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Validation result is False when IBeam attempted to extend the SSO token

Open Sairav opened this issue 2 years ago • 1 comments

Describe the bug Connection with Gateway keeps breaking ->

2023-11-05 06:08:07,798|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:08:34,359|I| Maintenance
2023-11-05 06:08:35,217|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:09:34,359|I| Maintenance
2023-11-05 06:09:35,211|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:09:37,498|W| Validation result is False when IBeam attempted to extend the SSO token. This could indicate token authentication issues.

To Reproduce Steps to reproduce the behavior:

  1. Run the Ibeam container ->

docker run --env-file env.list --env IBEAM_PAGE_LOAD_TIMEOUT=30 --env IBEAM_AUTHENTICATION_STRATEGY=B -p 5000:5000 voyz/ibeam

  1. Observe the logs mentioning " Validation result is False when IBeam attempted to extend the SSO token. This could indicate token authentication issues."

Expected behavior Gateway running and authenticated

Environment IBeam version: Docker image or standalone: voyz/ibeam:latest (v0.5.0) Python version (standalone users only): OS: WINDOWS

Additional context I am able to login to the Client Portal from website directly. I am ensuring before starting container , that I am logged out of the website client portal.

More Logs =>


Java Version: 11.0.20
****************************************************
version: a27ed42161ad96c53e715ca5c5e3e3fa4cff5262 Mon, 24 Apr 2023 15:41:53 -0400
****************************************************
This is the Client Portal Gateway
for any issues, please contact [email protected]
and include a copy of your logs
****************************************************
https://www.interactivebrokers.com/api/doc.html
****************************************************
Open https://localhost:5000 to login
App demo is available after you login under: https://localhost:5000/demo#/
2023-11-05 06:07:39,191|I| Gateway connection established
2023-11-05 06:07:40,917|I| Attempt number 2
2023-11-05 06:07:42,708|I| Max request retries reached after 2 attempts. Consider increasing the retries by setting IBEAM_REQUEST_RETRIES environment variable
2023-11-05 06:07:42,708|I| NO SESSION Status(running=True, session=False, connected=False, authenticated=False, competing=False, collision=False, session_id=None, server_name=None, server_version=None, expires=None)
2023-11-05 06:07:42,708|I| Authentication strategy: "B"
2023-11-05 06:07:42,708|I| No active sessions, logging in...
2023-11-05 06:07:42,708|I| Loading auth webpage at https://localhost:5000/sso/Login?forwardTo=22&RL=1&ip2loc=on
2023-11-05 06:07:56,198|I| Gateway auth webpage loaded
2023-11-05 06:07:56,198|I| Login attempt number 1
2023-11-05 06:08:01,541|I| Submitting the form
2023-11-05 06:08:05,787|I| Webpage displayed "Client login succeeds"
2023-11-05 06:08:06,787|I| Cleaning up the resources. Display: <pyvirtualdisplay.display.Display object at 0x7f0efd9e1f10> | Driver: <selenium.webdriver.chrome.webdriver.WebDriver (session="dc6f5538bedc38706c3ac071d2b17a77")>
2023-11-05 06:08:06,855|I| Logging in succeeded
2023-11-05 06:08:07,798|I| AUTHENTICATED Status(running=True, session=True, connected=True, authenticated=True, competing=False, collision=False, session_id='0bb73cc1000b743e34fb5bd9bd65abcc', server_name='JifH11119', server_version='Build 10.25.0i, Oct 27, 2023 12:12:00 PM', expires=599020)
2023-11-05 06:08:07,798|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:08:34,359|I| Maintenance
2023-11-05 06:08:35,217|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:09:34,359|I| Maintenance
2023-11-05 06:09:35,211|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:09:37,498|W| Validation result is False when IBeam attempted to extend the SSO token. This could indicate token authentication issues.
2023-11-05 06:10:34,359|I| Maintenance
2023-11-05 06:10:35,224|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:11:34,359|I| Maintenance
2023-11-05 06:11:35,224|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:12:34,359|I| Maintenance
2023-11-05 06:12:35,204|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:13:34,358|I| Maintenance
2023-11-05 06:13:35,200|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:13:37,686|W| Validation result is False when IBeam attempted to extend the SSO token. This could indicate token authentication issues.
2023-11-05 06:14:34,358|I| Maintenance
