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Unable to launch Steam client

Open amiller7023 opened this issue 1 year ago • 7 comments

Your system information

  • Steam client version (build number): 1718904662

  • Distribution: Arch

  • Opted into Steam client beta?: No

  • Have you checked for system updates?: Yes

  • Steam Logs: steam-logs.tar.gz

  • GPU: Nvidia 1080Ti with driver 550.90.07

Please describe your issue in as much detail as possible:

After updating my Steam client to the latest I can no longer launch steam. I get an error message popup with the following text

steamwebhelper, a critical Steam component, is not responding. The Steam UI will not be usable. Click here for more information.

I also get the following terminal output including the creation of a dump file

CAppInfoCacheReadFromDiskThread took 0 milliseconds to initialize Steam Runtime Launch Service: starting steam-runtime-launcher-service Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 47111 bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam src/steamUI/steamuisharedjscontroller.cpp (619) : Failed creating offscreen shared JS context src/steamUI/steamuisharedjscontroller.cpp (619) : Failed creating offscreen shared JS context 06/21 23:19:35 Init: Installing breakpad exception handler for appid(steam)/version(1718904662)/tid(46682) assert_20240621231935_28.dmp[47510]: Uploading dump (out-of-process) /tmp/dumps/assert_20240621231935_28.dmp assert_20240621231935_28.dmp[47510]: Finished uploading minidump (out-of-process): success = yes assert_20240621231935_28.dmp[47510]: response: CrashID=bp-d2bcef8e-0a8f-41f4-a57f-16b722240621 assert_20240621231935_28.dmp[47510]: file ''/tmp/dumps/assert_20240621231935_28.dmp'', upload yes: ''CrashID=bp-d2bcef8e-0a8f-41f4-a57f-16b722240621'' [2024-06-21 23:21:10] Background update loop checking for update. . . [2024-06-21 23:21:10] Checking for available updates... [2024-06-21 23:21:10] Downloading manifest: https://cdn.steamstatic.com/client/steam_client_ubuntu12?t=1806882580 [2024-06-21 23:21:10] Manifest download: send request [2024-06-21 23:21:11] Manifest download: waiting for download to finish [2024-06-21 23:21:11] Manifest download: finished [2024-06-21 23:21:11] Download skipped by HTTP 304 Not Modified [2024-06-21 23:21:11] Nothing to do

Looking through the logs in webhelper-linux.txt I find a lot of error messages having to do with Internal Vulkan errors that seem to be the culprit for the crash. I was originally getting a window that would pop up in the background with an error message:

Something went wrong while displaying this content. Refresh Error Reference: Shared SteamUI_8982050_b181c0f3f441a1e Cannot read properties of undefined ( reading 'GetPlayer')

But this went away when attempting to follow a thread that suggested running the following commands to fix the webhelper issue.

steam --reset steam -clearbeta

Since resetting steam I have attempted an uninstall and reinstall of steam, Attempted using the flatpak version which produced the same errors and verified that there aren't any symlinks on ~/.config that I saw mentioned in #10560

Steps for reproducing this issue:

  1. Attempt to launch the steam client

amiller7023 avatar Jun 22 '24 06:06 amiller7023

I am having the same problems and I had to deal with it by restarting the steam client multiple times in order to make it work.

alphaomega325 avatar Jun 22 '24 19:06 alphaomega325

Same here on openSUSE Tumbleweed. Restart the client one time, solve, but every first time I launch the client on my machine, I get this message.

toalex77 avatar Jun 24 '24 10:06 toalex77

I also can reproduce this issue on Linux Mint 21.3 but issue disappears after a restart.

MadProbe avatar Jun 26 '24 14:06 MadProbe

I think I'm having this issue as well but it looks like this is a common symptom for many issues. I've actually been having this issue for quite a while. I think it started around April? I used to start the client multiple times to get around it but that's not working anymore so I started looking for a fix. The only change I made between being able to use the multiple restart work around and now is adding a monitor.

I've taken similar steps to @amiller7023 as well as many more that I've found scattered around the internet for the last couple days. I kind of lost track...

