Van Pham

Please help us by providing the app.log for troubleshooting: https://jan.ai/troubleshooting/how-to-get-error-logs/

hi, we will investigate this issue as an OOM case, thank you. > Hi @Van-QA What's the cause of this?

Please help us by providing the app.log for troubleshooting: https://jan.ai/troubleshooting/how-to-get-error-logs/ Note that there have been multiple entry points that could cause the undefined popup so far: - Corrupted model -...

Thank you for resolving the issue.

@errorman-awful Can you give us your curl? along with your app.log?

hi @Zrs-0523, can you try this? https://github.com/janhq/jan/pull/1562

hi @LeGitHubDeTai, sorry for the inconvenience. The issue may be related to this https://github.com/janhq/nitro/issues/391. which we are still working on it.

if there is an issue with your download, you can try downloading the model manually and importing https://jan.ai/guides/using-models/import-manually/ That is an easier approach, and there is no need to use...

hi @LeGitHubDeTai, we resolved the issue, and I tested both UI and the curl with Stream = false ✅ Jan v0.4.5-215 Feel free to reopen this if the issue persists.

Assigning to Hieu to provide the link to the Jan guideline on how to use the HTTP Proxy (whenever the document is available), just in case users need it.