2023-11-05 06:14:35,214|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:14:36,325|W| Validation result is False when IBeam attempted to extend the SSO token. This could indicate token authentication issues.
2023-11-05 06:15:34,358|I| Maintenance
2023-11-05 06:15:35,320|I| Gateway running and authenticated, session id: 0bb73cc1000b743e34fb5bd9bd65abcc, server name: JifH11119
2023-11-05 06:16:34,358|I| Maintenance
2023-11-05 06:16:36,524|I| Attempt number 2
2023-11-05 06:16:38,683|I| Max request retries reached after 2 attempts. Consider increasing the retries by setting IBEAM_REQUEST_RETRIES environment variable
2023-11-05 06:16:38,683|I| NO SESSION Status(running=True, session=False, connected=False, authenticated=False, competing=False, collision=False, session_id=None, server_name=None, server_version=None, expires=None)
2023-11-05 06:16:38,683|I| Authentication strategy: "B"
2023-11-05 06:16:38,683|I| No active sessions, logging in...
2023-11-05 06:16:38,684|I| Loading auth webpage at https://localhost:5000/sso/Login?forwardTo=22&RL=1&ip2loc=on
2023-11-05 06:16:52,050|I| Gateway auth webpage loaded
2023-11-05 06:16:52,050|I| Login attempt number 1
2023-11-05 06:16:57,366|I| Submitting the form
2023-11-05 06:17:02,014|I| Webpage displayed "Client login succeeds"
2023-11-05 06:17:03,014|I| Cleaning up the resources. Display: <pyvirtualdisplay.display.Display object at 0x7f0efc0840d0> | Driver: <selenium.webdriver.chrome.webdriver.WebDriver (session="2607d9c18768de0a1dd8b8e2c8b374c9")>
2023-11-05 06:17:03,073|I| Logging in succeeded
2023-11-05 06:17:04,561|I| NO SESSION Status(running=True, session=False, connected=False, authenticated=False, competing=False, collision=False, session_id=None, server_name=None, server_version=None, expires=None)
2023-11-05 06:17:04,561|E| Repeatedly reauthenticating failed 3 times. Killing the Gateway and restarting the authentication process.
2023-11-05 06:17:34,358|I| Maintenance
2023-11-05 06:17:34,359|I| Gateway not found, starting new one...
2023-11-05 06:17:34,359|I| Note that the Gateway log below may display "Open https://localhost:[PORT] to login" - ignore this command.
2023-11-05 06:17:34,359|I| Starting Gateway as Linux process with params: ['bash', 'bin/run.sh', 'root/conf.yaml']
running
 runtime path : root:dist/ibgroup.web.core.iblink.router.clientportal.gw.jar:build/lib/runtime/*
 config file  : root/conf.yaml
2023-11-05 06:17:34,363|I| Gateway started with pids: [1019]
2023-11-05 06:17:34,364|I| Cannot ping Gateway. Retrying for another 20 seconds
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by io.netty.util.internal.ReflectionUtil (file:/srv/clientportal.gw/build/lib/runtime/netty-common-4.1.15.Final.jar) to constructor java.nio.DirectByteBuffer(long,int)
WARNING: Please consider reporting this to the maintainers of io.netty.util.internal.ReflectionUtil
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
 -> mount demo on /demo
Java Version: 11.0.20
****************************************************
version: a27ed42161ad96c53e715ca5c5e3e3fa4cff5262 Mon, 24 Apr 2023 15:41:53 -0400
****************************************************
This is the Client Portal Gateway
for any issues, please contact [email protected]
and include a copy of your logs
****************************************************
https://www.interactivebrokers.com/api/doc.html
****************************************************
Open https://localhost:5000 to login
App demo is available after you login under: https://localhost:5000/demo#/
2023-11-05 06:17:38,683|I| Gateway connection established
2023-11-05 06:17:40,306|I| Attempt number 2
2023-11-05 06:17:41,962|I| Max request retries reached after 2 attempts. Consider increasing the retries by setting IBEAM_REQUEST_RETRIES environment variable
2023-11-05 06:17:41,962|I| NO SESSION Status(running=True, session=False, connected=False, authenticated=False, competing=False, collision=False, session_id=None, server_name=None, server_version=None, expires=None)
2023-11-05 06:17:41,962|I| Authentication strategy: "B"
2023-11-05 06:17:41,962|I| No active sessions, logging in...
2023-11-05 06:17:41,962|I| Loading auth webpage at https://localhost:5000/sso/Login?forwardTo=22&RL=1&ip2loc=on
2023-11-05 06:18:01,087|I| Gateway auth webpage loaded
2023-11-05 06:18:01,087|I| Login attempt number 1
2023-11-05 06:18:06,422|I| Submitting the form
2023-11-05 06:18:21,613|E| Timeout reached when waiting for authentication. The website seems to not be loaded correctly. Consider increasing IBEAM_PAGE_LOAD_TIMEOUT.
Website URL: https://localhost:5000/sso/Login?forwardTo=22&RL=1&ip2loc=on