In webhelper-linux.txt is repeating this stuff while steam is attempting to launch 
[0627/191501.565587:INFO:crash_reporting.cc(262)] Crash reporting enabled for process: gpu-process
[0627/191501.578170:ERROR:angle_platform_impl.cc(43)] Display.cpp:1021 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1404.
ERR: Display.cpp:1021 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1404.
[0627/191501.578339:ERROR:gl_display.cc(508)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1404.
[0627/191501.578403:ERROR:gl_display.cc(932)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[0627/191501.578454:ERROR:gl_ozone_egl.cc(23)] GLDisplayEGL::Initialize failed.
[0627/191501.580023:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[0627/191502.564357:WARNING:bus.cc(644)] Bus::SendWithReplyAndBlock took 1001ms to process message: type=method_call, path=/org/freedesktop/DBus, interface=org.freedesktop.DBus, member=StartServiceByName
[0627/191502.564440:ERROR:object_proxy.cc(623)] Failed to call method: org.freedesktop.DBus.StartServiceByName: object_path= /org/freedesktop/DBus: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

I'll keep poking around. I'd be glad to share more logs if it helps.

blaze157 avatar Jun 28 '24 02:06 blaze157

I reverted to the Feb 10th version of the stem client and it started right up.

steam -forcesteamupdate -forcepackagedownload -overridepackageurl https://web.archive.org/web/20240210115543if_/http://media.steampowered.com/client -exitsteam

Also according to literal-0x4e I guess you need to "create a file named steam.cfg in the steam directory with these lines inside the file (this will prevent steam from updating itself)"

BootStrapperInhibitAll=Enable BootStrapperForceSelfUpdate=False

I don't really know. I just ran the command with the version I wanted and then ran steam. I got it from here. #9851

blaze157 avatar Jun 28 '24 03:06 blaze157

reset and clearbeta is works in my manjaro thx

wufe8 avatar Jun 28 '24 07:06 wufe8

I'm having the same issue as @blaze157, same webhelper-linux.txt logs and everything. Based on my shell history I started getting this steamwebhelper error around April 17, 2024. Sometimes Steam will still open eventually if I keep restarting the client but it seems completely random if it works or not. I'm using the old version for now and it works nicely

40110 avatar Jun 30 '24 21:06 40110

totally getting this on 3 machines here running Gentoo

tsukasa1234567 avatar Jul 04 '24 05:07 tsukasa1234567

I am having the exact same error as @blaze157 reported:

Version: 1.0.0.79 (installed via snap) OS: Ubuntu 24.04 Graphic Card: Nvidia RTX 4080 Driver: 535

kcchu avatar Jul 07 '24 04:07 kcchu

Replying to https://github.com/ValveSoftware/steam-for-linux/issues/11006#issuecomment-2196024433

Thanks, this has worked for me with Steam Flatpak, while the other options --reset and -clearbeta did not work.

This problem occured after removing old NVIDIA flatpak driver packages. It could also be a coincidence. I used 550.90.07 kernel modules for some time now.

Edit: The problem seems to be related to a recent Steam update. There is also an issue in the flathub repo now.

hrtkpf avatar Jul 11 '24 15:07 hrtkpf

I just started to have the same issue, steam --reset -clearbeta worked for me.

provokateurin avatar Jul 11 '24 17:07 provokateurin

steam -forcesteamupdate -forcepackagedownload -overridepackageurl https://web.archive.org/web/20240210115543if_/http://media.steampowered.com/client -exitsteam

This worked for me. The Steam client has been bugged.

usur-per avatar Jul 16 '24 23:07 usur-per

After running steam --reset and steam -clearbeta the client starts up, but the problem returns after a reboot.

Operating System: Arch Linux KDE Plasma Version: 6.1.2 KDE Frameworks Version: 6.4.0 Qt Version: 6.7.2 Kernel Version: 6.9.9-arch1-1.1 (64-bit) Graphics Platform: Wayland Processors: 24 × AMD Ryzen 9 3900X 12-Core Processor Memory: 31.3 GiB of RAM Graphics Processor: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2

NVIDIA Driver Version: 555.58.02 (DKMS)

Both my / and ~/.steam are using Btrfs. Could that be related?

