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ValveSoftware
Random Disconnects After Latest CSGO Update 11/20/2017
Since the update on Nov 20th, 2017 which included this snippet:
[ MISC ] – Updated to latest version of SteamNetworkingSockets library to better support relayed connections.
I've been getting random disconnects with error messages telling me to check the console. The console definitely has information.
Your system information
- System information from steam (
Steam->Help->System Information) in a gist: https://gist.github.com/nightsky30/cdf65dde88540714c027b19e176dbcb6 - Have you checked for system updates?: [Yes]
Steps for reproducing this issue:
- Start CS:GO
- Play a while
- Get an error message that says, "Disconnected. The console might have more details."
Console Output (The first time):
steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 105ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (697) : Assertion Failed: SDR service thread gave up on lock after waiting 106ms. This directly adds to delay of processing of network packets! steamnetworkingsockets_lowlevel.cpp (92) : Assertion Failed: SteamDatagramTransportLock held for 178.2ms! Discarding inactive session iad#34 (162.254.192.66:27048) for connection 3012434333. ConnectionShutdown Discarding inactive session ord#74 (162.254.193.98:27050) for connection 3012434333. ConnectionShutdown
Console Output (The second time, happened between a map change):
Counter-Strike: Global Offensive Map: ar_shoots Players: 12 (0 bots) / 12 humans Build: 6878 Server Number: 25
Error: Material "___fillrate_0" uses unknown shader "FillRate"
Error: Material "___debugnormalmap_1" uses unknown shader "DebugNormalMap"
Error: Material "___debugdrawenvmapmask_2" uses unknown shader "DebugDrawEnvmapMask"
Error: Material "___debugdepth_3" uses unknown shader "DebugDepth"
Error: Material "___debugdepth_4" uses unknown shader "DebugDepth"
Error: Material "debug/debugluxels" uses unknown shader "DebugLuxels"
#######################################
Map ar_shoots missing stringtable dictionary, don't ship this way!!!
Run with -stringtables on the command line or convar
stringtable_alwaysrebuilddictionaries enabled to build the string table
#######################################
SignalXWriteOpportunity(3)
Got pure server whitelist: sv_pure = 1.
Removing Steam Net Connection for =[A:1:5830665:9324]:0, handle 10000 Can't send packet to net chan CLIENT at address =[A:1:5830665:9324]:0. No associated steam net connection! Disconnect: #GameUI_Disconnect_Unusual. #GameUI_Disconnect_Unusual steamnetworkingsockets_lowlevel.cpp (92) : Assertion Failed: SteamDatagramTransportLock held for 77.5ms! Discarding inactive session lhr#3 (162.254.196.70:27017) for connection 2857612379. ConnectionShutdown Discarding inactive session atl#17 (162.254.199.170:27031) for connection 2857612379. ConnectionShutdown
I'm not on linux (win10), BUT I have the exactly same issue! Its the same message that is showing in my console, pls help somebody. One thing I don't understand what would really help: Is the problem locally on my computr or could it be possible that it is my ISP? I turned already my virus scanner off (just temporarly oc), disabled all non-microsoft services, deinstalled csgo and reinstalled it, set csgo and all steam processes to high priority, played with the ingame commands and runned a ping test to the remoe host while I was playing. Nothing works I have this lag constantly every 20 min.
Also witnessed what might be the same issue with another player, though can't be for certain. I'll watch for more of these messages.
