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verified publisher icon Vedeneb

Stop working for smarttags device since app's update

Open mattnemoz opened this issue 1 year ago • 3 comments

Hello, Since app's update, there is a new tab for "devices" and "things". Smarttags 2 went in "things" tab. Since that update, I can't find my smarttags in HA. Thank you for this addon ! 🥇

mattnemoz avatar Jul 22 '24 15:07 mattnemoz

Hi, have you tried removing and readding the integration? It's indeed an issue, that devices disappear after a few days or weeks. I don't think it's related to the new app design, because this integration get's it's data from the smartthings find website which did not change recently.

Vedeneb avatar Jul 27 '24 06:07 Vedeneb

Hi,

There is an update to smartthings APP, after updating, I can't re install the "Smartthings find" HA integration.

Tried to add it using a tablet where I haven't updated the smartthings app, and it worked

cokeman0 avatar Jul 27 '24 06:07 cokeman0

I don't understand. This integration has nothing to do with the smartthings app.

Also, it doesn't make a difference on which device you setup the integration in HA.

Can you please be a bit more specific?

Vedeneb avatar Jul 27 '24 06:07 Vedeneb