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Steam tends to freeze up if out-of-focus for some time or computer semi-sleeps

Open NLBen opened this issue 1 year ago • 9 comments

Your system information

  • Steam client version (build number or date): 1707518866

  • Distribution (e.g. Ubuntu): Ubuntu 22.04 LTS

  • Opted into Steam client beta?: Yes

  • Have you checked for system updates?: Yes

  • Steam Logs: steam-logs.tar.gz

  • GPU: AMD 6600XT

  • CPU: AMD Ryzen 7 5800X3D

  • RAM: 16 GB 3200

  • XMP Profile 1 and AMD SAM are active

Please describe your issue in as much detail as possible:

Steam does freeze up if it's out of focus for a while or the computer went into sleep. Not sure why, but it shouldn't behave like that. I checked the running RAM and it doesn't eat into the RAM - it just freezes up. It sometimes also doesn't properly close down programs and are 'left running' while the program itself is shut down.

Steps for reproducing this issue:

  1. Have Steam running
  2. Go away for a bit (half hour or more) / have Ubuntu go 'into sleep'
  3. Notice the weird behaviour

NLBen avatar Feb 13 '24 10:02 NLBen

I'm having the exact same issue lately. After some time the app becomes completely unresponsive, menus don't render correctly (black boxes), alt tab to another app and the black box remains visible over other apps.

Ubuntu 23.10 / X11 / gnome CPU: Intel® Core™ i5-4570S Memory: 32Gb GFx: AMD Radeon™ RX 570 Series

Only solution I've found so far is pkill steam multiple times and re-open it. Not been using steam too much lately so not sure when it became an issue.

edit:

I was not on beta, had this issue. Switched to beta and happened again after being open over night. Black boxes I was talking about

It does seem slightly better on beta though, before it was completely unresponsive. Now it kinda works but sluggish.

image

dogmatic69 avatar Feb 13 '24 20:02 dogmatic69

Same problem here. Constantly tabbing into steam just freezes it, resulting in 3 ends: it eventually recovers, it crashes and restarts or it just hangs forever. Resizing windows also breaks it sometimes, causing the store/library window to just freeze forever or leave a blank black screen. I'm using manjaro with kde plasma wayland.

Your system information Steam client version (build number or date): 1707871101

Distribution (e.g. Ubuntu): Manjaro 23.1 kernel 6.8.0.1

Opted into Steam client beta?: Yes

Have you checked for system updates?: Yes

GPU: AMD 6600XT

CPU: AMD Ryzen 7 5600G

RAM: 16 GB 3600

No solution found. Only SIGKILL'ing the process if it hangs forever.

vagner995 avatar Feb 14 '24 11:02 vagner995

I have the exact same issue lately. Restarting it seems to fix it for a time but it's to the point where I can't leave the application open for any extended period of time.

Your system information

  • Steam client version (build number or date): 1705108172
  • Distribution (e.g. Ubuntu): Ubuntu 22.04.3 LTS
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • GPU: Nvidia GTX 970 / Intel i7 / 32gb Ram

egrosner avatar Feb 14 '24 14:02 egrosner

The recent update has made stuff worse - opening a new window now almost crashes Steam itself. Something's going wrong with resource management I think, but not entirely sure.

NLBen avatar Feb 14 '24 18:02 NLBen

image

Going to add those black boxes persist on my system even if I hide to tray the main steam window. They are over EVERYTHING until I kill the steam process.

egrosner avatar Feb 23 '24 00:02 egrosner

Same issue, steam becomes unresponsive on moving window in KDE Plasma on Archlinux. Closing the window and opening it again makes the ui respond

chaitan3 avatar Feb 29 '24 13:02 chaitan3

i just witnessed the same it seems to be related to having friends open as well. I don't think it is related to sleep mode. It just will start getting unresponsive. Most of time it happens when the window is in background (not minimized) but not focused. Best way to reproduce it is to have steam window fullscreen, also opening friends list and then just start firefox (so that the focus is on firefox instead).. then browse a bit in firefoxand open a video.. Then you might later focusing steam and try to close it.. sometimes it will be unresponsive.

YoinkerBoinker avatar May 05 '24 13:05 YoinkerBoinker

It's nothing to do with friends, I never use that

dogmatic69 avatar May 06 '24 16:05 dogmatic69

I have this same problem, the only fix for me is to turn off gpu accelerated webviews Your system information Steam client version (build number or date): 1718904662 Distribution (e.g. Ubuntu): Fedora 40 Silverblue Opted into Steam client beta?: No Have you checked for system updates?: Yes GPU: AMD 7800XT CPU: AMD Ryzen 7 7800X3D RAM: 32 GB 5600 (xmp on)

rytrix avatar Jun 29 '24 17:06 rytrix