Here is the error message my console gave me:
Steam Net connection 10000 ([A:1:3737730057:9331]) closed by peer, reason 4001: Timeout; remote problem. Rx age client 10.0s relay 0.1s Closing Steam Net Connection to =[A:1:3737730057:9331]:0, handle 10000 (0 ) Disassociating NetChan CLIENT (=[A:1:3737730057:9331]:0) from Steam Net Connection handle 10000 Summary of connection to [A:1:3737730057:9331]: End-to-end connection: closed by remote host, reason code 4001. (Timeout; remote problem. Rx age client 10.0s relay 0.1s) Remote host is in data center 'lux' Current rates: Sent: 67.6 pkts/sec 4.3 K/sec Recv: 64.7 pkts/sec 2.3 K/sec Ping:22ms Max latency variance: 12.2ms Quality: 100% (Dropped:0.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 2,257 pkts 220,368 bytes Recv: 3,068 pkts 1,448,516 bytes Recv w seq: 3,066 pkts Dropped : 0 pkts 0.00% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (13 total samples) 0-25 : 12 92% 25-50 : 1 8% 50-75 : 0 0% 75-100 : 0 0% 100-125 : 0 0% 125-150 : 0 0% 150-200 : 0 0% 200-300 : 0 0% 300+ : 0 0% Ping distribution: 50% of pings <= 22ms 75% of pings <= 22ms Connection quality histogram: (14 measurement intervals) 100 : 14 100% (All packets received in order) 99+ : 0 0% 97-99 : 0 0% 95-97 : 0 0% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 100% 75% of intervals >= 100% Latency variance histogram: (2843 total measurements) <1 : 1631 57% 1-2 : 506 18% 2-5 : 482 17% 5-10 : 160 6% 10-20 : 57 2% >20 : 7 0% TX Speed histogram: (82 total samples) 0 - 16 KB/s: 0 0% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 82 100% Transmit speed distribution: 5% of speeds <= 507698 KB/s 50% of speeds <= 507698 KB/s 75% of speeds <= 507698 KB/s 95% of speeds <= 507698 KB/s 98% of speeds <= 507698 KB/s RX Speed histogram: (82 total samples) 0 - 16 KB/s: 82 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Receive speed distribution: Rate stats received from remote host 0.2s ago: Sent: 76.5 pkts/sec 23.9 K/sec Recv: 0.0 pkts/sec 0.0 K/sec Ping:22ms Max latency variance: ???ms Bytes buffered: 0 No lifetime stats received from remote host Primary router: fra#325 (162.254.197.163:27057) Ping = 18+4=22 (front+back=total) Current rates: Sent: 68.9 pkts/sec 4.7 K/sec Recv: 64.9 pkts/sec 3.2 K/sec Ping:18ms Max latency variance: 24.5ms Quality: 100% (Dropped:0.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 2,279 pkts 249,301 bytes Recv: 3,098 pkts 1,491,063 bytes Recv w seq: 3,077 pkts Dropped : 0 pkts 0.00% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (37 total samples) 0-25 : 34 92% 25-50 : 3 8% 50-75 : 0 0% 75-100 : 0 0% 100-125 : 0 0% 125-150 : 0 0% 150-200 : 0 0% 200-300 : 0 0% 300+ : 0 0% Ping distribution: 5% of pings <= 17ms 50% of pings <= 19ms 75% of pings <= 21ms 95% of pings <= 26ms Connection quality histogram: (16 measurement intervals) 100 : 16 100% (All packets received in order) 99+ : 0 0% 97-99 : 0 0% 95-97 : 0 0% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 100% 75% of intervals >= 100% Latency variance histogram: (2843 total measurements) <1 : 1630 57% 1-2 : 506 18% 2-5 : 483 17% 5-10 : 160 6% 10-20 : 57 2% >20 : 7 0% No connection transmit speed distribution available. (0 measurement intervals) No connection recieve speed distribution available. (0 measurement intervals) Rate stats received from remote host 0.3s ago: Sent: 76.5 pkts/sec 23.3 K/sec Recv: 0.0 pkts/sec 0.0 K/sec Ping:17ms Max latency variance: ???ms Bytes buffered: 0 No lifetime stats received from remote host Backup router: lux#107 (146.66.154.22:27045) Ping = 27+0=27 (front+back=total)
Removing Steam Net Connection for =[A:1:3737730057:9331]:0, handle 10000 Can't send packet to net chan CLIENT at address =[A:1:3737730057:9331]:0. No associated steam net connection! Disconnect: #GameUI_Disconnect_Unusual. #GameUI_Disconnect_Unusual steamnetworkingsockets_lowlevel.cpp (92) : Assertion Failed: SteamDatagramTransportLock held for 152.1ms! Discarding inactive session lux#107 (146.66.154.22:27045) for connection 2601341990. ConnectionShutdown Discarding inactive session fra#325 (162.254.197.163:27057) for connection 2601341990. ConnectionShutdown
Happens 2 or 3 times over the course of a few hours. My underlying internet connection is fine.
Given the ID ([A:1:5830665:9324]) it appears to be an issue with the Steam Datagram Relay protocol (which I had no idea was a thing until recently). Can I disable the SDR and go back to the old school protocol which doesn't randomly disconnect me from games until the issue is fixed??
I'd also like to note that there are many discussion posts in the CSGO Steam forum regarding this exact error that coincide with the 11/20/2017 update. I think the issue affects more people than what is represented here.
