Van Pham

Closing this as we resolved the issue of missing DLLs as of 0.4.7. Other issues with similar error code 3221225781, please follow up here: https://github.com/janhq/jan/issues/2165 (Missing NVIDIA driver when using...

Tested and looking good on Jan 0.4.7-304 ✅

@hieu-jan to add this to the guideline

Tested on Windows and MacOS, the issue is happening on Windows, - Downloading only one model at a time (any model), but the popup is showing 2 downloading models, Testing...

Thank you for highlighting this, we will consider your request. cc: @imtuyethan On the other hand, atm there is a temporary workaround solution where you can install (as usual) and...

hi @FaintShadow, @dwiehoff can you try again on latest build? We made a few changes recently regarding the Jan data folder: https://github.com/janhq/jan/issues/2326 Please let us know if the issue persists...

hi @FaintShadow, can you give us your app.log?

hi @FaintShadow, - The CUDA error issue is similar to this: https://github.com/janhq/jan/issues/2707. Please follow up over there. - As for the Move Jan data folder issue related to Model folder,...

thank @FaintShadow, we will apply that in this task https://github.com/janhq/jan/issues/2023, stay tuned🙏 Please follow up with the CUDA issue in the #2707 :pray:

hi @doubleplusplus, Could you please give us the conversation? That would be really helpful in our investigation. To prevent sharing any personal / sensitive details, you can create a new...