Edit: I tried it on a different machine (also Arch Linux, KDE Plasma and NVIDIA GTX 970) and it's not affected. Maybe it's related to a package.

Fell avatar Jul 18 '24 18:07 Fell

Ubuntu linux Linux lobanovs 6.8.0-41-generic #41-Ubuntu SMP PREEMPT_DYNAMIC Fri Aug 2 20:41:06 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

Faced the same problem After running steam --reset and steam -clearbeta steam start to work, I did not reboot yet

dulobanov avatar Aug 29 '24 16:08 dulobanov

Same issue, using Garuda Linux Sway, tried on xorg icewm, same issue...

I reverted to the Feb 10th version of the stem client and it started right up.

It worked for me, nothing else didn't.

I also tested the

20240318213116 
CAppInfoCacheReadFromDiskThread took 58 milliseconds to initialize
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 36731
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (546) : Failed creating offscreen shared JS context
09/15 21:20:31 Init: Installing breakpad exception handler for appid(steam)/version(1709846872)/tid(36614)
assert_20240915212032_30.dmp[37037]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240915212032_30.dmp
/usr/share/themes/Matcha-dark-sea/gtk-2.0/main.rc:1113: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Matcha-dark-sea/gtk-2.0/apps.rc:91: error: unexpected identifier 'direction', expected character '}'
assert_20240915212032_30.dmp[37037]: Finished uploading minidump (out-of-process): success = yes
assert_20240915212032_30.dmp[37037]: response: CrashID=bp-dcd0261f-97d0-4165-821d-b68652240915
assert_20240915212032_30.dmp[37037]: file ''/tmp/dumps/assert_20240915212032_30.dmp'', upload yes: ''CrashID=bp-dcd0261f-97d0-4165-821d-b68652240915''
BRefreshApplicationsInLibrary 1: 0ms
src/common/html/chrome_ipc_client.cpp (1113) : Failed to connect to master html process, created shared memory (spawn time 60.03)
src/common/html/chrome_ipc_client.cpp (1113) : Failed to connect to master html process, created shared memory (spawn time 60.03)
09/15 21:20:58 Init: Installing breakpad exception handler for appid(steam)/version(1709846872)/tid(36614)
assert_20240915212058_36.dmp[37098]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240915212058_36.dmp
BuildCompleteAppOverviewChange: 239 apps
RegisterForAppOverview 1: 22ms
RegisterForAppOverview 2: 23ms
assert_20240915212058_36.dmp[37098]: Finished uploading minidump (out-of-process): success = yes
assert_20240915212058_36.dmp[37098]: response: CrashID=bp-13aa007c-ac47-456e-8972-765b42240915
assert_20240915212058_36.dmp[37098]: file ''/tmp/dumps/assert_20240915212058_36.dmp'', upload yes: ''CrashID=bp-13aa007c-ac47-456e-8972-765b42240915''
[2024-09-15 21:24:07] Shutdown

and

20240414011627 
CAppInfoCacheReadFromDiskThread took 56 milliseconds to initialize
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 34311
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
src/steamUI/steamuisharedjscontroller.cpp (545) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (545) : Failed creating offscreen shared JS context
09/15 20:58:50 Init: Installing breakpad exception handler for appid(steam)/version(1714854927)/tid(34158)
assert_20240915205850_30.dmp[34442]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240915205850_30.dmp
/usr/share/themes/Matcha-dark-sea/gtk-2.0/main.rc:1113: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Matcha-dark-sea/gtk-2.0/apps.rc:91: error: unexpected identifier 'direction', expected character '}'
assert_20240915205850_30.dmp[34442]: Finished uploading minidump (out-of-process): success = yes
assert_20240915205850_30.dmp[34442]: response: CrashID=bp-9b237d48-3848-45f5-8110-da6b52240915
assert_20240915205850_30.dmp[34442]: file ''/tmp/dumps/assert_20240915205850_30.dmp'', upload yes: ''CrashID=bp-9b237d48-3848-45f5-8110-da6b52240915''
BRefreshApplicationsInLibrary 1: 1ms
BuildCompleteAppOverviewChange: 239 apps
RegisterForAppOverview 1: 20ms
RegisterForAppOverview 2: 21ms
[2024-09-15 20:59:42] Shutdown

archived version, they have the error, but after a minute of waiting steam ui launches (without Cannot read properties of undefined ( reading 'GetPlayer')). I also noticed these versions didn't display profile picture next to balance (just question mark picture), but the Febrary version did.