In my case this error appears with freezing game(SIGSTOP), but not often(1-2 times per month).
The disconnects don't seem to be happening on death match. It happens very frequently on Casual and War Games though.
Are there any other logs I could provide which might help fix the situation?
It is happening more than 3 times on Competitive and also happening on Casuals and Death-match servers . It seems no one wants to fix it. It is also causing high ping and I'm missing my shots.
@bijoyd019 Are you still experiencing the disconnects?? I've played a good while over the past two days without any issues. Update or coincidence?? I haven't played a day since November and not been disconnected. I was thinking perhaps the 02/08/2018 update might have fixed the disconnects. They listed this in the update:
– No longer exposing the server IP to clients in a circumstance where it wasn’t necessary. This should help prevent some DoS attacks.
It might have been related to this issue as the IPs were being listed in the console. Perhaps there were other fixes behind the scenes that have put an end to the random disconnects.
"Discarding inactive session lhr#3 (162.254.196.70:27017) for connection 2857612379. ConnectionShutdown Discarding inactive session atl#17 (162.254.199.170:27031) for connection 2857612379. ConnectionShutdown"
I tied a match (15x15) where I disconnected while defusing the bomb after a clutch. Valve have the worst servers with 64 ticks, that's really disconcerting.
@astutejoe I've not had issues since the 7th, but maybe it isn't fixed then. I sympathize with you. It always seems to be THE WORST moment to disconnect, and ruins the game.
same problem, please some solution, in my network I have solved everything, in the computer too. it's just you release the access.
Steam Net connection 40000 ([A:1:1112087562:9682]) closed by peer, reason 4001: Timeout; remote problem. Rx age client 10.0s relay 0.0s Closing Steam Net Connection to =[A:1:1112087562:9682]:0, handle 40000 (0 ) Disassociating NetChan CLIENT (=[A:1:1112087562:9682]:0) from Steam Net Connection handle 40000 Summary of connection to [A:1:1112087562:9682]: End-to-end connection: closed by remote host, reason code 4001. (Timeout; remote problem. Rx age client 10.0s relay 0.0s) Remote host is in data center 'lim' Current rates: Sent: 65.8 pkts/sec 4.8 K/sec Recv: 64.4 pkts/sec 2.1 K/sec Ping:102ms Max latency variance: 48.9ms Quality: 100% (Dropped:0.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 20,266 pkts 1,738,183 bytes Recv: 22,523 pkts 13,771,770 bytes Recv w seq: 22,521 pkts Dropped : 51 pkts 0.23% OutOfOrder: 5 pkts 0.02% Duplicate : 0 pkts 0.00% SeqLurch : 2 pkts 0.01% Ping histogram: (79 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 0 0% 75-100 : 0 0% 100-125 : 58 73% 125-150 : 19 24% 150-200 : 1 1% 200-300 : 1 1% 300+ : 0 0% Ping distribution: 5% of pings <= 102ms 50% of pings <= 112ms 75% of pings <= 126ms 95% of pings <= 142ms 98% of pings <= 161ms Connection quality histogram: (70 measurement intervals) 100 : 57 81% (All packets received in order) 99+ : 9 13% 97-99 : 2 3% 95-97 : 2 3% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 100% 75% of intervals >= 100% 95% of intervals >= 98% 98% of intervals >= 95% Latency variance histogram: (21530 total measurements) <1 : 4553 21% 1-2 : 3698 17% 2-5 : 6299 29% 5-10 : 3622 17% 10-20 : 2702 13% >20 : 656 3% TX Speed histogram: (352 total samples) 0 - 16 KB/s: 0 0% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 352 100% Transmit speed distribution: 5% of speeds <= 8224 KB/s 50% of speeds <= 8224 KB/s 75% of speeds <= 8224 KB/s 95% of speeds <= 8224 KB/s 98% of speeds <= 8224 KB/s RX Speed histogram: (352 total samples) 0 - 16 KB/s: 0 0% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 352 100% Receive speed distribution: 5% of speeds <= 731626 KB/s 50% of speeds <= 731626 KB/s 75% of speeds <= 731626 KB/s 95% of speeds <= 731626 KB/s 98% of speeds <= 731626 KB/s Rate stats received from remote host 15.8s ago: Sent: 67.9 pkts/sec 55.7 K/sec Recv: 61.7 pkts/sec 4.0 K/sec Ping:112ms Max latency variance: ???ms Quality: 98.0% (Dropped:2.