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Resolution issues in docked mode after beta patch August 22nd

Open RedT0ny opened this issue 1 year ago • 8 comments

Your system information

  • Steam client version: 1724453533
  • SteamOS version: 3.6.9
  • Opted into Steam client beta?: Yes
  • Opted into SteamOS beta?: No
  • Have you checked for updates in Settings > System?: Yes

Please describe your issue in as much detail as possible:

Ubisoft launcher does not recognize higher resolutions when docked using valve steam deck dock. It starts at 800p. Ubisoft games then see as "native" 800p resolution. Can be changed to 720p in 16:9 but not further.

Connected to several external screens/TV with different native resolutions. Mostly 1080p. Happens every time. Didn't happen before 22nd August update.

Steps for reproducing this issue:

  1. Making sure game parameters are 'native'. Tried as well manually setting to 1080p and higher. Setting the "maximum game resolution" in the screen menu to "native" as well, or manually to 1080p and higher.
  2. Opening ubisoft game launcher or a game (ac odyssey).
  3. Screen is stretched. Game recognizes 800p and 16:10 as "native" and res. cannot be increased. Only other option is 720p with 16:9, resolution cannot be increased either.

RedT0ny avatar Aug 24 '24 13:08 RedT0ny

Can confirm after the 8/22 steam client beta update, all of non-steam games resolution has been set to 800p despite changes the game resolution to Native or anything goes above to 1280x800 in game settings->general or maximum game resolution in display->advanced settings

wynn1212 avatar Aug 24 '24 15:08 wynn1212

Thank god, I'm not the only one. Happens for me with Kodi, Chiaki, Shadow, GeForce Now, Xcloud.

Hopefully it gets fixed soon, I'm stuck to SD Beta because of Steam Family. Just tried it with the Stable and the issue was gone.

yargh82 avatar Aug 24 '24 19:08 yargh82

I have the same issue

manuzzo24 avatar Aug 27 '24 17:08 manuzzo24

This should be fixed in today's steam client update.

lostgoat avatar Aug 28 '24 23:08 lostgoat

@kisak-valve Hi, should this thread have been moved to the Steam Client for Linux github like my recent issue was? I'm confused because this thread is about the steam client on the steam deck and it stays, and mine was the same, but it was moved?

Sunspark-007 avatar Aug 29 '24 01:08 Sunspark-007

Hello @Sunspark-007, for transparency, this issue report wasn't transferred because I wasn't able to determine if this was a Steam client issue or a SteamOS platform sided issue in the preliminary read of the issue report.

In general, we want issues that need to be evaluated by the SteamOS distro maintainers in this issue tracker and issues with the Steam client running on SteamOS in the steam-for-linux issue tracker.

kisak-valve avatar Aug 29 '24 02:08 kisak-valve

Can confirm that the new patch fixed it for me. Thanks for the fast patch!

yargh82 avatar Aug 29 '24 12:08 yargh82

I confirm as well if was fixed with the latest client update. Thank you for the great job :)

RedT0ny avatar Sep 03 '24 05:09 RedT0ny