Only the 20240210115543 version have no errors.

202402 version .local/share/Steam/logs/steamwebhelper.log 
setup.sh[39357]: Steam runtime environment up-to-date!
[0915/213943.724536:INFO:crash_reporting.cc(248)] Crash reporting enabled for process: browser
[0915/213943.762105:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 0
[0915/213943.762157:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 0
[0915/213943.762247:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1705108172
[0915/213943.762254:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1705108172
[0915/213943.762256:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public
[0915/213943.762263:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public
[0915/213943.762266:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve
[0915/213943.762271:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve
[0915/213943.762275:WARNING:crash_reporting.cc(287)] Failed to set crash key: Platform with value: Linux
[0915/213943.762279:WARNING:crash_reporting.cc(287)] Failed to set crash key: Platform with value: Linux
[0915/213943.821321:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: gpu-process
[0915/213943.951383:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
[0915/213944.040457:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 0
[0915/213944.040584:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1705108172
[0915/213944.040593:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public
[0915/213944.040600:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve
[0915/213944.040607:WARNING:crash_reporting.cc(287)] Failed to set crash key: Platform with value: Linux
[0915/213944.041679:INFO:crash_reporting.cc(248)] Crash reporting enabled for process: utility
[0915/213946.126085:WARNING:sqlite_persistent_store_backend_base.cc(184)] Cookie database is too new.
[0915/213946.179456:ERROR:backend_impl.cc(2009)] Invalid file version or magic
[0915/213946.181133:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer
Invalid browser dimensions: 0 x 0
src/webhelper/html_chrome.cpp (3439) : CefCurrentlyOn( TID_UI )
failed to create drawable
[0915/213949.921917:WARNING:sqlite_persistent_store_backend_base.cc(184)] ReportingAndNEL database is too new.
[0915/213950.403027:WARNING:xproto_util.cc(51)] X error received: serial 521, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/213950.403175:WARNING:xproto_util.cc(51)] X error received: serial 522, error_code 3 (BadWindow (invalid Window parameter)), request_code 4, minor_code 0 (X_DestroyWindow)
failed to create drawable
[0915/213951.788063:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer
[0915/213952.236493:ERROR:gl_surface_presentation_helper.cc(259)] GetVSyncParametersIfAvailable() failed for 1 times!
[0915/213953.612219:ERROR:gl_surface_presentation_helper.cc(259)] GetVSyncParametersIfAvailable() failed for 2 times!
[0915/213953.632888:ERROR:gl_surface_presentation_helper.cc(259)] GetVSyncParametersIfAvailable() failed for 3 times!
[0915/214717.870419:INFO:CONSOLE(1)] "WebSocket close: reason:", source: https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=80d647453f92372f2d55 (1)
[0915/214720.869868:WARNING:xproto_util.cc(51)] X error received: serial 4159, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.870061:WARNING:xproto_util.cc(51)] X error received: serial 4161, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.870199:WARNING:xproto_util.cc(51)] X error received: serial 4163, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.870155:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglSwapBuffers: Failed to retrieve the size of the parent window.
[0915/214720.870365:WARNING:xproto_util.cc(51)] X error received: serial 4165, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.870488:WARNING:xproto_util.cc(51)] X error received: serial 4167, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.870616:WARNING:xproto_util.cc(51)] X error received: serial 4169, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.870888:ERROR:gpu_service_impl.cc(1124)] Exiting GPU process because some drivers can't recover from errors. GPU process will restart shortly.
[0915/214720.871616:WARNING:xproto_util.cc(51)] X error received: serial 4171, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.871809:WARNING:xproto_util.cc(51)] X error received: serial 4173, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.871929:WARNING:xproto_util.cc(51)] X error received: serial 4175, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.872048:WARNING:xproto_util.cc(51)] X error received: serial 4177, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.872171:WARNING:xproto_util.cc(51)] X error received: serial 4179, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.872293:WARNING:xproto_util.cc(51)] X error received: serial 4181, error_code 3 (BadWindow (invalid Window parameter)), request_code 129, minor_code 1 (X_ShapeRectangles)
[0915/214720.872345:WARNING:xproto_util.cc(51)] X error received: serial 4183, error_code 3 (BadWindow (invalid Window parameter)), request_code 4, minor_code 0 (X_DestroyWindow)
[0915/214720.896644:WARNING:gpu_process_host.cc(1256)] The GPU process has crashed 1 time(s)