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats received from remote host 116.6s ago: Totals Sent: 14,744 pkts 8,870,912 bytes Recv: 12,263 pkts 1,092,608 bytes Recv w seq: 12,262 pkts Dropped : 62 pkts 4.68% OutOfOrder: 6 pkts 0.05% Duplicate : 2 pkts 0.02% SeqLurch : 1 pkts 0.01% Ping histogram: (58 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 0 0% 75-100 : 1 2% 100-125 : 43 74% 125-150 : 10 17% 150-200 : 3 5% 200-300 : 1 2% 300+ : 0 0% Ping distribution: 5% of pings <= 101ms 50% of pings <= 109ms 75% of pings <= 123ms 95% of pings <= 164ms 98% of pings <= 185ms Connection quality histogram: (45 measurement intervals) 100 : 1 2% (All packets received in order) 99+ : 6 13% 97-99 : 8 18% 95-97 : 8 18% 90-95 : 17 38% 75-90 : 5 11% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 95% 75% of intervals >= 93% 95% of intervals >= 87% Latency variance histogram not available TX Speed histogram: (239 total samples) 0 - 16 KB/s: 239 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Transmit speed distribution: 5% of speeds <= 0 KB/s 50% of speeds <= 0 KB/s 75% of speeds <= 0 KB/s 95% of speeds <= 0 KB/s 98% of speeds <= 0 KB/s RX Speed histogram: (239 total samples) 0 - 16 KB/s: 239 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Receive speed distribution: 5% of speeds <= 0 KB/s 50% of speeds <= 0 KB/s 75% of speeds <= 0 KB/s 95% of speeds <= 0 KB/s 98% of speeds <= 0 KB/s Primary router: scl#20 (155.133.249.162:27034) Ping = 75+29=104 (front+back=total) Current rates: Sent: 64.8 pkts/sec 5.7 K/sec Recv: 69.7 pkts/sec 12.1 K/sec Ping:75ms Max latency variance: 48.9ms Quality: 100% (Dropped:0.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 20,325 pkts 1,946,554 bytes Recv: 22,585 pkts 14,076,047 bytes Recv w seq: 22,531 pkts Dropped : 51 pkts 0.23% OutOfOrder: 5 pkts 0.02% Duplicate : 0 pkts 0.00% SeqLurch : 2 pkts 0.01% Ping histogram: (136 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 23 17% 75-100 : 82 60% 100-125 : 18 13% 125-150 : 9 7% 150-200 : 2 1% 200-300 : 2 1% 300+ : 0 0% Ping distribution: 5% of pings <= 73ms 50% of pings <= 83ms 75% of pings <= 98ms 95% of pings <= 142ms 98% of pings <= 155ms Connection quality histogram: (70 measurement intervals) 100 : 58 83% (All packets received in order) 99+ : 8 11% 97-99 : 2 3% 95-97 : 2 3% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 100% 75% of intervals >= 100% 95% of intervals >= 98% 98% of intervals >= 95% Latency variance histogram: (21530 total measurements) <1 : 4552 21% 1-2 : 3691 17% 2-5 : 6310 29% 5-10 : 3619 17% 10-20 : 2704 13% >20 : 654 3% No connection transmit speed distribution available. (0 measurement intervals) No connection recieve speed distribution available. (0 measurement intervals) Rate stats received from remote host 16.8s ago: Sent: 69.3 pkts/sec 58.7 K/sec Recv: 54.3 pkts/sec 4.7 K/sec Ping:79ms Max latency variance: ???ms Quality: 91.0% (Dropped:9.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats received from remote host 117.3s ago: Totals Sent: 14,704 pkts 9,023,488 bytes Recv: 12,221 pkts 1,200,128 bytes Recv w seq: 12,219 pkts Dropped : 62 pkts 4.70% OutOfOrder: 6 pkts 0.05% Duplicate : 2 pkts 0.02% SeqLurch : 1 pkts 0.01% Ping histogram: (56 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 17 30% 75-100 : 30 54% 100-125 : 6 11% 125-150 : 1 2% 150-200 : 1 2% 200-300 : 1 2% 300+ : 0 0% Ping distribution: 5% of pings <= 72ms 50% of pings <= 80ms 75% of pings <= 96ms 95% of pings <= 122ms 98% of pings <= 156ms Connection quality histogram: (45 measurement intervals) 100 : 1 2% (All packets received in order) 99+ : 7 16% 97-99 : 8 18% 95-97 : 9 20% 90-95 : 15 33% 75-90 : 5 11% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 95% 75% of intervals >= 93% 95% of intervals >= 88% Latency variance histogram not available No connection transmit speed distribution available. (0 measurement intervals) No connection recieve speed distribution available. (0 measurement intervals) Backup router: lim#41 (190.217.33.50:27017) Ping = 94+0=94 (front+back=total)