Exception:
  File "/usr/local/lib/python3.11/threading.py", line 995, in _bootstrap
    self._bootstrap_inner()
  File "/usr/local/lib/python3.11/threading.py", line 1038, in _bootstrap_inner
    self.run()
  File "/usr/local/lib/python3.11/threading.py", line 975, in run
    self._target(*self._args, **self._kwargs)
  File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 83, in _worker
    work_item.run()
  File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/opt/venv/lib/python3.11/site-packages/apscheduler/executors/base.py", line 125, in run_job
    retval = job.func(*job.args, **job.kwargs)
  File "/srv/ibeam/src/gateway_client.py", line 84, in _maintenance
    success, shutdown, status = self.start_and_authenticate(request_retries=self.request_retries)
  File "/srv/ibeam/src/gateway_client.py", line 53, in start_and_authenticate
    success, shutdown, status = self.strategy_handler.try_authenticating(request_retries=request_retries)
  File "/srv/ibeam/src/handlers/strategy_handler.py", line 85, in try_authenticating
    return self._authentication_strategy_B(status, request_retries)
  File "/srv/ibeam/src/handlers/strategy_handler.py", line 140, in _authentication_strategy_B
    return self._log_in(status)
  File "/srv/ibeam/src/handlers/strategy_handler.py", line 151, in _log_in
    success, shutdown = self.login_handler.login()
  File "/srv/ibeam/src/handlers/login_handler.py", line 454, in login
    self.handle_timeout_exception(e, targets, driver, website_version, self.route_auth, self.base_url, self.outputs_dir)
  File "/srv/ibeam/src/handlers/login_handler.py", line 435, in login
    self.attempt(targets, wait_and_identify_trigger, driver)
  File "/srv/ibeam/src/handlers/login_handler.py", line 359, in attempt
    trigger, target = self.step_login(targets, wait_and_identify_trigger, driver, self.secrets_handler.account, self.secrets_handler.password, self.secrets_handler.key, self.presubmit_buffer)
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/srv/ibeam/src/handlers/login_handler.py", line 180, in step_login
    trigger, target = wait_and_identify_trigger(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/srv/ibeam/src/handlers/login_handler.py", line 67, in _wait_and_identify_trigger
    trigger = WebDriverWait(driver, timeout).until(any_of(*expected_conditions))
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/opt/venv/lib/python3.11/site-packages/selenium/webdriver/support/wait.py", line 95, in until
    raise TimeoutException(message, screen, stacktrace)

  <class 'selenium.common.exceptions.TimeoutException'> Message:

2023-11-05 06:18:21,614|I| Cleaning up the resources. Display: <pyvirtualdisplay.display.Display object at 0x7f0efda2e810> | Driver: <selenium.webdriver.chrome.webdriver.WebDriver (session="c5e6e12dbf1e0b96cbd33014329261d5")>
2023-11-05 06:18:21,697|I| Logging in failed

Suggest a Fix Not sure about the fix , could this be related to an issue at the IBKR ?

Sairav avatar Nov 05 '23 06:11 Sairav

Hey @Sairav thanks for a detailed report and sorry to hear you're running into these issues.

It seems like this is some connectivity issue with/within IBKR. This may be related to #152.

Next time it happens could you try intentionally logging into your Client Portal with the same credentials in order to force a competing session and see if that helps the issue?

Voyz avatar Nov 05 '23 16:11 Voyz

I'm going to close this issue due to inactivity. Thanks for your contribution and please feel free to request a reopen if you'd like to continue the discussion 👍

Voyz avatar Mar 18 '24 05:03 Voyz