[0915/214720.899279:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: gpu-process
[0915/214720.901057:WARNING:xproto_util.cc(51)] X error received: serial 4278, error_code 3 (BadWindow (invalid Window parameter)), request_code 4, minor_code 0 (X_DestroyWindow)
[0915/214721.042424:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
[0915/214721.044550:WARNING:gpu_process_host.cc(984)] Reinitialized the GPU process after a crash. The reported initialization time was 144 ms
[0915/214721.051563:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.052716:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.053975:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.054984:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.057230:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.057876:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.058652:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.058791:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.059589:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.059709:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.061319:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.061789:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.063656:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.063801:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.064335:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.064447:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.066074:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.066195:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.066815:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.066953:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.067358:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.067549:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.069293:ERROR:gl_surface_egl.cc(741)] EGL Driver message (Error) eglCreateWindowSurface: Bad native window.
[0915/214721.069420:ERROR:gl_surface_egl.cc(1368)] eglCreateWindowSurface failed with error EGL_BAD_NATIVE_WINDOW
[0915/214721.077148:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485850
[0915/214721.085509:WARNING:xproto_util.cc(51)] X error received: serial 252, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.086552:WARNING:xproto_util.cc(51)] X error received: serial 253, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.087762:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485782
[0915/214721.091678:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485787
[0915/214721.092306:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485792
[0915/214721.093177:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485797
[0915/214721.094217:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485802
[0915/214721.096134:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485807
[0915/214721.096753:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485812
[0915/214721.100683:WARNING:ipc_message_attachment_set.cc(49)] MessageAttachmentSet destroyed with unconsumed attachments: 0/1
[0915/214721.102894:WARNING:ipc_message_attachment_set.cc(49)] MessageAttachmentSet destroyed with unconsumed attachments: 0/1
[0915/214721.103462:WARNING:ipc_message_attachment_set.cc(49)] MessageAttachmentSet destroyed with unconsumed attachments: 0/1
[0915/214721.106196:WARNING:ipc_message_attachment_set.cc(49)] MessageAttachmentSet destroyed with unconsumed attachments: 0/1
[0915/214721.106539:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485817
[0915/214721.107471:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485822
[0915/214721.108666:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485827
[0915/214721.111149:ERROR:x11_software_bitmap_presenter.cc(136)] XGetWindowAttributes failed for window 10485832
[0915/214721.112416:WARNING:xproto_util.cc(51)] X error received: serial 255, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.113249:WARNING:xproto_util.cc(51)] X error received: serial 256, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.113493:WARNING:xproto_util.cc(51)] X error received: serial 258, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.113712:WARNING:xproto_util.cc(51)] X error received: serial 259, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.113938:WARNING:ipc_message_attachment_set.cc(49)] MessageAttachmentSet destroyed with unconsumed attachments: 0/1