Removing Steam Net Connection for =[A:1:1112087562:9682]:0, handle 40000 Can't send packet to net chan CLIENT at address =[A:1:1112087562:9682]:0. No associated steam net connection! Disconnect: #GameUI_Disconnect_Unusual. #GameUI_Disconnect_Unusual Discarding inactive session lim#41 (190.217.33.50:27017) for connection 1761864391. ConnectionShutdown Discarding inactive session scl#20 (155.133.249.162:27034) for connection 1761864391. ConnectionShutdown CClientSteamContext OnSteamServersDisconnected logged on = 0 CClientSteamContext OnSteamServersConnected logged on = 1
Same issue here. I have a video of the console error message but it's pretty low quality. I run Windows 10 with 16 gigs of ram. https://www.youtube.com/watch?v=ArkUZLombpE
Windows 10, 8GB RAM. Experiencing this issue in approximately 50% of matches. Trying to play competitive is near-impossible because it happens after ~90% of deaths and then can't always rejoin in time for start of next round.
Here is video of the crash itself followed by inspecting console errors: https://www.youtube.com/watch?v=w21RtC1cUxI
How I attempted debugging
- delete CSGO and install fresh, no change
- try different game modes, seems to have no effect
If others are still experiencing this issue, then I'd like to leave it open. I just wanted to mention that I've not had the issue in over a month, and it plagued me Every Single Day from 11/20/2017 to 02/08/2018. I hope it is fixed for all.
Same issue, keep disconnecting from game here is log
Telling Steam not to update the app for the next 900 seconds Steam Net connection 10000 ([A:1:3494336520:9740]) closed by peer, reason 4001: Timeout; remote problem. Rx age client 10.0s relay 0.2s Closing Steam Net Connection to =[A:1:3494336520:9740]:0, handle 10000 (0 ) Disassociating NetChan CLIENT (=[A:1:3494336520:9740]:0) from Steam Net Connection handle 10000 Summary of connection to [A:1:3494336520:9740]: End-to-end connection: closed by remote host, reason code 4001. (Timeout; remote problem. Rx age client 10.0s relay 0.2s) Remote host is in data center 'sgp' Current rates: Sent: 67.5 pkts/sec 4.7 K/sec Recv: 64.4 pkts/sec 2.1 K/sec Ping:71ms Max latency variance: 3.4ms Quality: 99.4% (Dropped:0.61% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 46,301 pkts 3,900,592 bytes Recv: 46,717 pkts 18,718,981 bytes Recv w seq: 46,715 pkts Dropped : 389 pkts 0.83% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (176 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 170 97% 75-100 : 6 3% 100-125 : 0 0% 125-150 : 0 0% 150-200 : 0 0% 200-300 : 0 0% 300+ : 0 0% Ping distribution: 5% of pings <= 71ms 50% of pings <= 74ms 75% of pings <= 75ms 95% of pings <= 75ms 98% of pings <= 76ms Connection quality histogram: (146 measurement intervals) 100 : 11 8% (All packets received in order) 99+ : 96 66% 97-99 : 38 26% 95-97 : 1 1% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 99% 75% of intervals >= 98% 95% of intervals >= 98% 98% of intervals >= 97% Latency variance histogram: (46302 total measurements) <1 : 45154 98% 1-2 : 796 2% 2-5 : 335 1% 5-10 : 16 0% 10-20 : 1 0% >20 : 0 0% TX Speed histogram: (731 total samples) 0 - 16 KB/s: 731 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Transmit speed distribution: 5% of speeds <= 0 KB/s 50% of speeds <= 0 KB/s 75% of speeds <= 0 KB/s 95% of speeds <= 0 KB/s 98% of speeds <= 0 KB/s RX Speed histogram: (731 total samples) 0 - 16 KB/s: 731 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Receive speed distribution: Rate stats received from remote host 0.0s ago: Sent: 64.7 pkts/sec 2.1 K/sec Recv: 0.0 pkts/sec 0.0 K/sec Ping:71ms Max latency variance: ???ms Bytes buffered: 0 Lifetime stats received from remote host 21.8s ago: Totals Sent: 45,704 pkts 18,461,696 bytes Recv: 44,854 pkts 3,785,728 bytes Recv w seq: 44,853 pkts Dropped : 20 pkts 0.04% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (174 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 165 95% 75-100 : 9 5% 100-125 : 0 0% 125-150 : 0 0% 150-200 : 0 0% 200-300 : 0 0% 300+ : 0 0% Ping distribution: 5% of pings <= 71ms 50% of pings <= 75ms 75% of pings <= 75ms 95% of pings <= 75ms 98% of pings <= 76ms Connection quality histogram: (142 measurement intervals) 100 : 141 99% (All packets received in order) 99+ : 0 0% 97-99 : 0 0% 95-97 : 0 0% 90-95 : 1 1% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 100% 