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Black Screen After "Automated Install" or "Restore Entire Disk"

Open ryan-haskell opened this issue 11 years ago • 11 comments
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SteamOS Team,

I'm trying to install SteamOS on my Asus U46E laptop.

I have downloaded both the SteamOSInstaller.zip and the SYSRESTORE.zip files.

First, I unzipped the Installer.zip's contents to my FAT-32 USB stick.

I enabled UEFI Boot in my bios.

When booting from my USB stick, I saw the option to perform an Automated Install, so I selected that option.

My screen turned black, and nothing seemed to be happening.

I then tried to follow the same steps with the SYSRESTORE.zip, and the same black screen issue appeared after I selected "Restore Entire Disk".

My graphics card is an integrated Intel chip, so that could be the issue,but it seems very early in the install process to have graphical issues.

I cannot install SteamOS on my machine due to this black screen issue.

Thanks, YannisCalanor

ryan-haskell avatar Dec 14 '13 21:12 ryan-haskell

As far as I know SteamOS cannot install on Systems with Intel Graphics cards yet.

nikitis avatar Dec 14 '13 23:12 nikitis

I have this issue as well however I have much different hardware.

I am running a Core2Quad Q6600 desktop. 16gb RAM, 500gb HDD, Nvidia GTX 460. I setup my BIOS to enable UEFI, put in the USB and booted.

I am able to choose the USB stick (with EFI) as my boot option and I see the menu. Choosing any option causes the screen to go black and then nothing happens. I let it sit around 30min with no change.

I would provide logs or something I am just unsure where to find those things.

lologarithm avatar Dec 15 '13 06:12 lologarithm

Update: I formatted the USB stick, recopied the files, doubled checked some BIOS settings. The installation completed! However, now when I try to boot from GRUB (either normal boot or recovery boot) My screen just goes black, sometimes with some white artifacts on the screen.

lologarithm avatar Dec 15 '13 07:12 lologarithm

im using MSI a55m-p33 Motherboard with latest bios, 8GB kingston 1600 hyper x memory, AMD A8-3870 APU, and Nvidia 650 Ti graphics card and im having the same problem

UPDATE: tried again with an intel 2500k and an MSI Z68A-GD65(G3) with same ram and gfx card and the install method 1 works fine now

UPDATE: spoke too soon, install method 1 wont boot. I just get grub command line. Method 2 works and I can play games just fine

Wardevour avatar Dec 16 '13 16:12 Wardevour

I have the same issue as OP (YannisCalanor). MY specs: ASUS N53S Laptop Intel Core i7 2630QM 16GB RAM NVIDIA GeForce GT 540M (with optimus) 750GB HDD

Default Installation : SYSRESTORE.zip : Results in black screen after "Restore Entire Disk" is selected. Custom Installation : SteamOSInstaller.zip : Results in black screen after "Automated Install" is selected.

thambo avatar Dec 18 '13 04:12 thambo

The chipset's IGD has got to be the problem. I would try tweaking the bios and making sure the PEG is the only device used

Wardevour avatar Dec 18 '13 07:12 Wardevour

This is a shot in the dark, but when the screen goes black, could it be that it's in the way of a Subscriber Agreement window? Try hitting Tab to select "Accept," Space to tick it, and Enter to confirm. This is what I did to blindly get past the agreement window. It appears again once Big Picture loads, so you can still take a look at it.

ghost avatar Dec 19 '13 04:12 ghost

No I've gotten through the installer on different chipsets it should just start going. There is a period that it waits for u to hit enter but I tried that

Wardevour avatar Dec 19 '13 12:12 Wardevour

I'm getting exactly this issue right now with the SYSRESTORE method and the normal installer method, using the current Brewmaster install files.

I get the Grub screen (after UEFI USB boot option selected) and then after selecting any option I get a black screen and nothing happens.

My specs: CPU: IIntel Core i5 4460 GPU: ASUS GeForce GTX 750 TI Motherboard: MSI Z97I AC Intel Z97 RAM: 8GB HDD: 1TB

maritz avatar Oct 16 '15 18:10 maritz

Apparently the ISO I downloaded from http://store.steampowered.com/steamos/buildyourown (alternative) was old.

maritz avatar Oct 20 '15 18:10 maritz

I am trying to install steamOS on a razer blade 15 with a d-GPU, and I am getting the same problem(I get to the install screen, where i can select one of the three options, but whenever i select one, the screen goes blank instead of installing the OS). Tried installing with the iso(using etcher), but that didnt help, and i got the same results. Steam OS should be compatible with my hardware(i7-10750H, RTX 2070, 16 GB, 512GB). (Although the laptop always defaults to i-GPU).

andras-szuecs avatar Jul 09 '22 10:07 andras-szuecs