[0915/214721.113957:WARNING:xproto_util.cc(51)] X error received: serial 261, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.114176:WARNING:xproto_util.cc(51)] X error received: serial 262, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.114389:WARNING:xproto_util.cc(51)] X error received: serial 264, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.114558:WARNING:xproto_util.cc(51)] X error received: serial 265, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.114766:WARNING:xproto_util.cc(51)] X error received: serial 267, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.114896:WARNING:xproto_util.cc(51)] X error received: serial 268, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.115016:WARNING:xproto_util.cc(51)] X error received: serial 270, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.115140:WARNING:xproto_util.cc(51)] X error received: serial 271, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.115280:WARNING:xproto_util.cc(51)] X error received: serial 273, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.115346:WARNING:xproto_util.cc(51)] X error received: serial 274, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.115484:WARNING:xproto_util.cc(51)] X error received: serial 276, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.115661:WARNING:xproto_util.cc(51)] X error received: serial 277, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.115778:WARNING:xproto_util.cc(51)] X error received: serial 279, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.115877:WARNING:xproto_util.cc(51)] X error received: serial 280, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.115994:WARNING:xproto_util.cc(51)] X error received: serial 282, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.116058:WARNING:xproto_util.cc(51)] X error received: serial 283, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
[0915/214721.116206:WARNING:xproto_util.cc(51)] X error received: serial 285, error_code 9 (BadDrawable (invalid Pixmap or Window parameter)), request_code 55, minor_code 0 (X_CreateGC)
[0915/214721.116317:WARNING:xproto_util.cc(51)] X error received: serial 286, error_code 3 (BadWindow (invalid Window parameter)), request_code 3, minor_code 0 (X_GetWindowAttributes)
latest version .local/share/Steam/logs/steamwebhelper.log 
[0909/125503.174844:INFO:crash_reporting.cc(248)] Crash reporting enabled for process: browser
[0909/125503.212950:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 0
[0909/125503.212950:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 0
[0909/125503.213090:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1705108172
[0909/125503.213097:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1705108172
[0909/125503.213100:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public
[0909/125503.213106:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public
[0909/125503.213109:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve
[0909/125503.213114:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve
[0909/125503.213117:WARNING:crash_reporting.cc(287)] Failed to set crash key: Platform with value: Linux
[0909/125503.213121:WARNING:crash_reporting.cc(287)] Failed to set crash key: Platform with value: Linux
[0909/125503.249205:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: gpu-process
[0909/125503.399346:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
[0909/125503.543558:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 0
[0909/125503.543673:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1705108172
[0909/125503.543682:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public
[0909/125503.543689:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve
[0909/125503.543697:WARNING:crash_reporting.cc(287)] Failed to set crash key: Platform with value: Linux
[0909/125503.544622:INFO:crash_reporting.cc(248)] Crash reporting enabled for process: utility
[0909/125506.707407:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer
Invalid browser dimensions: 0 x 0
src/webhelper/html_chrome.cpp (3439) : CefCurrentlyOn( TID_UI )
failed to create drawable
[0909/125520.478946:WARNING:xproto_util.cc(51)] X error received: serial 522, error_code 3 (BadWindow (invalid Window parameter)), request_code 4, minor_code 0 (X_DestroyWindow)
[0909/125520.486009:INFO:CONSOLE(1)] "FriendsUI ReadyToRender - Clock Drift - ERROR undefined", source: https://steamloopback.host/chunk~2dcc5aaf7.js?contenthash=80d647453f92372f2d55 (1)
[0909/125520.516190:ERROR:gl_surface_presentation_helper.cc(259)] GetVSyncParametersIfAvailable() failed for 1 times!
[0909/125522.176099:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer
[0909/125522.903851:ERROR:gl_surface_presentation_helper.cc(259)] GetVSyncParametersIfAvailable() failed for 2 times!
[0909/125524.254235:ERROR:gl_surface_presentation_helper.cc(259)] GetVSyncParametersIfAvailable() failed for 3 times!
[0909/125526.383802:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer
[0909/125535.676748:WARNING:xproto_util.cc(51)] X error received: serial 3262, error_code 3 (BadWindow (invalid Window parameter)), request_code 4, minor_code 0 (X_DestroyWindow)
[0909/125536.078543:WARNING:xproto_util.cc(51)] X error received: serial 3300, error_code 3 (BadWindow (invalid Window parameter)), request_code 4, minor_code 0 (X_DestroyWindow)
failed to create drawable

Any debugging info I can provide?

REmerald avatar Sep 15 '24 19:09 REmerald

Having the same issue.

https://github.com/ValveSoftware/steam-for-linux/issues/11006#issuecomment-2223513377

This fix seems to have worked.

Steffo99 avatar Nov 20 '24 00:11 Steffo99

I have the same problem and error but only when steam starts on boot. It never happens if steam restarts or is started a while after the pc booted.

Is there any trick to, like, force steam to start after a certain amount of time after boot?

jmfergeau avatar Feb 19 '25 08:02 jmfergeau