75% of intervals >= 100% 95% of intervals >= 100% 98% of intervals >= 100% Latency variance histogram not available TX Speed histogram: (719 total samples) 0 - 16 KB/s: 719 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Transmit speed distribution: 5% of speeds <= 0 KB/s 50% of speeds <= 0 KB/s 75% of speeds <= 0 KB/s 95% of speeds <= 0 KB/s 98% of speeds <= 0 KB/s RX Speed histogram: (719 total samples) 0 - 16 KB/s: 719 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Receive speed distribution: 5% of speeds <= 0 KB/s 50% of speeds <= 0 KB/s 75% of speeds <= 0 KB/s 95% of speeds <= 0 KB/s 98% of speeds <= 0 KB/s Primary router: sgp#89 (103.10.124.44:27027) Ping = 70+1=71 (front+back=total) Current rates: Sent: 67.1 pkts/sec 5.2 K/sec Recv: 64.0 pkts/sec 2.9 K/sec Ping:70ms Max latency variance: 3.3ms Quality: 99.1% (Dropped:0.91% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 46,318 pkts 4,330,546 bytes Recv: 46,736 pkts 19,335,328 bytes Recv w seq: 46,720 pkts Dropped : 389 pkts 0.83% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (189 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 181 96% 75-100 : 8 4% 100-125 : 0 0% 125-150 : 0 0% 150-200 : 0 0% 200-300 : 0 0% 300+ : 0 0% Ping distribution: 5% of pings <= 70ms 50% of pings <= 73ms 75% of pings <= 74ms 95% of pings <= 75ms 98% of pings <= 76ms Connection quality histogram: (146 measurement intervals) 100 : 10 7% (All packets received in order) 99+ : 96 66% 97-99 : 39 27% 95-97 : 1 1% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 99% 75% of intervals >= 98% 95% of intervals >= 98% 98% of intervals >= 97% Latency variance histogram: (46302 total measurements) <1 : 45151 98% 1-2 : 802 2% 2-5 : 332 1% 5-10 : 16 0% 10-20 : 1 0% >20 : 0 0% No connection transmit speed distribution available. (0 measurement intervals) No connection recieve speed distribution available. (0 measurement intervals) Rate stats received from remote host 0.3s ago: Sent: 65.1 pkts/sec 2.9 K/sec Recv: 0.0 pkts/sec 0.0 K/sec Ping:70ms Max latency variance: ???ms Bytes buffered: 0 Lifetime stats received from remote host 21.9s ago: Totals Sent: 45,704 pkts 19,058,688 bytes Recv: 44,850 pkts 4,196,352 bytes Recv w seq: 44,847 pkts Dropped : 20 pkts 0.04% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (171 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 170 99% 75-100 : 1 1% 100-125 : 0 0% 125-150 : 0 0% 150-200 : 0 0% 200-300 : 0 0% 300+ : 0 0% Ping distribution: 5% of pings <= 70ms 50% of pings <= 73ms 75% of pings <= 74ms 95% of pings <= 74ms 98% of pings <= 74ms Connection quality histogram: (142 measurement intervals) 100 : 141 99% (All packets received in order) 99+ : 0 0% 97-99 : 0 0% 95-97 : 0 0% 90-95 : 1 1% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 100% 75% of intervals >= 100% 95% of intervals >= 100% 98% of intervals >= 100% Latency variance histogram not available No connection transmit speed distribution available. (0 measurement intervals) No connection recieve speed distribution available. (0 measurement intervals) Backup router: maa#32 (155.133.232.98:27046) Ping = 49+34=83 (front+back=total)
Removing Steam Net Connection for =[A:1:3494336520:9740]:0, handle 10000 Can't send packet to net chan CLIENT at address =[A:1:3494336520:9740]:0. No associated steam net connection! Disconnect: #GameUI_Disconnect_Unusual. #GameUI_Disconnect_Unusual Discarding inactive session maa#32 (155.133.232.98:27046) for connection 748247863. ConnectionShutdown Discarding inactive session sgp#89 (103.10.124.44:27027) for connection 748247863. ConnectionShutdown Telling Steam it is safe to update the app CClientSteamContext OnSteamServersDisconnected logged on = 0 CClientSteamContext OnSteamServersConnected logged on = 1
When the crash happens and I'm taken back to the home screen, I noticed that Steam is offline as well. I will get a screen capture soon. What happens when it crashes: https://www.youtube.com/watch?v=A-PPAWhYTdA Got the console report. Here's what it said: https://pastebin.com/rsMZs1tx
Seems to worsen the longer I've had cs:go open. Crash also is very likely to occur immediately after dieing. Experienced it again today, second match I played.
