358|I| Maintenance
2025-09-29 19:30:36,410|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:31:36,358|I| Maintenance
2025-09-29 19:31:36,447|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:32:36,358|I| Maintenance
2025-09-29 19:32:36,410|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:33:36,358|I| Maintenance
2025-09-29 19:33:36,420|I| Gateway running and authenticated, session id: 6d2308 c8c8f66158791e49f7fd11dc01, server name: JifZ08092
2025-09-29 19:34:36,358|I| Maintenance
2025-09-29 19:34:36,448|I| Gateway running and authenticated, session id: 6d2308c8c8f66158791e49f7fd11dc01, server name: JifZ08092
root@MoneyBox:/home/ubuntu#
hey @noa358 thanks for the detailed issue report. Indeed, according to the logs you've shared it seems that IBeam is working fine.
You need to investigate why your client cannot communicate with the Gateway - possibly due to some firewall rules or incorrect routing. But this does not seem to be an issue with IBeam itself.
hey @Voyz, thanks for the swift response!
I've allowed port 5000 for tcp on my pc and on the virtual machine, and I've double-checked the ip address I'm connecting to. These are all ok so I am stumped. Do you have any pointers, please?
Sorry, there could be a number of reasons for a timeout error - I wouldn't have any concrete advice other than to try breaking it down to first principles and verify the connectivity from as close up from the gateway as possible (first from within the container, then from the VM, then from host). Good luck 👍