@nightsky30 I'm not playing this game anymore it's been 45 days since I last played. This game is totally unplayable because of high ping. I used to play matches on stable 25-30ms but as you mentioned earlier since November I'm also having these high ping issues(85-120ms) and also frequently disconnected from Competitive, Death and causal matches. And finally stopped playing CSGO at the end of January. I used to be great player but now suck at every weapon because of high ping I experienced lag in almost every matches. Missing shots even after aiming properly and . I contacted my ISP but they could help with the high ping situation they also informed me that there might be some problem with servers I'm playing in. I did everything that i could to fix it but i failed so stopped playing.
I have the same problem. The first time it occurred was in January for 3 days. I didn't change anything but it was gone. The second time was a few weeks ago. And now i have it again... I cannot find an solution. I might reset my computer and hope that this fixes the problem
Steam Net connection 40000 ([A:1:2532718593:9799]) closed by peer, reason 4001: Timeout; remote problem. Rx age client 10.0s relay 0.1s Closing Steam Net Connection to =[A:1:2532718593:9799]:0, handle 40000 (0 ) Disassociating NetChan CLIENT (=[A:1:2532718593:9799]:0) from Steam Net Connection handle 40000 Summary of connection to [A:1:2532718593:9799]: End-to-end connection: closed by remote host, reason code 4001. (Timeout; remote problem. Rx age client 10.0s relay 0.1s) Remote host is in data center 'lux' Current rates: Sent: 67.6 pkts/sec 4.1 K/sec Recv: 64.8 pkts/sec 2.2 K/sec Ping:225ms Max latency variance: 15.2ms Quality: 100% (Dropped:0.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 1,937 pkts 152,684 bytes Recv: 2,658 pkts 49,476 bytes Recv w seq: 2,655 pkts Dropped : 5 pkts 0.19% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (5 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 0 0% 75-100 : 0 0% 100-125 : 0 0% 125-150 : 2 40% 150-200 : 0 0% 200-300 : 0 0% 300+ : 3 60% Ping distribution: 50% of pings <= 308ms 75% of pings <= 430ms Connection quality histogram: (8 measurement intervals) 100 : 4 50% (All packets received in order) 99+ : 3 38% 97-99 : 1 13% 95-97 : 0 0% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 99% 75% of intervals >= 99% Latency variance histogram: (2619 total measurements) <1 : 918 35% 1-2 : 383 15% 2-5 : 654 25% 5-10 : 515 20% 10-20 : 140 5% >20 : 9 0% TX Speed histogram: (49 total samples) 0 - 16 KB/s: 49 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Transmit speed distribution: 5% of speeds <= 0 KB/s 50% of speeds <= 0 KB/s 75% of speeds <= 0 KB/s 95% of speeds <= 0 KB/s RX Speed histogram: (49 total samples) 0 - 16 KB/s: 49 100% 16 - 32 KB/s: 0 0% 32 - 64 KB/s: 0 0% 64 - 128 KB/s: 0 0% 128 - 256 KB/s: 0 0% 256 - 512 KB/s: 0 0% 512 - 1024 KB/s: 0 0% 1024+ KB/s: 0 0% Receive speed distribution: 5% of speeds <= 0 KB/s 50% of speeds <= 0 KB/s 75% of speeds <= 0 KB/s 95% of speeds <= 0 KB/s Rate stats received from remote host 0.2s ago: Sent: 64.8 pkts/sec 2.3 K/sec Recv: 0.0 pkts/sec 0.0 K/sec Ping:415ms Max latency variance: ???ms Bytes buffered: 0 No lifetime stats received from remote host Primary router: ams#44 (155.133.248.35:27020) Ping = 234+14=248 (front+back=total) Current rates: Sent: 70.2 pkts/sec 4.9 K/sec Recv: 65.0 pkts/sec 3.1 K/sec Ping:234ms Max latency variance: 14.4ms Quality: 100% (Dropped:0.00% WeirdSeq:0.00%) Bytes buffered: 0 Lifetime stats: Totals Sent: 1,970 pkts 178,639 bytes Recv: 2,675 pkts 447,527 bytes Recv w seq: 2,660 pkts Dropped : 5 pkts 0.19% OutOfOrder: 0 pkts 0.00% Duplicate : 0 pkts 0.00% SeqLurch : 0 pkts 0.00% Ping histogram: (17 total samples) 0-25 : 0 0% 25-50 : 0 0% 50-75 : 0 0% 75-100 : 0 0% 100-125 : 1 6% 125-150 : 1 6% 150-200 : 0 0% 200-300 : 0 0% 300+ : 15 88% Ping distribution: 50% of pings <= 1053ms 75% of pings <= 1360ms Connection quality histogram: (9 measurement intervals) 100 : 5 56% (All packets received in order) 99+ : 3 33% 97-99 : 1 11% 95-97 : 0 0% 90-95 : 0 0% 75-90 : 0 0% 50-75 : 0 0% <50 : 0 0% dead : 0 0% (Expected to receive something but didn't) Connection quality distribution: 50% of intervals >= 100% 75% of intervals >= 99% Latency variance histogram: (2619 total measurements) <1 : 912 35% 1-2 : 389 15% 2-5 : 646 25% 5-10 : 523 20% 10-20 : 140 5% >20 : 9 0% No connection transmit speed distribution available. (0 measurement intervals) No connection recieve speed distribution available. (0 measurement intervals) Rate stats received from remote host 0.4s ago: Sent: 64.9 pkts/sec 3.1 K/sec Recv: 0.0 pkts/sec 0.0 K/sec Ping:153ms Max latency variance: ???ms Bytes buffered: 0 No lifetime stats received from remote host Backup router: lhr#51 (162.254.196.82:27027) Ping = 209+19=228 (front+back=total)
Removing Steam Net Connection for =[A:1:2532718593:9799]:0, handle 40000 Can't send packet to net chan CLIENT at address =[A:1:2532718593:9799]:0. No associated steam net connection! Disconnect: #GameUI_Disconnect_Unusual. #GameUI_Disconnect_Unusual
I've figured out the problem, at least for me. The next time this happens to any of you, quickly open the Steam browser and check if the internet is offline. If it is, it's not CS:GO, it's your internet. I observed even when I'm not on CS:GO, for example, just browsing the web, my internet connection is lost when my phone is on or a notification goes off. I'm on ethernet, so I don't know how this is happening, but I think my phone is taking up too much bandwidth on my router or something like that. I hope this helps, but this may just be a case-by-case issue.
Just noticed on line 369 of my Pastebin link for the crash report, it says this.
Lost connectivity to ALL Steam Datagram routing clusters. Possible problem with local internet connection?
This further proves my point that my whole connection to the internet is offline, not just Counter-Strike.
And then line 382 & 383
Router network: Lost
End-to-end connection: closed due to problem detected locally, reason code 3002. (Lost connection to all relays. Check Internet connection)
Not seeing this in anyone else's console reports though. Next time this happens to any of you, check for these lines.
@suhwoop Indeed it could be our connections but still, as a UDP based game it should as always wait for 25 seconds of timeout until considered a disconnection, not straight out disconnect. I say this because I'm returned to the menu and then I can promptly click on reconnect and everything goes fine. If 25 seconds were counted, probably on the 15ish I would be able to return to my game without losing the round.
I had same issue, actually problem was in my local network configuration. I made some changes in network settings and set DNS server address to 8.8.8.8, so try it out.
